Ukuba iqela lakho lijongene nengxaki ethe gqolo odiniweyo ukuyilungisa rhoqo, kusenokuba lixesha lokugrumba nzulu kwaye ufumane oyena nobangela. Kulapho i-Five Why's approach ingena khona blog post, siza kuphonononga indlela yokwenza lula ukuntsonkotha kombutho ngokubuza "kutheni" kahlanu.
Isiqulatho
- Yintoni Ezinhlanu Kutheni Indlela Yokusondela?
- Izibonelelo zeZihlanu Kutheni Indlela yokusondela
- USifaka njani iSihlanu seNdlela yokuSebenza
- Imizekelo emihlanu yesizathu
- Iingcebiso zokuPhumelela kweZihlanu Kutheni uYiya kwiSicelo
- IItrakthi ezibalulekileyo
- FAQs
Yintoni Ezinhlanu Kutheni Indlela Yokusondela?
Indlela yeZihlanu Kutheni le ndlela yindlela yokusombulula ingxaki egrumba nzulu ukufumanisa oyena nobangela wemiba kwimibutho. Kubandakanya ukubuza "kutheni" izihlandlo ezihlanu, ukuhlenga umva iileya zengxaki ukuveza izinto ezisisiseko.
Le ndlela, eyaziwa ngokuba yi-5 Whys okanye 5 Why approach, idlulela ngaphaya kwezisombululo zomgangatho ophezulu, ikhuthaza uhlalutyo olucokisekileyo lweengxaki. Isetyenziswa rhoqo kwiinkqubo zokusombulula iingxaki kunye nokwenziwa kwezigqibo, indlela yeFive Whys inceda imibutho ukuba iqhube a five-kutheni uhlalutyo, ukuchonga imvelaphi yokwenyani yemingeni ukuphumeza izisombululo ezisebenzayo nezizinzileyo.
Izibonelelo zeZihlanu Kutheni Indlela yokusondela
Indlela ye-Five Whys ibonelela ngeenzuzo ezininzi, iyenza ibe yindlela exabisekileyo kwimibutho efuna ukusombulula iingxaki ezisebenzayo kunye nohlalutyo lwesizathu. Nazi ezinye iingenelo eziphambili ze-5 Whys method:
1/ Ukuchongwa kweNqaku eNzulu:
Iindlela eziHlanu zokuba kutheni zigqwesile ekufumaniseni ezona zizathu zibangela ingxaki. Ngokuphindaphinda ukubuza "kutheni," inyanzelisa uviwo olucokisekileyo, inceda imibutho ukuba ihambe ngaphaya kweempawu zomgangatho ophezulu ukuchonga imiba engundoqo.
2/ Ubulula kunye nokuFikelela:
Ubulula beSihlanu Kutheni indlela yokwenza ifikeleleke kumaqela kuwo onke amanqanaba ombutho. Akukho qeqesho lukhethekileyo okanye izixhobo ezintsonkothileyo ezifunekayo, nto leyo eyenza kube yindlela esebenzayo necacileyo yokusombulula iingxaki.
3/ Ngexabiso:
Ukusebenzisa iindlela eziHlanu zokuba kutheni kubiza imali eninzi xa kuthelekiswa nezinye iindlela zokusombulula iingxaki. Ifuna izibonelelo ezincinci kwaye inokuqhutywa ngokuququzelela okusisiseko, iyenze ibe lukhetho olusebenzayo kwimibutho enohlahlo lwabiwo-mali olunyiniweyo.
4/ Unxibelelwano olomeleziweyo:
Inkqubo yokubuza "kutheni" amaxesha amaninzi ikhuthaza unxibelelwano oluvulekileyo ngaphakathi kwamaqela. Ikhuthaza intsebenziswano kunye nokuqondana okwabelwanayo kwengxaki, ikhuthaza indawo yokusebenza ecacileyo kunye nokunxibelelana.
5/ Ukuthintelwa kokuPhinda:
Ngokujongana noonobangela bengxaki, indlela ye-Five Whys inceda imibutho iphuhlise izisombululo ezithintela umba ukuba ungaphindi. Le ndlela isebenzayo inegalelo ekusonjululweni kwengxaki yexesha elide kwaye yongeza ukusebenza kakuhle kombutho ngokubanzi.
