Ubuchule beSicwangciso soNxibelelwano lwaNgaphakathi | Iindlela ezi-9 eziBalaseleyo ngo-2024

umsebenzi

UJane Ng 09 Novemba, 2023 8 min funda

Kakhulu isicwangciso sonxibelelwano sangaphakathi ligazi layo nayiphi na intlangano ephumelelayo. Kwimo yezulu yomsebenzi yanamhlanje, ukuqinisekisa ukuba elubala, unxibelelwano rhoqo kumaqela asasaziweyo kubaluleke kakhulu kunangaphambili. Nangona kunjalo iinkampani ezininzi zisasokola ukufumana imiyalezo ngokufanelekileyo xa abasebenzi bengaphakathi nangaphandle kweofisi.

Kule post, siza kuphonononga ezona ndlela zilungileyo zifunyenwe kwiipros zangaphakathi kwiinkampani ezigqwesileyo kwixesha lemixube. Uya kufumana iingcebiso zangaphakathi zokwenza umxholo ofanelekileyo, oqhuba unxibelelwano kunye nokulinganisa oko kuhambelana nabaphulaphuli bakho.

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Yintoni iQhinga loNxibelelwano lwaNgaphakathi?

Khawucinge ukuba uneqela labantu abanetalente abasebenza kunye kwinkampani. Ngoku, ukuze eli qela liphumelele, kufuneka linxibelelane kakuhle, njengabahlobo abancokolayo nokwabelana ngezimvo. Kulapho iQhinga loNxibelelwano lwaNgaphakathi lingena khona!

ISicwangciso soNxibelelwano lwaNgaphakathi sisicwangciso esibanzi kunye nesikhokelo esiyilelwe ukuququzelela unxibelelwano olusebenzayo nolusebenzayo ngaphakathi kumbutho. 

Eyona njongo iphambili yesi sicwangciso kukudala abasebenzi ababambeneyo, abanolwazi, nababandakanyekayo, ekugqibeleni kube negalelo kwimpumelelo yombutho nasekuphumezeni iinjongo zawo.

yintoni iqhinga lonxibelelwano lwangaphakathi
Umfanekiso: freepik

Kukho iintlobo ezine zonxibelelwano lwangaphakathi:

  • Unxibelelwano olusuka phezulu (uLawulo kunxibelelwano lwabasebenzi): Oku kuxa ulwazi luhamba lusuka phezulu kuluhlu lwezikhundla zombutho (njengabaphathi okanye iinkokeli) ukuya kumanqanaba asezantsi (abasebenzi). Kufana nomphathi onika imiyalelo kwiqela. Sisebenzisa olu hlobo lonxibelelwano ukwabelana ngezaziso ezibalulekileyo, iinjongo zenkampani, okanye imigaqo-nkqubo emitsha.
  • Unxibelelwano olusezantsi phezulu (unxibelelwano nabasebenzi): Yinto echasene nonxibelelwano olusuka phezulu. Ulwazi luhamba ukusuka kumanqanaba asezantsi (abasebenzi) ukuya phezulu (abaphathi okanye iinkokeli). Kufana nabasebenzi babelana ngezimvo zabo, ingxelo, okanye iinkxalabo nabaphathi babo. 
  • Unxibelelwano oluthe tye/ olusemacaleni (unxibelelwano loontanga :): Olu hlobo lonxibelelwano lwenzeka phakathi kwabantu abakwinqanaba elinye ngaphakathi kwintlangano. Kufana nabasebenzi osebenza nabo bancokola kunye ukuze balungelelanise imisebenzi okanye babelane ngohlaziyo. 
  • Unxibelelwano lweDiyagonal: Khawufane ucinge oku njengomxube wonxibelelwano olusuka phezulu-phantsi noluthe tye. Kwenzeka xa abantu abasuka kumasebe okanye amanqanaba ahlukeneyo befuna ukusebenza kunye kwiprojekthi okanye ukutshintshiselana ngolwazi. 

Kutheni iQhinga loNxibelelwano lwangaphakathi libalulekile?

Kuyo nayiphi na inkampani, isicwangciso sonxibelelwano sangaphakathi sigcina abasebenzi beqhagamshelwe kwaye bebandakanyeka. Imiyalezo ebalulekileyo efana nokuqaliswa kwemveliso entsha, utshintsho kwimigaqo-nkqubo yenkampani, okanye iziganeko ezizayo kwabelwana ngazo ngokukhawuleza. Abasebenzi banokunika ingxelo kunye neengcinga kubaphathi, bebenza bazive bexatyisiwe kwaye beyinxalenye yomfanekiso omkhulu.

