Lesson 1: Two standards, one goal · 8 min
Before you begin · Best interest for broker-dealers, fiduciary duty for advisers · Check your understanding
Learners prepare on their own, you answer questions live, and the surveys tell you what stuck. 2 fields to fill in with your own policy, contacts and locations; each one is highlighted inside the course.
What learners can do at the end of each lesson. Minutes are an estimate.
Before you begin · Best interest for broker-dealers, fiduciary duty for advisers · Check your understanding
Disclosure, care, conflict of interest, compliance · The three parts of the care obligation · Meets the standard or needs more? · Check your understanding
What the relationship summary is and when it goes out · Answering the client's questions in plain words · Practise
Common conflicts · Practise · Practise · Check your understanding
What to document and where · Escalation
Final assessment · Course complete
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