Lesson 1: The best picker who became a struggling supervisor · 7 min
Before you begin · Dev was the fastest on the team. Promoted to team lead, he does his people's work himself at night and still misses targets · What would you say?
Learners prepare on their own, you answer questions live, and the surveys tell you what stuck. 6 fields to fill in with your own policy, contacts and locations; each one is highlighted inside the course.
What learners can do at the end of each lesson. Minutes are an estimate.
Before you begin · Dev was the fastest on the team. Promoted to team lead, he does his people's work himself at night and still misses targets · What would you say?
The model · Readiness · Check
Diagnose · Same person, different task · Check
The three parts · Examples · Check
A capable colleague, newly in your team, keeps missing a handover · Everything feels urgent · Check
Your next steps · Practice