Ngesicwangciso esiluqilima, indawo yokusebenzela iba yeyona imnandi kwaye inemveliso, apho wonke umntu ekwiphepha elinye, ukusebenzisana kweqela kuyaphumelela, kwaye inkampani iyachuma!

Ngubani onoxanduva lokuPhuhlisa iSicwangciso soNxibelelwano lwaNgaphakathi?

Uxanduva lokuphuhlisa iSicwangciso soNxibelelwano lwaNgaphakathi luhlala lusemagxeni eqela lobunkokeli bombutho kunye nesebe lonxibelelwano okanye le-HR (Izabasebenzi). Ibandakanya intsebenziswano phakathi kwabathathi-nxaxheba abohlukeneyo ukudala isicwangciso esipheleleyo nesisebenzayo esihambelana neenjongo zombutho kunye neenqobo ezisemgangathweni.

Naba abadlali abaphambili ababandakanyekayo ekuphuhliseni iSicwangciso soNxibelelwano lwaNgaphakathi:

  • Iqela lobuNkokeli
  • Unxibelelwano okanye iSebe leHR
  • Abacebisi boNxibelelwano: Kwezinye iimeko, imibutho inokufuna abacebisi bonxibelelwano bangaphandle okanye iingcali ukuba zibonelele ngeembono ezintsha kunye neendlela ezifanelekileyo zokuphuhlisa isicwangciso esisebenzayo.
Umfanekiso: freepik

Ingaba iQhinga loNxibelelwano lwaNgaphakathi lwenzeka nini?

Isicwangciso sonxibelelwano lwangaphakathi siyaqhubeka kwaye senzeka kumjikelo wobomi bombutho. Asiyonto yexesha elinye kodwa ngumzamo oqhubekayo wokuqinisekisa unxibelelwano olusebenzayo. Nantsi eminye imizekelo ephambili xa isenzeka:

  1. UCwangciso loMbutho: Isicwangciso sakhiwe ngexesha lokucwangcisa ukulungelelanisa unxibelelwano kunye neenjongo zenkampani.
  2. Ukuhlaziywa rhoqo: Ihlaziywa rhoqo ukuze ilungele utshintsho kunye neemfuno eziguqukayo.
  3. UVavanyo kunye noVavanyo: Kubaluleke kakhulu kwinkqubo yovavanyo kuquka uphononongo lwaphakathi enyakeni, uphononongo lokuphela konyaka, kunye uvandlakanyo lwentsebenzo yomqeshwa.
  4. Ngexesha loTshintsho: Ibaluleka ngexesha lotshintsho olukhulu olufana nokudityaniswa okanye utshintsho lobunkokeli.
  5. Ukwazisa imigaqo-nkqubo: Iqinisekisa ukuba abasebenzi bayazi malunga nemigaqo-nkqubo okanye amanyathelo amatsha.
  6. Ngexesha leNgxaki: Idlala indima ebalulekileyo ekunikeni ulwazi kwangexesha noluchanekileyo ngamaxesha anzima.
  7. Ukungena kwabasebenzi: Inceda abasebenzi abatsha bazive bamkelekile kwaye benolwazi ngeendima zabo.
  8. Imisebenzi yemihla ngemihla: Iqinisekisa unxibelelwano oluhle phakathi kwamaqela kunye neenkokeli.
  9. Ukufuna Impendulo: Isebenza xa inkampani icela ingxelo yabasebenzi, ingxelo yomphathi kwaye ikhuthaza unxibelelwano oluvulekileyo.

Ngawaphi amajelo aya kuSebenziswa siSicwangciso soNxibelelwano lwaNgaphakathi?

Amajelo asetyenziswa kwiSicwangciso soNxibelelwano lwaNgaphakathi anokwahluka ngokuxhomekeke kukhetho lombutho, ubungakanani, kunye nohlobo lwenkcazelo eza kuhanjiswa. Nanga amanye amajelo onxibelelwano aqhelekileyo anokusebenzisa iSicwangciso soNxibelelwano lwaNgaphakathi:

  1. Imeyli
  2. I-Intranet
  3. Iintlanganiso zeQela (Ubuso ngobuso rhoqo okanye iintlanganiso zokuxoxa ngenkqubela phambili, ukwabelana ngohlaziyo, kunye nokusebenzisana kwiiprojekthi.)
  4. Izixhobo zokuSebenzisana kweDijithali (Amaqonga anje Microsoft Teams, Slack, okanye ezinye izixhobo zolawulo lweprojekthi.)
  5. Iincwadana
  6. Iintlanganiso zeeHolo zeDolophu
  7. Iibhodi zeZaziso
  8. Imidiya yokuncokola (Amaqonga angaphakathi)
  9. Uvavanyo lweeNgxelo
Umfanekiso: freepik

Siphuhlisa Njani iSicwangciso soNxibelelwano lwaNgaphakathi?

