HR and employment-law basics for managers: What you handle and when to call HR

A ready-made course you customise for your organisation, with a live session deck and two surveys. You only add the 9 details that are specific to your organisation.

Length
45 min
Lessons
6 lessons
Frequency
At promotion and as an annual refresher
Last reviewed
21 Oct 2026
Hiring and onboarding
What would you do?

A candidate mentions a family plan during an interview

Try it: this is one of 18 interactive activities in the course.

What's included

Three pieces that work together

Copy once, get everything. Learners prepare on their own, you answer questions live, and the surveys tell you what stuck.

Self-paced course

Short lessons with real workplace scenarios, not walls of text.

  • 6 lessons, about 45 minutes
  • Scenario, process, tabs, accordion and quizzes

Live session deck

An AhaSlides presentation to run after the course, in person or online.

  • 10 slides
  • Quiz, poll, scale, word cloud slides
  • A closing slide for your contacts

Two surveys

Find out what landed, and whether people use it on the job.

  • Post-course feedback, about 2 minutes
  • 30-day check-in
  • Anonymous by default
  • Results feed your next refresher

Learning objectives

At the end of this course, learners can

Each objective and the lesson that covers it.

IDObjectiveSourceWhere it's covered
TO 262.0Achieve ≥ 80% on the final assessment-Whole course
SO 262.1Describe what a manager handles day to day and what belongs to HR + your infoOrganisation's people policiesWhole course
SO 262.2Run fair, consistent hiring conversations and onboarding stepsBest practice; employment law of the market (see verification list)Whole course
SO 262.3Handle leave and absence requests according to policy + your infoOrganisation's policies; employment law of the marketWhole course
SO 262.4Recognise conduct and performance issues and know the first stepsBest practice; organisation's policiesWhole course
SO 262.5Keep records and confidentiality, and know when to stop and call HROrganisation's policies; data protection law of the marketWhole course

Your part: what a template can't do for you

  • Your workplace details: fill in the 9 highlighted fields so the course describes your own policies, contacts and locations.
  • Records: record completion in your own LMS or record system.

Course outline

6 lessons, about 45 minutes

Minutes per lesson are an estimate, shared out by page count.

ContentInteractiveVideoYou customise
1

Your role and HR's role

3 pages

8 min
Before you beginNoteList
A Friday requestTextImage
What do you do?ChecklistKey factQuiz
2

Hiring and onboarding

3 pages

8 min
Fair hiring conversationsProcess
OnboardingTabs
Try itScenarioQuiz
3

Leave, absence and flexibility

3 pages

8 min
First stepsAccordion
Fair and consistentTabs
Try itScenarioQuiz
4

Grey areas: conduct, complaints and confidentiality

3 pages

8 min
First response to a concernProcessYour info
What would you do?ScenarioYour info
CheckSorting activityMulti-select quiz
5

Records and where to find policy

3 pages

8 min
Good notesChecklistText
Policy finderNoteYour infoYour infoYour info
Try itScenarioQuiz
6

Your checklist and the final assessment

2 pages

5 min
Next stepsProcessYour info
PracticeQuizKey factNoteButtonYour info

Live deck and surveys

10 slides to run live, two surveys to close the loop

Pink slides are interactive. Both surveys are anonymous; pink questions are written for this course.

ContentTitle, agenda, "know the rules, know when to ask
PollWhich people topic do you handle most?
Content · customiseWhat you handle and what HR handles
QuizA team member reports repeated unwelcome comments. First step? Listen and contact HR ✔ · Ignore · Confront alone · Wait
QuizA leave request arrives. What do you check? (The written policy ✔)
ScaleHow sure are you where to find the HR policy?
Word cloudA people question that worries you
ContentNotes and records checklist
Open-ended / Q&AA people situation you want to be ready for
Content · customiseClosing {{HR_CONTACT}}, {{SURVEY_1_URL}}, {{SURVEY_2_URL}}, {{COURSE_URL}}
Post-course feedback: 11 questions, about 2 min
  1. Overall rating 5 stars
  2. Relevant, realistic, right length, helpful activities agree/disagree grid
  3. What was most useful? multi-select
  4. Confidence before this course, and now 1-5 scale
  5. Which part will you apply first? multiple choice
  6. How confident are you knowing when to involve HR? 1-5 scale
  7. Which course should come next? ranking
  8. I know who to ask when I have a people question. 1-5 scale
  9. One thing we should change or add open text
  10. Would you recommend this course? NPS
30-day check-in
  1. Have you used what you learned since the course? multiple choice
  2. How confident are you today? Compare with day 1 1-5 scale
  3. Do you know where to find the policy finder and HR contact? yes / no / not sure
  4. A moment where the training helped, or where you weren't sure open text
  5. Which topics should the next refresher focus on? ranking

Results show whether people use the training on the job, not just whether they finished it.

Make it yours

9 fields to fill in, and you're ready

Everything else is done. These are the details only your organisation knows; each one is highlighted inside the course.

  • Who managers ask about people questions{{HR_CONTACT}}
  • Link to your people policies{{PEOPLE_POLICY_LINK}}
  • The confidential route for raising a conduct or safety concern{{SPEAK_UP_ROUTE}}
  • Link to your employee assistance or wellbeing support{{EMPLOYEE_ASSISTANCE_LINK}}
  • Link to the next course in your leadership path{{NEXT_COURSE_LINK}}
  • Where course completions are recorded{{LMS_OR_RECORD_SYSTEM}}
Show all 9 fields
  • Link to the self-paced course{{COURSE_URL}}
  • Link to the baseline survey{{SURVEY_1_URL}}
  • Link to the post-course and 30-day survey{{SURVEY_2_URL}}

FAQ

Common questions

Can I run HR and employment-law basics for managers: What you handle and when to call HR training online?

Yes. The course is self-paced and online, and the live deck lets you add a live session in the room or online.

How often is this training needed?

At promotion and as an annual refresher.

Who needs this training?

Managers who handle hiring, leave, performance and conduct without a dedicated HR team; run by HR or L&D.

What records should I keep?

Record completion in your own LMS or record system, so you can show who finished the course and when.

Can I edit the content?

Yes, everything. Change the wording, swap scenarios for ones from your workplace, add your logo, or remove parts that don't apply.

Ready to run it?

Open the live deck to see how the session runs alongside the course and both surveys.