Lesson 1: Why clear roles make mentoring work · 7 min
Before you begin · Two good intentions, one muddle · What went wrong?
Learners prepare on their own, you answer questions live, and the surveys tell you what stuck. 13 fields to fill in with your own policy, contacts and locations; each one is highlighted inside the course.



What learners can do at the end of each lesson. Minutes are an estimate.
Before you begin · Two good intentions, one muddle · What went wrong?
Four different jobs · Who does what? · Check
The programme in six steps · The first meeting · Check
Ask, listen, share · Better questions · Check
Boundary moments · Buddies, reverse mentoring and closing · Who to ask
Your next steps · Practice