I-Five Whys approach, okanye i-5 Whys indlela yohlalutyo lwengcambu, ivelele ngokulula kwayo, ukuphumelela kweendleko, kunye nokukwazi ukuchonga imiba enzulu, iyenza ibe sisixhobo esibalulekileyo kwimibutho ezinikele ekuphuculeni okuqhubekayo kunye nokusombulula ingxaki.
USifaka njani iSihlanu seNdlela yokuSebenza
Nali inyathelo ngenyathelo isikhokelo sendlela yokusebenzisa indlela yeZihlanu zokuba kutheni:
1/ Chonga Ingxaki:
Qala ngokuchaza ngokucacileyo ingxaki ofuna ukuyilungisa. Qinisekisa ukuba le ngxaki icacile kwaye iqondwa kakuhle nguye wonke umntu ochaphazelekayo.
2/ Yenza umbuzo wokuqala othi "Kutheni":
Buza ukuba kutheni le ngxaki yenzeke. Khuthaza amalungu eqela ukuba anike iimpendulo eziphonononga izizathu ezikhawulezayo zengxaki. Oku kuqalisa inkqubo yophando.
3/ Phinda kwimpendulo nganye:
Kwimpendulo nganye kumbuzo wokuqala othi "kutheni", buza "kutheni" kwakhona. Qhubeka le nkqubo ngokuphindaphindiweyo, ngokwesiqhelo izihlandlo ezihlanu okanye de ufikelele kwinqanaba apho iimpendulo zikhokelela kunobangela osisiseko. Undoqo kukuya ngaphaya kweengcaciso zomgangatho ophezulu.
4/ Hlalutya unobangela:
Nje ukuba ubuze "kutheni" kahlanu okanye uchonge unobangela ohambelana neqela, yihlalutye ukuze uqinisekise ukuba ngowona mba ubalulekileyo. Ngamanye amaxesha, uphando olongezelelweyo okanye ukuqinisekiswa kunokufuneka.
5/ Phuhlisa izisombululo:
Ngeengcambu ezichongiweyo, bonisana ngengqondo kwaye usebenzise izisombululo eziya kujongana ngqo nayo. Ezi zisombululo kufuneka zijolise ekupheliseni okanye ukunciphisa oyena nobangela, kuthintelwe ingxaki ukuba ingaphindi.
6/ Beka esweni kwaye uvavanye:
Masibeke izisombululo zethu esenzweni kwaye sigcine iliso elibukhali kwimpembelelo yazo njengoko ixesha lihamba. Vavanya ukuba ingaba ingxaki iye yasonjululwa kusini na nokuba kukho naziphi na izilungiso eziyimfuneko.
Imizekelo emihlanu yesizathu
Masihambe kumzekelo olula wendlela yeSihlanu Kutheni ukuze sibonise indlela esebenza ngayo. Yiba nomfanekiso ngqondweni wemeko apho iqela lakho lezentengiso lijongene nengxaki: ITrafikhi yeWebhusayithi iyancipha.
Ingxelo yeNgxaki: I-Website Traffic iNciphile
1. Kutheni i-traffic yewebhusayithi yehla?
- Impendulo: Izinga le-bounce linyuke kakhulu.
2. Kutheni le nto izinga lokutsiba linyuke?
- Impendulo: Iindwendwe zifumanise ukuba umxholo wewebhusayithi awubalulekanga.
3. Kutheni iindwendwe zafumanisa ukuba umxholo awubalulekanga?
- Impendulo: Umxholo awuhambelani neemfuno zangoku kunye nokukhethwa kwabaphulaphuli ekujoliswe kubo.
4. Kutheni umxholo ungangqinelani neemfuno zabaphulaphuli kunye nezinto abazithandayo?
- Impendulo: Iqela lezentengiso alizange liqhube uphando lwamva nje lwemarike ukuqonda izinto ezikhethwa ngabathengi.
5. Kutheni iqela lezentengiso lingazange liqhube uphando lwamva nje lwemarike?
- Impendulo: Izixhobo ezinqongopheleyo kunye nemiqobo yexesha ithintele isakhono seqela sokuqhuba uphando lwemarike rhoqo.
