Izakhono zokuphulaphula ezisebenzayo emsebenzini | +4 Iingcebiso zeMpumelelo yaseMsebenzini

umsebenzi

UJane Ng 16 Aprili, 2024 10 min funda

Indlela omamela ngayo abanye ngenyameko iya kuchaphazela kakhulu ukusebenza kwakho komsebenzi kunye nomgangatho wobudlelwane bakho bangoku. Ngoko ke, ukumamela nje akwanelanga, into oyifunayo kukuqhelisela izakhono zokuphulaphula ngokusebenzayo njengokuba. 

Ke yintoni kanye kanye ukuphulaphula ngenkuthalo? Ziziphi iingenelo zokuba nezakhono zokuphulaphula ngokukhutheleyo emsebenzini, yaye oku kunokuphuculwa njani? Makhe sifumane kwinqaku lanamhlanje!

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Sibanzi:

Zeziphi ii-3A zezakhono zokuphulaphula ngokukhutheleyo?Isimo Sengqondo, Ingqalelo, Nohlengahlengiso.
Zeziphi ezi ntlobo zine zokuphulaphula ngenyameko?Ukuphulaphula nzulu, ukuphulaphula ngokupheleleyo, ukuphulaphula ngokunzulu, ukumamela ngonyango.
Isishwankathelo sezakhono zokuphulaphula ngokusebenzayo.

Yintoni Ukuphulaphula Ngenkuthalo?

Ukuphulaphula ngenkuthalo sisakhono esifuna ukuziqhelanisa, kungekhona esazalwa naso. Ukuba yinkosi yobu buchule kufuna ixesha elininzi kunye nomonde.

Njengoko lo gama libonisa, ukuphulaphula ngokuthatha inxaxheba kuthetha ukumamela ngenkuthalo ngokubandakanyeka kwazo zonke izivamvo. Ngamanye amazwi, ugxininise ngokupheleleyo kwinto omnye umntu anxibelelana ngayo endaweni yokuba “uphulaphule” nje ungenzi nto, ungagxininisi kumyalezo wabo.

Izakhono zokuphulaphula ezisebenzayo
Izakhono zokuphulaphula ezisebenzayo

Ingqwalasela yomphulaphuli inokubonakaliswa kuzo zombini izijekulo namagama, kuquka:

  • Uqhagamshelo lamehlo
  • Qhawula intloko, ncuma
  • Ungaze usiphazamise isithethi
  • Vuma ngokuthi “ewe” okanye “um” ukukhuthaza omnye umntu ukuba aqhubeke ethetha.

Ngokunikela “impendulo,” isithethi siya kuziva sikhululekile ngakumbi size siqhube incoko ngokukhawuleza, ngokuphandle nangokunyaniseka.

Ngokukodwa, abaphulaphuli bafanele bagcine isimo sengqondo sokungathathi hlangothi, sokungagwebi. (Sukukhetha macala okanye wenze izimvo, ngakumbi ekuqaleni kwebali).

Ukuphulaphula ngenkuthalo nako kufuna umonde – unqumamo kunye nokuthi cwaka okufutshane kufuneka kwamkelwe. Ngoko ke, umphulaphuli akafanele angxamele ukubuza imibuzo okanye agqabaze ngalo lonke ixesha isithethi sinqumama imizuzwana embalwa. Kunoko, bafanele baqonde ukuba eli lixesha lokuba izithethi zibethelele iingcinga neemvakalelo zazo.

Imizekelo yokuSebenzisa iZakhono zokuMamela ngokuSebenzayo

Nantsi imizekelo embalwa yokusebenzisa izakhono zokuphulaphula ngokusebenzayo emsebenzini:

  • Ummeli wenkonzo yabathengi wayiphinda ingxaki yalo mxhasi ukuze amqinisekise ukuba usaphulaphule.
  • Umcebisi uyanqwala aze athi, “Ndisakumamela,” ukukhuthaza abathengi ukuba bahlale bethetha ngamava abo amabi ngemveliso.
  • Enye inkokeli yaphawula ukuba umsebenzi othile wayefuna ukunikela kodwa wayesoyika, yaza yamkhuthaza ukuba abelane nalo mbono ngasese ngoncumo oluncinane.
  • Umntu owayenodliwano-ndlebe waphawula ukuba umviwa othile akazange amjonge emehlweni xa wayethetha ngamandla akhe.

