Isikhokelo soThethathethwano oluneMithetho eyimpumelelo | Imizekelo ngo-2024 eneQhinga eliNgcono

Uthethathethwano alukho malunga nemifanekiso yamadabi anzima, okuphumelela-ukulahlekelwa, ukushiya elinye iqela liphumelele kwaye elinye liziva loyisiwe. Yindlela engcono ebizwa ngayo uthethathethwano olunomgaqo, apho ubulungisa nentsebenziswano ziphambili. 

Kwesi sithuba sebhlog, siza kukwazisa ngelizwe lothethathethwano olunemigaqo, sisolula ukuba kuthetha ukuthini, imigaqo emine esisiseko esiyikhokelayo, okuhle nokubi, kunye nemizekelo yayo. Ke, ukuba ukulungele ukulola izakhono zakho zothethathethwano kunye nokwakha ubudlelwane obuluqilima, qhubeka ufunda!

Isiqulatho 

• Yintoni uThethathethwano oluyimigaqo?
• Yeyiphi iMigaqo emine yoThethathethwano oluyiNqobo
• Izinto eziluncedo kunye nezingeloncedo zoThethathethwano oluPhambili
• Imizekelo yothethwano oluyimigaqo
• Ukuphonononga iSicwangciso soThethathethwano esiPhambili
• IItrakthi ezibalulekileyo
• FAQs

Iingcebiso zokuthethana ngcono

• Iintlobo zoThethathethwano
• Uthethathethwano lwekhontrakthi
• Uthethathethwano losasazo

Yintoni uThethathethwano oluyimigaqo?

Uthethathethwano olusisiseko, olukwabizwa ngokuba luthethwano olusekelwe kumdla, yindlela yokusebenzisana ekusombululeni iingxabano kunye nokwenza isivumelwano. Kunokuba igxininise ekuphumeleleni okanye ekuphulukaneni nayo, igxininisa ukulunga nokungenelwa macala omabini. 

Yaphuhliswa nguRoger Fisher kunye noWilliam Ury kwiProjekthi yoThethathethwano lweHarvard kwiminyaka yoo-1980. Bayichaza le ndlela kwincwadi yabo enempembelelo "Ukufika ku-Ewe: uthethathethwano ngeSivumelwano ngaphandle kokunikezela,” yaqala ukupapashwa ngowe-1981.

Uthethathethwano olunemigaqo lusebenza ngokukodwa kwiimeko apho amaqela afuna ukugcina ubudlelwane, afikelele kwizivumelwano ezihlala ixesha elide, kwaye aphephe ukuguquguquka okuchaseneyo okuhlala kunxulunyaniswa nothethathethwano lwemveli, olukhuphisanayo.

Yeyiphi iMigaqo eMine yoThethathethwano oluyiNqobo?

Nantsi imigaqo emi-4 yolu hlobo lothethathethwano:

1/ Yahlula abantu kwiNgxaki: 

Kuthethwano olunomgaqo, kugxilwe kulo mba ukhoyo, hayi ekuhlaseleni okanye ekubekeni ityala umntu ngamnye. Ikhuthaza unxibelelwano ngentlonipho nokuqonda imbono yeqela ngalinye.

2/ Gxila kuMdla, hayi izikhundla: 

Kunokuba babambelele kwiimfuno ezimiselweyo okanye izikhundla, abathethi-thethwano abanemigaqo baphonononga imidla kunye neemfuno zabo bonke abachaphazelekayo. Ngokuchonga eyona nto ibalulekileyo kwicala ngalinye, banokufumana izisombululo zoyilo ezanelisa wonke umntu.

3/ IiNdlela eziKhethekileyo zokuNgena kwiNzuzo efanayo: 

Uthethathethwano olusekelwe kwimigaqo lukhuthaza ukucinga ngezisombululo ezininzi ezinokubakho. Le ndlela ivelisa ukhetho oluninzi kunye namathuba ezivumelwano ezizuzisa onke amaqela abandakanyekayo.

4/ Gxininisa ekuSetyenzisweni kweeNjongo: 

Endaweni yokuxhomekeka kwimidlalo yamandla, efana nokuba ngubani onamandla okanye okhwazayo, uthethathethwano olunemigaqo lusebenzisa imigangatho enobulungisa nengathathi cala ukuvavanya izindululo kunye nokwenza izigqibo. Oku kuqinisekisa ukuba iziphumo zisekelwe kwingqiqo kunye nobulungisa.