Ukuphuhlisa iSicwangciso soNxibelelwano lwaNgaphakathi esisebenzayo kubandakanya amanyathelo amaninzi okuqinisekisa ukuba sihambelana neenjongo zombutho kwaye sihlangabezana neemfuno zonxibelelwano zabasebenzi bawo. Nali inyathelo ngenyathelo isikhokelo sokukunceda uphuhlise iSicwangciso soNxibelelwano lwaNgaphakathi:

1/ Chaza iiNjongo zoNxibelelwano kunye neNjongo: 

Chaza iinjongo ofuna ukuziphumeza ngesicwangciso. Ukuba neenjongo ezithile kuya kukhokelela kwiinzame zakho zonxibelelwano, nokuba zikhuthaza intsebenziswano, ukwandisa ukuzibandakanya kwabasebenzi, okanye ukuzisa abasebenzi ngokuhambelana nombono wenkampani.

2/ Chonga abaphulaphuli ekujoliswe kubo: 

Chonga amacandelo abasebenzi ezahlukeneyo kunye neemfuno zabo zonxibelelwano ezizodwa. Lungisa imiyalezo kunye neetshaneli ukuze zihambelane nokukhethwa kweqela ngalinye, indima, kunye neemfuno.

  • Ngokomzekelo, iqela lokuthengisa linokufuna ukuhlaziywa rhoqo kwimikhankaso emitsha, ngelixa isebe le-IT lidinga ulwazi malunga nokuhlaziywa kwenkqubo kunye nemiba yobugcisa.

3/ Khetha imijelo yoNxibelelwano: 

Ngokuxhomekeke kuhlobo lolwazi oluza kunikwa kunye nabaphulaphuli ekujoliswe kubo, khetha ezona ndlela zonxibelelwano zingcono. Cinga ngokusebenzisa amajelo ahlukeneyo, anje ngamaqonga eengxoxo, i-imeyile, i-intranet, iintlanganiso zeqela, kunye nezixhobo zentsebenziswano zedijithali.

4/ Misela iziKhokelo zoMyalezo: 

Chaza ithoni, isimbo, nolwimi lonxibelelwano. Qinisekisa ukuba imiyalezo icacile, imfutshane, kwaye ihambelana neenqobo zenkampani kunye nenkcubeko.

5/ Phumeza uNxibelelwano lweNdlela ezimbini: 

Khuthaza iingxoxo ezivulekileyo kunye ne-feedback looops ukudala inkcubeko yothethathethwano. Ukubonelela abasebenzi ngeendlela zokuvakalisa izimvo zabo, iingcebiso kunye neenkxalabo zabo.

6/ Yenza iShedyuli yoNxibelelwano: 

Yenza ixesha lokunxibelelana rhoqo. Qinisekisa ukuphindaphindwa kohlaziyo, iintlanganiso, kunye neeseshoni zokunika ingxelo ukugcina abasebenzi benolwazi kwaye bebandakanyeka.

7/ Lungisa iSicwangciso soNxibelelwano lweNgxaki: 

Yiba nesicwangciso esikhoyo sokunxibelelana ngokufanelekileyo ngamaxesha obunzima okanye iimeko ezinzima. Ngokuba nesicwangciso sonxibelelwano esiphuhliswe kakuhle, inkampani inokusabela ngokufanelekileyo kwimingeni, igcine abasebenzi benolwazi, kwaye igcine ukuzithemba kumandla ombutho wokuhamba kwiingxaki.

8/ Qeqesha kwaye ufundise: 

Ukubonelela ngoqeqesho kubasebenzi kunye nabaphathi malunga neendlela ezisebenzayo zonxibelelwano, ngakumbi izixhobo ezitsha okanye amajelo aziswayo.

9/ Linganisa kwaye uvavanye: 

Misela iimetriki zokuvavanya ukusebenza kweSicwangciso soNxibelelwano lwaNgaphakathi. Qokelela ingxelo evela kubasebenzi kwaye ulandelele izalathisi eziphambili zokusebenza ukwenza uphuculo.

Ukongeza, gcina isicwangciso sibhetyebhetye kwaye usilungelelanise njengoko kuyimfuneko ngokusekelwe kwingxelo, ukutshintsha iimfuno zombutho, kunye nobuchwepheshe bonxibelelwano olukhulayo.

Yenza unxibelelwano lwangaphakathi lusebenze kunye AhaSlides 

AhaSlides inokuba sisixhobo esinamandla sokuphucula unxibelelwano lwangaphakathi!