Iingcebiso zokuvavanya ngcono emsebenzini

Iingenelo ezi-5 zeZakhono zokuMamela ngokuSebenzayo

Nokuba ufuna ithuba elitsha lomsebenzi, uzabalazela ukunyuselwa, okanye usebenzela ukuphucula indima yakho yangoku, ukuphucula izakhono zakho zokumamela emsebenzini kudlala indima ebalulekileyo kolu hambo. Njengokucinga okubalulekileyo kunye nezakhono zokusombulula iingxaki, kuya kunceda ukwandisa ixabiso lakho. 

Izakhono zokuMamela ezisebenzayo-Umfanekiso: zintwk

Nazi ezinye izibonelelo zokuba neZakhono zokuMamela ngokuSebenzayo: 

1/ Yakha unxibelelwano nabanye

Ngenxa yokuba umamela ngokunyanisekileyo oko abanye bakutshoyo kwenza abantu bafune ukunxibelelana nawe rhoqo kwaye uzive ukhululekile ukwabelana nabanye ngolwazi. Ke, oku kunokunceda ukuvula amathuba okusebenzisana nabanye oogxa (kungakhathaliseki nokuba lisebe), wenze umsebenzi wenziwe ngokukhawuleza, okanye uqalise iiprojekthi ezinokubakho ezintsha.

2/ Fumana ukuthenjwa

Ukuphulaphula abanye bubuchule obufuna umonde noqheliselo. Ngokuhamba kwexesha, xa abantu besazi ukuba banokuthetha nawe ngokukhululekileyo ngaphandle kokuphazamiseka, izigwebo, okanye ukuphazamiseka okungafunekiyo, baya kuba nentembelo ngakumbi kuwe. Oku kunenzuzo xa udibana nomxhasi omtsha okanye umntu ofuna ukuphuhlisa ubudlelwane bexesha elide kunye naye.

3/ Ukukunceda ekuchongeni nasekusombululeni ingxaki.

Izakhono zokumamela ngenkuthalo ziya kukunceda ubone imiceli mngeni kunye nobunzima abo bajongana nabo kwiqela lakho okanye iingxaki ezivelayo kwiprojekthi. Ukukhawuleza ukwazi ukubona ezi ngxaki, ngokukhawuleza unokufumana isisombululo okanye ucwangcise ukulungisa.

4/ Ukuphucula ulwazi lwezihloko ezahlukeneyo.

Ukuze ube ngumqeshwa / inkokeli / umphathi omkhulu, kufuneka uhlale uzama ukufunda izinto ezintsha kwaye uphuhlise isiseko sakho solwazi. Ukuphulaphula ngenkuthalo kuya kukunceda ugcine ulwazi, ufumane ukuqonda kwizihloko ezitsha, kwaye ukhumbule oko ukufundileyo ukuze ukusebenzise kwixesha elizayo.

5/ Kuphephe ukuphosa ulwazi olubalulekileyo

Ngenxa yokuba abaphulaphuli abakhutheleyo benxibelelana kakhulu nesithethi, banokukhumbula iinkcukacha ezithile. Oku kubaluleke ngakumbi xa isithethi sibonisa imiyalelo, sikuqeqeshela inkqubo entsha, okanye sidlulisela umyalezo onembopheleleko yokuwudlulisela kwabanye.

Zeziphi iZakhono ezili-10 zokuMamela eziSebenzayo? 

Izakhono zokuphulaphula ezisebenzayo Emsebenzini. Umfanekiso: freepik

Masichaze izakhono zokuphulaphula ngokusebenzayo! Ngaphambi kokuba uye kweli candelo, kufuneka wazi ukuba kukho iindidi ezimbini zokuphulaphula okusebenzayo: Izanzi nezingezizo ezozwi. 

Izakhono zokuphulaphula ngomlomo - ezisebenzayo emsebenzini

Camngca kwaye ucacise

Ukushwankathela, ukubonakalisa, kunye nokucacisa ingongoma (ii) eziphambili zomyalezo wesithethi kukunceda ukuba uyiqonde ngokupheleleyo intsingiselo yazo. Oku kuya kuvumela isithethi ukuba sicacise ulwazi olungacacanga okanye sandise umyalezo wabo. 

Umzekelo: "Ngoko ke uthetha ngenkqubo yangoku yokuthengisa engasahlangabezani neemfuno zomthengi kuba ayixhasi iifayile zevidiyo ezinkulu?" 

- Le yindlela inkokeli yokuthengisa imamela ngokukhutheleyo ukushwankathela kunye nokuxoxa ngengxaki umqeshwa anayo.

Buza imibuzo evulelekileyo

Ukubuza imibuzo evulelekileyo malunga nento oyiqokeleleyo inceda isithethi ukuba sabelane ngolwazi olongezelelweyo. Qinisekisa ukuba le mibuzo ayinakuphendulwa ngo-"ewe" okanye "hayi".

