Lesson 1: Why watch-and-pick-it-up went wrong · 7 min
Before you begin · Two starts · What would you have done?
Learners prepare on their own, you answer questions live, and the surveys tell you what stuck. 11 fields to fill in with your own policy, contacts and locations; each one is highlighted inside the course.



What learners can do at the end of each lesson. Minutes are an estimate.
Before you begin · Two starts · What would you have done?
Four hats · Whose job is it? · Check
The mentoring cycle · Plan the first week · Plan check
Coach or tell? · The struggling mentee · A gap in your own knowledge
What to watch for · A disclosure · Support and adjustments
Close the placement · Practice