Izinto eziluncedo kunye nezingeloncedo zoThethathethwano oluPhambili

Izinto eziluncedo kuThethathethwano oluPhambili:

• Ubulungisa kunye nokuziphatha: Ingxoxo enemigaqo igxininisa ubulungisa kunye nokuziphatha okusesikweni, ukukhuthaza ubulungisa kwinkqubo yothethathethwano.
• Gcina uBudlelwane: Inceda ukugcina okanye ukuphucula ubudlelwane phakathi kwamaqela ngokugxila kwintsebenziswano kunokhuphiswano.
• Uyilo lokuSombulula iNgxaki: Ngokuphonononga izinto ezinomdla kunye neenketho zokucinga, olu thethwano lukhuthaza izisombululo zoyilo ezinokuthi zixhamle onke amaqela.
• Yehlisa ungquzulwano: Ilungisa imiba esisiseko kunye nezinto ezinomdla, inciphisa ukubakho kokwandiswa kweengxabano.
• Izivumelwano Zexesha Elide: Uthethathethwano olunemigaqo ludla ngokukhokelela kwizivumelwano ezihlala ixesha elide kuba zisekelwe ekuqondeni nasekucingeni ngobulungisa.
• Yakha intembeko: Ukuthembana kukhuliswa ngonxibelelwano oluvulelekileyo kunye nokuzinikela kubulungisa, nto leyo enokukhokelela kuthethwano olunempumelelo ngakumbi.
• Phumelela-Phumelela: Ifuna izisombululo apho onke amaqela afumana okuthile, edala imvakalelo yokwaneliseka kuye wonke umntu obandakanyekayo.

Ububi boThethathethwano oluPhambili:

• Itya ixesha: Inkqubo inokuthatha ixesha, njengoko ibandakanya ukuphononongwa ngokucokisekileyo kwezinto ezinomdla kunye nezinto onokukhetha kuzo.
• Ayizifanelanga zonke iimeko: Kwiimeko ezikhuphisana kakhulu okanye ezichaseneyo, uthethathethwano olunomgaqo lusenokungasebenzi njengeendlela zokuqiniseka.
• Ifuna iNtsebenziswano: Impumelelo ixhomekeke ekuzimiseleni kwawo onke amaqela ukusebenzisana kunye nokubandakanyeka kwingxoxo eyakhayo.
• Ukungalingani kwamandla okunokwenzeka: Kwezinye iimeko, iqela elinye linamandla angakumbi, ngoko ke uthethathethwano olunomgaqo alunakulinganisa ibala lokudlala.
• Akusoloko Ukuphumelela-Ukuphumelela: Ngaphandle kwemizamo emihle, ukufikelela kwisiphumo sokuphumelela ngokwenene akunakuhlala kusenzeka, ngokuxhomekeke kwiimeko kunye namaqela abandakanyekayo.

Imizekelo yothethwano oluyimigaqo

Nantsi imizekelo embalwa elula yolu thethwano lusebenza:

1. INtsebenziswano yoShishino:

Oosomashishini ababini, uSarah noDavid, bafuna ukuqala ishishini kunye. Bobabini banemibono eyahlukileyo malunga negama kunye nelogo. Endaweni yokuxambulisana, basebenzisa uthethathethwano olunemigaqo. 

• Baxoxa ngezinto abanomdla kuzo, ezibandakanya ukuqondwa kophawu kunye nokuncamathela komntu. 
• Bagqiba ekubeni benze igama elikhethekileyo elidibanisa izinto ezivela kwiingcamango zabo zombini kunye noyilo lwelogo ebonisa imibono yabo yomibini. 
• Ngale ndlela, bafikelela kwimvumelwano eyanelisa amaqela omabini kwaye ibeka ithoni entle kubuhlakani babo.

2. Ukungavisisani emsebenzini:

Emsebenzini, abantu ababini abasebenza nabo, uEmily noMike, abavumelani ngendlela yokwahlulahlula imisebenzi ethile. Kunokuba baxambulisane, basebenzisa uthethathethwano olunomgaqo. 

• Bathetha ngezinto abazithandayo, njengomthwalo ofanelekileyo womsebenzi kunye nempumelelo yeprojekthi. 
• Bagqiba ekubeni babelane ngemisebenzi ngokusekwe kumandla kunye nezinto anomdla kuzo umntu ngamnye, beyila ulwahlulo lwabasebenzi olulungeleleneyo nolusebenzayo.
•  Le ndlela inciphisa uxinzelelo kwaye ikhokelela kubudlelwane obunemveliso ngakumbi.