Umzekelo: "Ulungile. Inkqubo yokuthengisa kufuneka ibe ne-tweaking ethile. Luluphi utshintsho kwinkqubo ocinga ukuba kufuneka lubekho kwezi nyanga zintandathu zizayo?"

Sebenzisa izivakalisi ezimfutshane ezivumayo

Iingxelo ezimfutshane, ezakhayo ziya kunceda isithethi sizive sikhululekile kwaye sikubone ubandakanyekile kwaye ukwazi ukusetyenzwa ngolwazi abalunikezayo. Iziqinisekiso zikwakunceda ukuba uqhubeke nencoko ngaphandle kokuphazamisa okanye ukuphazamisa ukuhamba kwesithethi. 

Umzekelo: "Ndiyaqonda." "Ndiyifumene." "Ewe, iyavakala." "Ndiyavuma."

Bonisa uvelwano novelwano. 

Esona sicwangciso silungileyo sokuba umphulaphuli osebenzayo afake isicelo kukuqinisekisa ukuba isithethi siyaqonda ukuba unokuzibona iimvakalelo zabo kwaye wabelane ngazo nabo. Ngokubonisa uvelwano kunye novelwano, kunokuba uzive nje, unokunxibelelana nesithethi kwaye uqale ukuseka ingqiqo yokuthembana. 

Umzekelo: “Ndiyaxolisa ukuba ujongene nale nto. Masisebenzisane ukuze sibone iindlela endinokunceda ngazo. "

Khumbula

Zama ukukhumbula amabali, imiba ephambili, iingcamango, okanye ezinye iingongoma ezibalulekileyo isithethi esiye sabelana ngazo nawe kwixesha elidlulileyo. Oku kubonisa ukuba awumameli nje kuphela oko bakuthethayo ngelo xesha, kodwa unokugcina ulwazi uze ukhumbule iinkcukacha ezithile. 

Umzekelo, "Kwiveki ephelileyo, ukhankanye ukongeza umntu osebenzisanayo ukuze ancede kule nkqubo, kwaye bendicinga ukuba ngumbono olungileyo."

Ukujija 

Ukwenza isipili kukuphinda ngokuchanekileyo into ethethwe sisithethi. Kufuneka usebenzise amagama amafutshane, alula, anjengokuphinda amagama angundoqo ambalwa okanye amagama ambalwa okugqibela asandul’ ukuthethwa. Lo ngumqondiso wokuba isithethi siqhubeke nebali laso. Noko ke, musa ukuphinda yonke into abayithethayo okanye uyiphindaphinde kakhulu njengoko inokusicaphukisa isithethi.

Non-Verbal - izakhono zokuphulaphula ngokusebenzayo emsebenzini

Imizekelo yezakhono zokuphulaphula ngokusebenzayo. Umfanekiso: freepik

uncumo

Uncumo lunokubonisa ukuba umphulaphuli unikele ingqalelo koko kuthethwayo. Okanye njengendlela yokubonisa ukuvumelana okanye umdla koko bakuvayo. Ukuba uyidibanisa nokunqwala, ukuncuma kunokuba sisenzo esinamandla sokuqinisekisa ukuba imiyalezo iyafunyanwa kwaye iyaqondwa.

Uqhagamshelo lamehlo

Ukujonga isithethi ngoxa sithetha kubaluleke gqitha yaye kufanele kukhuthazwe njengoko kubonisa intlonelo ngomnye umntu. Nangona kunjalo, kwizithethi ezingakhuselekanga kunye neentloni, ukudibana kwamehlo kunokudala uloyiko. Ngoko ke, kufuneka ulungise amehlo akho ngokufanelekileyo kwimeko nganye. Dibanisa ukudibana kwamehlo noncumo kunye nezinye izijekulo ukuze ukhuthaze izithethi.

Izimo kunye nezijekulo

Ukuma kunye nezimbo zomzimba zinokuthetha okuninzi malunga nomphulaphuli. Abaphulaphuli abakhutheleyo bathanda ukungqiyama phambili okanye ukungqiyama kwelinye icala ngelixa behleli. Basenokukekelisa iintloko zabo okanye babeke isilevu ezandleni zabo njengoko bephulaphule ngenyameko.

Ukuphazamiseka

Abaphulaphuli abakhutheleyo abayi kuphazamiseka kwaye, ngoko, baya kukwazi ukuzibamba kwiziphazamiso. Le ikwayintlonipho enyanzelekileyo abanayo kwizithethi zabo. Umzekelo, abayi kujonga iwotshi yabo, bazobe inkunkuma ephepheni, batsale iinwele zabo, okanye balume iinzipho.

