Amabhizinisi nabaqalayo kufanele basebenzise isu lokuthuthuka eliqhubekayo ukuqinisekisa ukuthi imisebenzi yabo iyasebenza futhi iyasebenza. Ngakho-ke, Uma ungumholi noma u-opharetha webhizinisi futhi ufuna ukufunda ukuthi inqubo yokuthuthukisa njalo ingayisiza kanjani inhlangano yakho, uzothola izimpendulo kulesi sihloko. Ngakho, ziyini izibonelo zokuthuthuka okuqhubekayo?
Uhlolojikelele
| Ubani owasungula Izibonelo Zokuthuthukiswa Okuqhubekayo? | I-Masaaki-Imai |
| Yasungulwa nini i-Continuous Improvement Examples Concept? | 1989 |
| Kwavelaphi ukuthuthuka okuqhubekayo? | Japan |
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Yiziphi Izibonelo Zokuthuthukiswa Okuqhubekayo Kwebhizinisi?
Kuyini ukuthuthuka okuqhubekayo? Ukuthuthukiswa okuqhubekayo, inqubo yokuthuthukisa eqhubekayo iyinqubo eqhubekayo neqhubekayo yokwenza izinguquko zamabomu ezenzweni zebhizinisi zenkampani ukuthuthukisa ukuphathwa kwenqubo, ukuphathwa kwephrojekthi, kanye nokusebenza kwenkampani kukonke.
Ngokuvamile, imisebenzi yokuthuthukisa eqhubekayo ihlanganisa uchungechunge lwezinguquko ezincane ezinzile usuku nosuku. Iningi lemisebenzi yokuthuthukisa eqhubekayo igxile ekuthuthukisweni okukhulayo, okuphindaphindayo kunqubo yonke yebhizinisi. Ngokuhamba kwesikhathi, zonke lezi zinguquko ezincane zingaholela ekushintsheni okuphawulekayo.
Ngezinye izikhathi, nokho, ukuthuthukiswa okuqhubekayo kungathatha izinyathelo eziqinile zokuthuthukisa isimo samanje sebhizinisi, esisebenza ikakhulukazi ezenzakalweni ezinkulu njengokwethulwa komkhiqizo omusha.
4 Izimiso Zokuthuthuka Okuqhubekayo
Ukuze usebenzise inqubo yokuthuthukisa eqhubekayo, udinga ukusebenzisana nge-4 Principles Plan - Do - Check - Act noma eyaziwa ngokuthi umjikelezo we-PDCA noma umjikelezo Wokuqeda:
Pbona kuqala
Lesi yisigaba sokuqala nesibaluleke kakhulu kumjikelezo we-PDCA. Ukuhlela okunembayo nokuphelele kuzosiza ukuqondisa le misebenzi elandelayo. Ukuhlela kubandakanya ukuchaza izinjongo, amathuluzi, izinsiza, nezinyathelo ngaphambi kokungena emkhiqizweni othile. Ukuba nezimo zokuxhashazwa ngempumelelo kwezinsiza esikhathini eside kuzoba nomthelela ekwehliseni izindleko zokuphathwa kwekhwalithi nokwenza ngcono ukuncintisana.
DO
Sebenzisa uhlelo ngokohlelo olusungulwe futhi olubuyekeziwe esigabeni esedlule.
Uma usuhlonze isixazululo esingaba khona, sihlole ngokuphephile ngephrojekthi yokuhlola yezinga elincane. Izobonisa ukuthi izinguquko ezihlongozwayo zizofeza yini imiphumela oyifunayo - ngengozi encane yomphumela ongathandeki.
HLOLA
Uma idatha eqoqwe kusuka esigabeni 2 isitholakala, amabhizinisi kufanele ahlole njalo futhi ahlole ukusebenza kukonke kwenqubekelaphambili yokuthuthukisa. Lesi sigaba siyadingeka ngoba sivumela inkampani ukuthi ihlole isisombululo sayo futhi iguqule uhlelo.
