Lesson 1: A busy enrolment week · 7 min
Before you begin · A morning at the agency · What would you do first?
Learners prepare on their own, you answer questions live, and the surveys tell you what stuck. 10 fields to fill in with your own policy, contacts and locations; each one is highlighted inside the course.
What learners can do at the end of each lesson. Minutes are an estimate.
Before you begin · A morning at the agency · What would you do first?
Who writes the rules · Key terms · Check
Six steps · Before you leave the meeting · Check
The community lunch · The doctor question · Allowed or not
When something is wrong · Raising it with a colleague · Check
Your next steps · Practice