Lesson 1: Why insurers are a target · 7 min
Before you begin · Placement, layering and integration · Covered products
Three pieces that work together
Learners prepare on their own, you answer questions live, and the surveys tell you what stuck. 2 fields to fill in with your own policy, contacts and locations; each one is highlighted inside the course.
What would you do?Sample: a customer pays a large single premium with several money orders and asks how the free-look period works and how quickly a refund would be paidAnswer the question normally, note the facts and refer it through the channelRefuse the payment and tell the customer you suspect money launderingInvestigate by calling the banks that issued the money orders
Live deckQuiz · 4 slidesContent · 1 slideWord cloud · 1 slideScale · 1 slide
Feedback surveyHow much do you agree with each statement? I can:How often do you see a payment or request that makes you pause?What do you most want to get from this course?Overall, how would you rate this course?
6 lessons, about 40 minutes
What learners can do at the end of each lesson. Minutes are an estimate.
Lesson 2: Our programme and your part · 7 min
What the programme must include · What you collect and pass on · Check your understanding
Lesson 3: Red flags · 9 min
At application · Payments · After the policy is issued · Red flag or not?
Lesson 4: Referring a concern · 7 min
Refer, do not investigate, do not tip off · Practise · Check your understanding
Lesson 5: Records and cash · 5 min
What to write down and where · Cash and cash equivalents
Lesson 6: Final assessment · 5 min
Final assessment · Course complete
Often taught together
Courses teams often run alongside this one.
Ethics & Compliance Training
Anti-money laundering & Bank Secrecy Act (opens in a new tab)
Ethics & Compliance Training
OFAC sanctions compliance (opens in a new tab)
Ethics & Compliance Training
Know your customer / customer identification program (opens in a new tab)
Also listed in
Ethics & Compliance Training US federal AhaSlides Financial services Insurance Regulated & licensed firms Legal, compliance & risk Sales teams Customer service & support
Common questions
Yes. The course, the live deck and all three surveys are free. Claiming the template into your AhaSlides account is free too.
Yes. The course is self-paced and online, and the live deck lets you add a live session in the room or online.
At onboarding or as continuing professional development, with a yearly refresher (best practice).
Life and annuity producers, new business, policy services, claims and surrender teams; run by AML officers, compliance or distribution training teams.
Record completion in your own LMS or record system, so you can show who finished the course and when.
Yes, everything. Change the wording, swap scenarios for ones from your workplace, add your logo, or remove parts that don't apply.
Your own details, each highlighted inside the course:
- Link to your live session deck
- Your referral channel
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