Ngaba ubugqwetha buyafana nobunkokeli? Inokuba njalo. Kodwa kufuneka ubuchule neempawu ezininzi ngakumbi ukuze ube yinkokeli efanelekileyo. Ngoko zithini iimpawu zobunkokeli ukuba yonke inkokeli kufuneka icinge ngayo?
Ukuba uqwalasela ngenyameko, uya kuqonda iimpawu ezininzi zeenkokeli eziphumelelayo. Ziqhutywa ziziphumo, zithatha isigqibo, kwaye zinolwazi. Eli nqaku lazisa indlela yokugqibela yobunkokeli kunye neempawu ezilishumi ezimisela inkokeli elungileyo kuyo nayiphi na imeko. Masingene ngaphakathi ukuba ukulungele ukufunda ukuqonda okutsha kwiimpawu ezilungileyo zobunkokeli okanye ujonge ukuba yinkokeli elungileyo.
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isishwankathelo
| Lavela nini igama elithi “ubunkokeli”? | Ekupheleni kweminyaka yoo-1700. |
| Buphi "ubunkokeli"? | Ubunkokeli bunokwenzeka kuyo yonke imibutho kunye namanqanaba oluntu, hayi kwindawo yokusebenza kuphela. |
Ziziphi iimpawu zobuNkokheli, kwaye kutheni zibalulekile nje?
Ubunkokeli ngumba obalulekileyo wophuhliso kunye nempumelelo yawo nawuphi na umbutho, inzuzo okanye ingeniso, urhulumente okanye ongekho phantsi kukarhulumente. Izitayile zobunkokeli ezilambathayo zinokuqhuba ukungaphumeleli kwentsebenzo yeshishini kunye nokungakwazi ukuzibophelela kwimpumelelo yeqela, kwaye ubuze ukuba kukho naziphi na izinto ezifanayo phakathi kweenkokeli ezinkulu. Kwithiyori yobunkokeli bophawu, ubunkokeli obusebenzayo buneempawu okanye iimpawu ezifanayo njengeempawu ezinobuqhetseba obahlula iinkokeli kwabangezonkokeli.
Iimpawu zobunkokeli zinokufundwa kwaye zenziwe ngoqeqesho kunye namava asesikweni okanye angekho sikweni. Iinkokeli azizalelwanga ukwenziwa; bafunda izakhono zobunkokeli ngelixa bekhula. Kodwa ngaba iimpawu zobunkokeli zinokuchaphazeleka okanye zidluliselwe? Iimpawu zinokushukuma kuwo wonke amashishini kunye nezikhundla kwaye zixhomekeke kumnqweno kunye nokuzimisela kweenkokeli ukukhuthaza nokukhuthaza abanye.
Kwixesha letekhnoloji kunye nenguqu yedijithali, kukho amandla amatsha alungisa iimpawu zobunkokeli, njengoko Vince Molinaro waziswa kuphando lwakhe lwakutsha nje, kubandakanywa itekhnoloji yenguqu, ukungazinzi kwezopolitiko, ukuguqula imeko yokusebenza, ukunikezela ngeyantlukwano, kunye nokuphinda kusetyenziswe amaqumrhu.
Ukongeza, iimpawu zenkokeli kunye nokusebenza kakuhle okanye ukusebenza kunobudlelwane obuqinileyo. Iimpawu zobunkokeli eziyimpumelelo yindibaniselwano yeempawu zobunkokeli ezilungileyo eziqinisekisa ukuba bonke abathathi-nxaxheba bafumana izibonelelo kwaye, ngaxeshanye, iinjongo eziphambili. Ukuqonda ukuba zeziphi iimpawu ezichaza iimpawu zobunkokeli ezifanelekileyo kubalulekile ukugqiba imisebenzi kunye neenjongo.
IiNzuzo zokuba neempawu zobunkokeli eziGqwesileyo
Iinkokeli ayingabo abantu ababalaseleyo kodwa abona bantu babalaseleyo banokuyalela kwaye bakhuthaze abasebenzi ukuba baqhubeke bezibophelela enkampanini. Nazi izibonelelo ezintlanu zokuba nenkokeli enkulu kumbutho wakho malunga nabantu kunye nenkampani:
- Ngombono ocacileyo, ubunkokeli obuphumelelayo bubeka iinjongo ezinokwenene nezifikelelekayo kodwa kungekhona ngokukhawuleza, ngoko ke iqela labo kufuneka lityale umzamo wokufezekisa.
- Balungile ekwenzeni imephu ye-SOP (inkqubo yokusebenza eqhelekileyo) ukuze abasebenzi babo basebenze ngobuchule kwaye bafikelele kwiziphumo eziphezulu.
- Ngamava atyebileyo kunye nolwazi, inkokeli esebenzayo inokumisela umntu ofanelekileyo ngomsebenzi ofanelekileyo ukuze afumane ukusebenza kakuhle.
- Inkokeli eneempawu zobunkokeli ezilungileyo ngumzekelo weenqobo ezisesikweni; kusenokwenzeka ukuba bakhuthaze ukhuphiswano oluphilileyo, imilinganiselo yokuziphatha kunye neyantlukwano yenkcubeko emsebenzini ukuze umsebenzi ngamnye akufumane kukhululekile ukusebenza ixesha elide. Ngaloo ndlela izinga lokugcinwa kwabasebenzi linganyuswa.
- UbuNkokheli obulungileyo bunokunyusa ukusebenza kweqela, okuqhuba inkampani ukuba iphumelele kwimarike enxulumene nengeniso kunye nokunyuka kwenzuzo.