Ukuphonononga iSicwangciso soThethathethwano esiPhambili

Nali iqhinga elenziwe lula onokuthi ulilandele ukusombulula iingxabano kunye nokufikelela kwizivumelwano kwiimeko ezahlukeneyo.

1/ Ukulungiselela:

• Qonda izinto ezinomdla: Phambi kokuba uqale uthethathethwano, ziphe ixesha lokuqonda izinto onomdla kuzo kunye nezinto ezinomdla kwelinye iqela. Yintoni eniyifuna ngokwenene nobabini kolu thethwano?
• Qokelela Ulwazi: Qokelela iinyani ezifanelekileyo kunye nedatha ukuxhasa isikhundla sakho. Ulwazi oluninzi onalo, kokukhona ityala lakho liya kuba namandla.
• Chaza i-BATNA: Misela eyona ndlela yakho ilungileyo kwiSivumelwano esiXhathiweyo (BATNA). Esi sisicwangciso sakho sogcino ukuba uthethathethwano aluphumeleli. Ukwazi i-BATNA yakho yomeleza isikhundla sakho.

2/ Imigaqo emine yoThethathethwano oluPhambili

Emva kolungiselelo, ungasebenzisa iMithetho emine yoThethathethwano oluPhambili ekhankanywe ngasentla:

• Yahlula Abantu kwiNgxaki
• Gxila Kumdla, Kungekhona Kwizikhundla
• Ukuvelisa iiNdlela zokuKhetha zeNzuzo yoMsebenzi
• Gxininisa ekuSetyenzisweni kweekhrayitheriya zeNjongo

3/ Unxibelelwano:

Omabini amaqela abelana ngeembono kunye nezinto anomdla kuzo, ebeka isiseko sothethathethwano.

• UkuMamela ngokuSebenzayo: Usenokuthi, “Ndikuva usithi ulixhalabele ixabiso. Ungandixelela ngakumbi malunga naloo nto?"
• Buza Imibuzo: Unokubuza, "Zeziphi ezona zinto zibalulekileyo kuwe kolu thethwano?"
• Ukuvakalisa izinto onomdla kuzo: Usenokuthi, “Ndinomdla wokwenza le projekthi yenziwe kwangexesha nangohlahlo-lwabiwo mali. Ndikwaxhalabile nangomgangatho womsebenzi.”

4/ Uthethwano:

• Yenza ixabiso: Zama ukwandisa ipayi ngokufumana iindlela zokwenza isivumelwano sibe luncedo kumacala omabini.
• Urhwebo: Kulungele ukwenza utshintsho kwimibandela engabalulekanga kangako ukuze ufumane inzuzo kwimibandela ebaluleke ngakumbi.
• Kuphephe Ukungqubana Okungeyomfuneko: Gcina inkqubo yothethathethwano ngoxolo kangangoko. Musa ukwenza uhlaselo lobuqu okanye izoyikiso.

5/ Isivumelwano:

• Bhala isiVumelwano: Bhala isivumelwano phantsi, uchaze yonke imimiselo nemiqathango.
• Hlaziya kwaye uqinisekise: Qinisekisa ukuba omabini amaqela ayayiqonda ngokupheleleyo kwaye ayavumelana nemigaqo ngaphambi kokuba agqibezele isivumelwano.

6/ Ukuphunyezwa kunye nolandelo:

• Yenza isiVumelwano: Omabini amaqela kufuneka azalisekise izibophelelo zawo njengoko kuvunyelwene. 
• Vavanya: Ukuphonononga isivumelwano ngamaxesha athile ukuqinisekisa ukuba sisahlangabezana neemfuno zamaqela omabini.

IItrakthi ezibalulekileyo

I-Principle Negotiation ikhuthaza ubulungisa kunye nentsebenziswano, iyenza ibe yindlela esebenzayo kwiimeko ezahlukeneyo. Ukuphucula inkqubo yakho yothethathethwano kunye nokunikezela ngezimvo zakho ngokufanelekileyo, cinga ukusebenzisa IAhaSlides. Wethu iimpawu interactive kwaye itemplates zizixhobo ezixabisekileyo zokuthethathethana nelinye iqela, ukukhuthaza ukuqonda, nokufikelela kwizivumelwano eziyinzuzo macala.

Imibuzo ebuzwa qho

Ref: Inkqubo yothethathethwano kwiSikolo soMthetho saseHarvard | Izifundiswa ezisebenzayo