Unobangela weengcambu: Isizathu esisisiseko sokunciphisa i-website ye-traffic traffic ichongwa njengezixhobo ezilinganiselweyo kunye nokunyanzeliswa kwexesha elithintela iqela lokuthengisa ukuba liqhube uphando lwemarike rhoqo.
isisombululo: Ukwabela izixhobo ezizinikeleyo kuphando lwemarike rhoqo ukuqinisekisa ukuba umxholo uhambelana neemfuno eziguqukayo kunye nokukhethwa kwabaphulaphuli ekujoliswe kubo.
Kulo mzekelo wentengiso:
- Ingxaki yokuqala yayikukuncipha kwetrafikhi yewebhusayithi.
- Ngokubuza "kutheni" izihlandlo ezihlanu, iqela lichonge oyena nobangela: izixhobo ezinqongopheleyo kunye nemiqobo yexesha elithintela uphando lwemarike rhoqo.
- Isisombululo sibandakanya ukujongana nonobangela wokwabiwa kwezibonelelo ngokukodwa kuphando lwemarike rhoqo ukulungelelanisa umxholo kunye nezinto ezikhethwa ngabaphulaphuli.
Iingcebiso zokuPhumelela kweZihlanu Kutheni uYiya kwiSicelo
- Bandakanya iQela eliSebenzayo: Qokelela abantu abavela kumasebe ahlukeneyo okanye imisebenzi ukufumana iimbono ezahlukeneyo kule ngxaki.
- Khuthaza unxibelelwano oluvulekileyo: Yenza indawo ekhuselekileyo ukuze amalungu eqela abelane ngezimvo zawo ngaphandle koloyiko lokutyholwa. Gxininisa ubume bentsebenziswano yenkqubo.
- Bhala Inkqubo: Gcina ingxelo yohlalutyo lweZihlanu, kuquka imibuzo ebuzwayo neempendulo ezinikiweyo. La maxwebhu anokuba luncedo ekubhekiseleleni nasekufundeni kwixesha elizayo.
- Lungisa njengoko kufuneka: Yiba bhetyebhetye ekusebenziseni ezi Zintlanu Kutheni. Ukuba iqela lichonga unobangela phambi kokuba libuze "kutheni" izihlandlo ezihlanu, akukho mfuneko yokunyanzela imibuzo eyongezelelweyo.
IItrakthi ezibalulekileyo
Kuhambo lokusonjululwa kwengxaki, indlela yeZihlanu Kutheni ivela njengebhakana, ekhokela imibutho ukuya entliziyweni yemingeni yabo. Ngokuphindaphinda ukubuza ukuba "kutheni," amaqela anokuthi asuse imiba engaphezulu, etyhila oonobangela abafuna ukuhoywa.
Ukuphucula ukusetyenziswa kwendlela yeZihlanu, usebenzisa AhaSlides. Esi sixhobo sokubonisa esisebenzisanayo sinokulungelelanisa inkalo yentsebenziswano yenkqubo, ukuvumela amaqela ukuba adibanise iingxaki kunye negalelo kuhambo lokufumana isisombululo ngaphandle komthungo. AhaSlides iququzelela unxibelelwano lwexesha lokwenyani, ukwenza uhlalutyo lweZihlanu lweZintlu lube ngamava aguqukayo kunye nokuzibandakanya kumaqela.
FAQs
Yintoni i-5 Whys ubuchule?
Indlela yeZihlanu Kutheni le ndlela yindlela yokusombulula ingxaki egrumba nzulu ukufumanisa oyena nobangela wemiba kwimibutho. Kubandakanya ukubuza "kutheni" izihlandlo ezihlanu, ukuhlenga umva iileya zengxaki ukuveza izinto ezisisiseko.
Ithini ithiyori ye-5 Kutheni?
Ithiyori ye-5 Kutheni isekelwe kwingcamango yokuba ngokubuza ngokuphindaphindiweyo "kutheni," umntu unokutyhila iileyile ezinzulu ze-causation, ehamba ngaphaya kweempawu zomgangatho ophezulu ukuchonga oyena nobangela wengxaki.
Yintoni i-5 Kutheni isicwangciso sokufundisa?
Iqhinga lokufundisa elithi 5 Whys liquka ukusebenzisa indlela ethi 5 Whys njengesixhobo sokufundisa. Inceda abafundi bahlalutye imiba ngokubuza uthotho lwemibuzo ethi "kutheni" ukuze baqonde oyena nobangela.
Ref: Imephu yoShishino | Izixhobo Zengqondo