Linganisa ukusebenza ngezinyathelo ezilandelayo:
- Gada, kala, hlaziya futhi uhlole ukwaneliseka kwamakhasimende kanye nedatha eqoqiwe
- Hlela ukuhlolwa kwangaphakathi
- Abaholi baphinde bahlole
UMTHETHO
Ngemva kokulinganisa izigaba ezingenhla, isinyathelo sokugcina siwukuthatha isinyathelo futhi ulungise lokho okudinga ukuthuthukiswa kanye nalokho okudingeka kususwe. Bese futhi uqhubeke nomjikelezo wokuthuthukisa okuqhubekayo.
Yiziphi ezine Izindlela Zokuthuthukisa Eziqhubekayo?
4 Izindlela Zokuthuthukisa Eziqhubekayo ezihlanganisa (1) Kaizen, (2) Indlela Yokuphatha I-Agile, (3) I-Sigma Eyisithupha kanye (4) Nokuthuthukiswa Okuqhubekayo kanye Nokusungula
Indlela ye-Kaizen
I-Kaizen, noma izinqubo ezithuthuka ngokushesha, ngokuvamile zibhekwa "njengesisekelo" sazo zonke izindlela zokukhiqiza ezithambile. Inqubo ye-Kaizen igxile ekuqedeni imfucuza, ukuthuthukisa ukukhiqiza, kanye nokuzuza ukuthuthuka okuqhubekayo ekusebenzeni okuhloswe yinhlangano nezinqubo.
Ukukhiqizwa kwe-Lean kwazalwa ngokusekelwe embonweni we-kaizen. Ithimba lisebenzisa amasu okuhlaziya, afana nokwenza imephu yokusakaza kwenani kanye “nezizathu ezi-5 zokuthi kungani” ezisebenza ukuze lenze ukuthuthukiswa okukhethiwe (ngokuvamile phakathi kwamahora angu-72 okuqala iphrojekthi ye-kaizen) futhi ngokuvamile ligxila ezixazululweni ezingabandakanyi izindleko ezinkulu.
I-Agile Management Methodology
I-Agile methodology iyindlela yokuphatha iphrojekthi ngokuyihlukanisa ngezigaba eziningana. Kuyinqubo yokuphatha iphrojekthi ebandakanya ukubambisana kanye nokwenza ngcono okuqhubekayo kuzo zonke izigaba.
Esikhundleni sendlela yendabuko yokuphatha iphrojekthi, intuthuko eqhubekayo iqala ngohlaka, ilethe okuthile ngesikhathi esifushane, kanye nezidingo zokubumba njengoba iphrojekthi iya phambili.
I-Agile ingenye yezindlela ezidume kakhulu zokuphatha amaphrojekthi ngenxa yokuguquguquka kwayo, ukuguquguquka kokushintsha, kanye nezinga eliphezulu lokufakwa kwamakhasimende.
Six Sigma
Six Sigma (6 Sigma, noma 6σ) is uhlelo lokuthuthukiswa kwenqubo yebhizinisi kanye nezindlela zokuphatha ikhwalithi ezithembele kwizibalo ukuze kutholwe amaphutha (amaphutha), ukucacisa izimbangela, nokuxazulula amaphutha ukuze kwandiswe ukunemba kwenqubo.
I-Sigma eyisithupha isebenzisa izindlela zezibalo ukuze ibale inani lamaphutha avela ngenqubo, bese ithola ukuthi ingalungiswa kanjani, ilisondeze ezingeni elithi "zero error" ngangokunokwenzeka.
Ukuthuthukiswa Okuqhubekayo kanye Nokusungula
Ukuthuthukiswa okuqhubekayo nokuqanjwa kabusha or I-CI&I wuhlelo osetshenziselwe ukushayela ukuthuthukiswa kwebhizinisi nokusungula izinto ezintsha. Inezinyathelo eziyisishiyagalombili ezisiza abaphathi bebhizinisi nabasebenzi ukuthi bagxile ekuthuthukiseni nasekusunguleni izinto ezintsha ngokuqhubekayo ezizoba nomthelela omkhulu ezinhlosweni zebhizinisi.