Imizekelo yezakhono zokuphulaphula kakuhle. Ifoto: Freepik

Indlela yokuphucula iZakhono zokuMamela ngokuSebenzayo

Izakhono zokuphulaphula zibalulekile nakweyiphi na indawo, kwaye ukuba uyakwazi ukuphucula, uya kuvula amathuba angcono kwixesha elizayo. Ukuphulaphula ngenkuthalo kungokuthatha, ukutolika ulwazi olufumanayo, kunye nokusabela kulo. Kwaye uyayiqonda kuphela into oyithethayo, kodwa ulindele nokuba yintoni "malunga" yokuthetha. 

Ke, nanga "iingcebiso" zokukunceda ube ngumphulaphuli okhutheleyo.

Sebenzisa ulwimi lomzimba

Umzimba nobuso “zixela” enoba umphulaphuli uyinikele ingqalelo na kwincoko. Ngoko ke, ukulawula iimvakalelo zakho kunye nezimbo zomzimba ngexesha lokumamela kubalulekile ukukunceda uphumelele kobu buchule. 

Umphulaphuli osebenzayo uya kwenza njengokunqwala ukubonisa ukuvuma kunye nokugcina umzimba ukwimeko entle kunye nendalo.

Kuphephe ukugweba iimbono zabanye abantu.

Umnqophiso womphulaphuli okhutheleyo kukuphulaphula, ukuqonda nokuhlonipha uluvo lwesithethi. Ngoko, musa ukumphazamisa ngoxa omnye umntu ethetha, yaye ungazami ukuvakalisa uluvo lwakho ngoxa omnye umntu ethetha.

Ukuphazamisa amazwi abanye abantu kuya kuchitha ixesha kwaye kunciphise amandla akho okuqonda umyalezo wonke.

Kala incoko

Emva kokuba incoko iphelile, umphulaphuli okhutheleyo kufuneka aphinde ayiphonononge incoko ukuze abone ukuba bekukho naziphi na iimpazamo okanye imiyalezo ebikwibali.

Ngokuphonononga kwakhona incoko, umphulaphuli ufunda ezinye izakhono eziyimfuneko kunxibelelwano, ezifana nendlela yokuziphatha, ukutolika, ukubuza imibuzo, njl.

Ukumamela nje kwanele

Maxa wambi izithethi zifuna umntu onokuziphulaphula.

Kunye nabantu abaqhelekileyo, abaphulaphuli baya kuzama ukubanceda beze nesisombululo kwingxaki. Kodwa xa kufikwa kwizakhono zokuphulaphula emsebenzini, ukuba ingqondo yakho ixakeke zingcinga ezihamba entloko uzama ukuza neyona mpendulo ilungileyo, uya kusilela ukuba “ngumphulaphuli okhutheleyo”.

Ukucinga ngcono nge AhaSlides

Ukumamela ngenkuthalo emsebenzini sisakhono esibalulekileyo sokuvula amathuba omsebenzi angcono. Qokelela izimvo kunye neengcinga zabasebenzi osebenza nabo kunye neengcebiso ezisuka ku-'Anonymous Feedback' AhaSlides.
Mamela ingcaciso ngenkuthalo. Ifoto: Freepik

IItrakthi ezibalulekileyo

Ukuba ngumphulaphuli osebenzayo obalaseleyo kuya kukunceda emsebenzini nakubudlelwane. Nangona kunjalo, ukufumana izakhono zokuphulaphula ngokusebenzayo emsebenzini kufuna umgudu omkhulu, umonde kunye nokuziqhelanisa. 

Kufuneka uzibeke kwindawo yesithethi kwaye umamele abanye ngendlela ofuna ukuviwa ngayo. Eli lilinge lokungapheleli nje ekuphulaphuleni abanye kodwa nokuqonda umyalezo wabo. Ifuna ukuba ugxile ngokupheleleyo, usebenzisane, kwaye uphendule kwisithethi.

Umnqweno omhle

Imibuzo ebuzwa qho:

Yeyiphi imiqobo emine eqhelekileyo ekuphulaphuleni?

Imiqobo emine ithintela ukuphulaphula okusebenzayo: iziphazamiso, ukugweba, ukugcwala kolwazi kunye nesantya sokuthetha.

Kutheni kubalulekile ukumamela ngenkuthalo?

Ukuphulaphula ngenkuthalo kubalulekile kuba kukhuthaza ukunyaniseka, ukungafihli kunye novelwano. Ngamanye amazwi, ngokunikela ingqalelo kwiqabane lakho kwincoko, ubonisa ukuba amazwi abo abalulekile kuwe ukuze ukuthembela kwakhiwe.