AhaSlides inokuba sisixhobo esinamandla sokuphucula unxibelelwano lwangaphakathi kwaye luyenze lusebenze ngakumbi ngeendlela ezininzi:

  • Iintlanganiso eziSebenzayo kunye neeHolo zeDolophu: Ungayisebenzisa phila phila, Imibuzo, yaye Iiseshoni ze-Q & A ukubandakanya abathathi-nxaxheba, ukuqokelela ingxelo yexesha lokwenyani, kunye nokukhuthaza intatho-nxaxheba ebonakalayo kwiintlanganiso kunye neeholo zedolophu kunye nabasebenzi. 
  • Ingxelo yexesha lokwenyani: Nge AhaSlides, ungakha ngokukhawuleza kwaye usasaze iipoll, Ilifu lelizwi kubasebenzi. Oku kwenza ukuba uqokelele ingxelo exabisekileyo kwizihloko ezahlukeneyo, ezinje ngamaphulo enkampani, ukwaneliseka kwabasebenzi, okanye iinkqubo zoqeqesho.
  • Uqeqesho kunye nokuFunda: Ungabandakanya iikhwizi ezisebenzisanayo kunye nokuvota iitemplates ezenziwe kwangaphambili ukuvavanya ukuqonda kwabasebenzi kunye nokubethelela iikhonsepthi eziphambili ukomeleza iiseshoni zoqeqesho neendibano zocweyo.
  • Imisebenzi yoKwakha iQela: AhaSlides inikeza imisebenzi yokwakha iqela efana nemibuzo ye-icebreaker, imidlalo nge ivili lesipinari, generator iqela random. Le misebenzi inokukhuthaza ubudlelwane kunye nentsebenziswano phakathi kwabasebenzi, nakumaqela akude okanye asasazwayo.
  • Ingqwalasela yabaSebenzi: AhaSlides ingasetyenziselwa ukuqaphela kunye nokubhiyozela impumelelo yabasebenzi, amanyathelo abalulekileyo kunye negalelo. Oku konyusa umoya wokuziphatha kwabasebenzi kunye nenkuthazo.
  • NONE Indawo yokuvota engaziwa yeqonga inokwenza abasebenzi banike ingxelo ngaphandle koloyiko lokuchaphazeleka, ukukhuthaza indawo yonxibelelwano evulelekileyo nenyanisekileyo.
  • Ukubandakanyeka kwabasebenzi abakude: Kwimibutho enamaqela akude okanye asasaziweyo, AhaSlides inokuba sisixhobo esibalulekileyo sokuqinisekisa ukuba bonke abasebenzi bahlala benxibelelene, bebandakanyeka, kwaye benolwazi.

IItrakthi ezibalulekileyo 

Isicwangciso esisebenzayo sonxibelelwano lwangaphakathi luyintsika yentlangano esebenza kakuhle kunye nemvisiswano. Iqinisa inkcubeko yombutho kwaye ekugqibeleni ikhokelela ekuphuculweni kwemveliso kunye nempumelelo. 

Imibuzo ebuzwa qho

Uphuhlisa njani isicwangciso sonxibelelwano lwangaphakathi?

Nazi iindlela zokukunceda ukuphuhlisa isicwangciso sonxibelelwano lwangaphakathi: chaza iinjongo zonxibelelwano kunye neenjongo, chonga abaphulaphuli ekujoliswe kubo, khetha iziteshi zonxibelelwano, ukuseka izikhokelo zomyalezo, ukuphumeza unxibelelwano lweendlela ezimbini, ukwenza ishedyuli yonxibelelwano, lungiselela isicwangciso sonxibelelwano lwentlekele, uqeqeshe kwaye ufundise. , ukulinganisa nokuvavanya, kunye nokulungelelanisa isicwangciso njengoko kuyimfuneko.

Zeziphi ezi ntlobo zine zonxibelelwano lwangaphakathi?

Iindidi ezi-4 zonxibelelwano lwangaphakathi luNxibelelwano oluPhezulu-phantsi (uLawulo-unxibelelwano lomSebenzi), uThungelwano oluPhezulu (unxibelelwano lwabasebenzi), uNxibelelwano oluthe tye / olusecaleni (unxibelelwano loontanga), kunye noNxibelelwano lweDiyagonal.

Ziziphi iintsika zeqhinga lonxibelelwano lwangaphakathi?

Iintsika zeqhinga lonxibelelwano lwangaphakathi ziinjongo ezichaziweyo, ukwahlulwa kwabaphulaphuli ekujoliswe kubo, amajelo onxibelelwano afanelekileyo, izikhokelo zemiyalezo, unxibelelwano lweendlela ezimbini, kunye noqeqesho novavanyo.

Ref: Forbes