17 Iimpawu ezigqibeleleyo zeempawu zobunkokeli
# 1. Unxibelelwano
Izakhono zonxibelelwano zibalulekile, ezibandakanya ukunxibelelana ngokuthetha nangokungathethwayo. Asikokudlulisela nje inkcazelo kwabanye kodwa yindlela yokudlulisela ngendlela ekhuthazayo ukuze umqeshwa ngamnye ayamkele okanye ayikholelwe. Isenokuba kukuphulaphula okusebenzayo, ulwimi lomzimba, ukuthetha esidlangalaleni nokunye. Ubugcisa bonxibelelwano bunokuba phantsi kwendlela iinkokeli ezincoma ngayo, zivuza okanye zohlwaya abaphantsi kwemisebenzi abayigqibayo okanye abangayigqibanga.
#2. Uthethelelo-iimpawu zobunkokeli
Inkokeli exhaswayo ikubonisa ukumamela kwayo okusebenzayo kunye novelwano kumqeshwa ngamnye ukuze bakwazi ukuxhasa ngentembeko. Ababanyanzeli abanye; bazama ukumamela kwaye bafune ukuqonda kunokuba bagxile ekusombululeni iingxaki kuphela. Abayi kuvumela ukwenziwa kwengqikelelo ukuba kwenzeke ngokukhawuleza kwaye ngokukhawuleza kuthathe inyathelo ngaphambi kokuba umntu acele uncedo.
#3. Ubungcali - Iimpawu zobunkokeli
Iinkokeli ezinempembelelo akuyomfuneko ukuba zibe zezona zinamava okanye zibe zintsha kwiqela, kodwa zinolwazi olwaneleyo lokuphembelela abanye ukuba balandele imigangatho nemigaqo yabo. Ukufunda yinkqubo yobomi bonke, yaye balambele ukufundiswa. Bahlala bekhangela amathuba okuphucula kunye nokwandisa iimbono zabo malunga nabo, abanye, kunye nehlabathi elibangqongileyo. Zonke izigqibo abazenzayo azilunganga; inkanuko ilele emva kwayo.
Iingcebiso ezi-7 zokuphucula iimpawu zobunkokeli
- Chonga amandla kunye nobuthathaka kwisitayile sakho sobunkokeli kunye nokusebenza kweqela lakho.
- Chitha ixesha unxibelelana nabasebenzi bakho kwaye uqonde imeko yabo
- Qokelela uphando kwaye ufunde kwiimpendulo
- Camngca ngokusilela kunye nempumelelo yakho kwaye ufunde kuyo
- Yenza imisebenzi yolwakhiwo lweqela rhoqo, sebenzisa iibhonasi kunye nenkuthazo ukuvuza abaqeshwa bakho abalungileyo nabaqhubela phambili
- Yenza uqeqesho lophuhliso lwabasebenzi bakho ukuze baphinde baphucule kwaye baphucule rhoqo
- Yenza ubunkokeli kunye noqeqesho lolawulo ukufumana iinkokeli ezinokubakho ukuze zikuxhase ngcono kulawulo lweqela
The Line Bottom
Ke, makhe sijonge ezi mpawu zobunkokeli zingentla! Ukuba yinkokeli esebenzayo akukho lula. Iimpawu ezininzi zinokusetyenziselwa ukuchaza iimpawu zobunkokeli ezilungileyo, kodwa ezi ntlawulo zingentla ziphakathi kwezona zidumileyo uninzi lweenkokeli ezinazo.
Iinzuzo okanye isohlwayo? Ngumbuzo ocela umngeni iinkokeli ezininzi ezizibuza wona xa zilawula ukujongana nabaphantsi kwazo. Ukuvuza abasebenzi bakho ngeebhonasi, inkuthazo, kunye nezipho, .... ayilombono imbi ukonyusa ukusebenza kweqela kunye nokuhlangana. AhaSlides ngeendidi ngeendidi imidlalo, uphando kunye neekhwizi inokunceda iinkokeli zibonise uxabiso kunye nenkathalo kubasebenzi bazo, zibonise izimvo kunye nokunxibelelana ngokufanelekileyo.
Ref: WeForum
Imibuzo ebuzwa qho
Zeziphi ezona mpawu zinamandla zobunkokeli?
Iimpawu zobunkokeli ozomeleleyo ziquka uluhlu lweempawu kunye nezakhono ezenza iinkokeli zikhuthaze kwaye zikhokele abanye ngokufanelekileyo. Ngelixa iinkokeli ezahlukeneyo zinokugqwesa kwiindawo ezahlukeneyo, ezinye zezona mpawu zinamandla zobunkokeli zibandakanya umbono, ukuxhotyiswa, imfezeko, uvelwano, unxibelelwano, ubukrelekrele beemvakalelo kunye nokwenza izigqibo.
Kutheni iimpawu zobunkokeli ezilungileyo zibalulekile?
Iimpawu zobunkokeli ezisebenzayo zinegalelo ekuphuculeni ukusebenza kweqela. Xa iinkokeli zineempawu ezinjengonxibelelwano olucacileyo, uvelwano, kunye nokuziphendulela, zenza indawo entle yokusebenza apho intsebenziswano, imveliso, kunye nokutsha kuchuma. Iimpawu zobunkokeli ezilungileyo zikhuthaza ukuthembana, unxibelelwano oluvulekileyo, kunye nengqiqo ekwabelwana ngayo yenjongo phakathi kwamalungu eqela, okukhokelela ekusebenzeni okuphuculweyo kunye neziphumo.