Amathiphu angu-6 Nokuthuthukiswa Okuqhubekayo Izibonelo
Ukuthuthukisa Amakhono Okusebenzelana
Ukuthuthukiswa okuqhubekayo kudinga inhlanganisela ephelele nevumelanayo yamalungu ebhizinisi. Ngakho-ke, ukuthuthukisa amakhono eqembu ngokusebenzisa imisebenzi yokwakhiwa kweqembu futhi izibopho zeqembu ibalulekile. Uma amalungu exhumana futhi axazulule izinkinga ndawonye kahle, inqubo yokuthuthukisa eqhubekayo izohamba kahle.
Isibonelo, Uma ithimba labelwe umsebenzi obalulekile, lizokwazi ukwaba imisebenzi njengokuthi ubani umcwaningi, usonkontileka, kanye nomethuli.
Ukuthuthukisa i-Brainstorming - Izibonelo Zokuthuthukisa Inqubo
Inqubo ewusizo eqhubekayo yokuthuthukisa ihlala ihlinzeka ngethuba lezikhathi zokubonisana, ezingasiza ithimba lakho libone izinkinga ngaphambi kokuba zivele.
Nasi isibonelo: Umqondisi wezentengiso uzocela abaphathi bezokuthengisa ukuthi babambe nyanga zonke izikhathi zokucabangisisa. Khona-ke abaphathi baba nezikhathi ezihlukene zokuxoxisana neqembu labo. Lolu hlelo luzosiza umnyango wezokuthengisa ukukhomba izindawo okufanele uthuthukiswe futhi ufeze izinhlelo ezisebenzayo.
Ithola Impendulo – Izibonelo Zokuthuthukiswa Kwenqubo
Ukwamukela impendulo kanye nokukhononda kuyingxenye engenakugwemeka yokuthuthukiswa okuqhubekayo endaweni yokusebenza. Vumela amakhasimende, abasebenzi, abaphathi, kanye namanye amaqembu ukuthi babuyekeze umsebenzi wethimba lakho. Le mpendulo izosiza ithimba lakho libone ukuthi amandla akho kanye nobuthakathaka bakho buyini nokuthi yini okudingeka ithuthukiswe noma yeqiwe. Ungasebenzisa amathuluzi afana Surveys futhi Polls ukuze uthole impendulo ngokushesha, nganoma yisiphi isikhathi, noma kuphi.
Isibonelo, Usebenzisa umlingisi oyedwa ukwenza izikhangiso zemikhiqizo eshadile, okwenza ikhasimende lizizwe lingenangqondo futhi licele ushintsho.
Ukuthuthukisa Ukubuyekezwa Kwekhwalithi – Ukusebenzisa Ukuthuthukiswa Okuqhubekayo
Ngokuqoqa impendulo, ithimba kufanele lihlale lilungele ukubuyekeza ikhwalithi yalo njengekhwalithi yokuphatha isikhathi, ikhwalithi yesisebenzi, ikhwalithi yomkhiqizo, kanye nekhwalithi yobuholi ukuze kuthuthukiswe njalo ukuxazulula izinkinga ezikhona. Lezi futhi amaqembu adlala kahle lokho kwenza njalo. Nasi isibonelo:
Inkampani ihlushwa ukuncipha kokukhiqiza ngenxa yesikhathi esiningi sokukhiqiza. Ngakho banquma ukwenza ucwaningo lwezinqubo zabo kanye nokusebenza ukuze baqonde ukuthi inkampani ilahlekelwa kuphi isikhathi. Ngemuva kwalokhu kuhlola, abaholi babe nokuqonda kangcono ukuthi kungani umkhiqizo uphansi. Ngenxa yalokho, bangase basebenzise amasu amasha noma imisebenzi yokwandisa isikhathi njengesisetshenziswa.
