Lesson 1: Why relationships carry the work · 4 min
Before you begin · The stalled handover
Learners prepare on their own, you answer questions live, and the surveys tell you what stuck. 5 fields to fill in with your own policy, contacts and locations; each one is highlighted inside the course.
What learners can do at the end of each lesson. Minutes are an estimate.
Before you begin · The stalled handover
Relationship map · Small trust builders · Check
Clear asks · Spot the gap · Check
Describe, don't diagnose · Timing and place · What would you do?
Repair steps · Healthy boundaries · A grey area
Final assessment · Course complete