Ukuqeqeshwa Kwanyanga zonke - Inqubo Yokuthuthukisa Eqhubekayo
Kanye nokuthuthukisa amakhono okusebenzisana, amabhizinisi nezinhlangano kufanele zitshale imali kubantu bazo. Udinga ukuqeqesha amakhono amasha ochwepheshe nyanga zonke noma uthathe izifundo ezimfushane ukuze uvuselele ulwazi lwabo.
Isibonelo, Umbhali wokuqukethwe njalo ezinyangeni eziyisithupha ufunda amakhono amasha njengokufunda ukubhala imibhalo eminingi yama-movie, ukufunda ukwenza okuqukethwe okufushane ezisekelweni zakamuva ezifana ne-Tik Tok noma i-Instagram.
Phatha Izingozi Ezingenzeka Zephrojekthi – Ukuphathwa Kwentuthuko Eqhubekayo
Ukuthuthukiswa okuqhubekayo kokuphathwa kwephrojekthi kusho ukuthi umphathi wephrojekthi kufanele enze ukuhlolwa kokulawulwa kobungozi kuyo yonke impilo yephrojekthi. Ngokushesha lapho ubamba futhi ubhekane nezingozi zephrojekthi yakho, kungcono. Yenza isibuyekezo sakho maviki onke noma ngamaviki amabili ngokususelwe ekuqhubekeleni phambili kokulethwa kwethimba lakho. Uma usebenza kuphrojekthi enkulu ethatha izinyanga eziyisithupha, ungayenza njalo ngemva kwamasonto amabili. Iphrojekthi emfushane yamaviki ama-4 idinga ukuhlolwa okuvamile.
Isibonelo, buyekeza inkontileka nenqubekelaphambili yenkokhelo kazakwethu njalo.
Umugqa Ongezansi
Izindlela ozisebenzisayo ebhizinisini lakho zakha isiko lakho lomsebenzi. Izinkampani eziningi ziyazabalaza ukuthola isiqondiso esifanele ngokuqasha abantu abangcono, ukuthenga izinto zokwakha nemishini ngentengo ephansi, noma ngisho nokukhipha noma ukuthutha amabhizinisi abo emazweni. Kepha ekugcineni, indlela yokuthuthukisa eqhubekayo kuphela kanye nesiko lokukhula njalo kungasiza amabhizinisi ukuthi asungule inzuzo yokuncintisana.
Futhi ungalokothi ukhohlwe ukuthi ukwakha ibhizinisi ngokuthuthuka okuqhubekayo, ukugxila ekuthuthukisweni kweqembu kubaluleke kakhulu. Yiba umholi omuhle ngokudala isiko lapho isisebenzi ngasinye sizizwa sinamandla okubona ukungasebenzi futhi sinikeze izixazululo. Dala imiklomelo noma uthuthukise isistimu efinyelelekayo ukuze abasebenzi babelane ngempendulo ngokuqhubekayo.
Zama i- isethulo esibukhoma ukugqugquzela abasebenzi bakho ngaso leso sikhathi!
imibuzo ejwayelekile ukubuzwa
Yiziphi izigaba ezi-6 zebhizinisi?
Izigaba eziyisi-6 zebhizinisi: (1) ukuqaliswa; (2) ukuhlela; (3) ukuqala; (4) Inzuzo kanye Nokwandiswa; (5) Ukukala kanye Namasiko; kanye (6) nokuphuma kwebhizinisi.
Isiphi isinyathelo sokuphathwa kwenqubo yebhizinisi esivumela abaphathi ukuthi bakhe inqubo eqhubekayo yokuthuthukisa?
Isigaba 5: Ukukala kanye Namasiko.
Kuyini ukuthuthuka okuqhubekayo?
Ukuthuthukiswa okuqhubekayo kuyinqubo eqhubekayo yokuhlonza, ukuhlaziya, nokwenza ukuthuthukiswa kwesakhiwo samanje, ukuletha ukusebenza okungcono kumuntu ngamunye, amaqembu kanye nezinhlangano.
