Business english core vocabulary for the working day
A ready-made course you customise for your organisation, with a live session deck and two surveys. You only add the 5 details that are specific to your organisation.
- Length
- 35 min
- Lessons
- 6 lessons
- Frequency
- At onboarding for non-native staff
- Last reviewed
- 21 Oct 2026
A team lead asks when the report will be ready
Try it: this is one of 14 interactive activities in the course.
What's included
Three pieces that work together
Copy once, get everything. Learners prepare on their own, you answer questions live, and the surveys tell you what stuck.
Self-paced course
Short lessons with real workplace scenarios, not walls of text.
- 6 lessons, about 35 minutes
- Sorting activity, flashcards, accordion, scenario and quizzes
Live session deck
An AhaSlides presentation to run after the course, in person or online.
- 10 slides
- Poll, quiz, word cloud, scale slides
- A closing slide for your contacts
Two surveys
Find out what landed, and whether people use it on the job.
- Post-course feedback, about 2 minutes
- 30-day check-in
- Anonymous by default
- Results feed your next refresher
Learning objectives
At the end of this course, learners can
Each objective and the lesson that covers it.
| ID | Objective | Source | Where it's covered |
|---|---|---|---|
| TO 209.0 | Achieve ≥ 80% on the final assessment | - | Whole course |
| SO 209.1 | Use common words for people, teams and jobs correctly | CEFR Companion Volume (2020), B1 to C1 professional descriptors [source: report anchor, unverified] | Whole course |
| SO 209.2 | Use words for projects, deadlines and budgets in a sentence | Business communication skill (none) | Whole course |
| SO 209.3 | Use words for customers, suppliers and markets | Business communication skill (none) | Whole course |
| SO 209.4 | Tell apart look-alike words and false friends used at work | Best practice | Whole course |
| SO 209.5 | Build a team glossary and keep using it + your info | Employer's glossary your company glossary link | Whole course |
Your part: what a template can't do for you
- Your workplace details: fill in the 5 highlighted fields so the course describes your own policies, contacts and locations.
- Records: record completion in your own LMS or record system.
Course outline
6 lessons, about 35 minutes
Minutes per lesson are an estimate, shared out by page count.
1A working day told in ten wrong words
3 pages
8 min
A working day told in ten wrong words
3 pages
2Words for people, teams and jobs
2 pages
5 min
Words for people, teams and jobs
2 pages
3Words for projects, deadlines and budgets
2 pages
5 min
Words for projects, deadlines and budgets
2 pages
4Words for customers, suppliers and markets
2 pages
5 min
Words for customers, suppliers and markets
2 pages
5Words that look alike: close calls and false friends at work
2 pages
5 min
Words that look alike: close calls and false friends at work
2 pages
6Building your own team glossary
3 pages
7 min
Building your own team glossary
3 pages
Live deck and surveys
10 slides to run live, two surveys to close the loop
Pink slides are interactive. Both surveys are anonymous; pink questions are written for this course.
Post-course feedback: 11 questions, about 2 min
- Overall rating 5 stars
- Relevant, realistic, right length, helpful activities agree/disagree grid
- What was most useful? multi-select
- Confidence before this course, and now 1-5 scale
- Which part is still unclear? multiple choice
- How confident are you now with work words? 1-5 scale
- Which word do you still avoid, and why? open text
- I feel able to ask a colleague what a work word means. 1-5 scale
- One thing we should change or add open text
- Would you recommend this course? NPS
30-day check-in
- Have you used what you learned since the course? multiple choice
- How confident are you today? Compare with day 1 1-5 scale
- Do you know where to find the team glossary? yes / no / not sure
- A moment where the training helped, or where you weren't sure open text
- Which topics should the next refresher focus on? ranking
Results show whether people use the training on the job, not just whether they finished it.
Make it yours
5 fields to fill in, and you're ready
Everything else is done. These are the details only your organisation knows; each one is highlighted inside the course.
- Ld contact
{{LD_CONTACT}} - Company glossary link
{{COMPANY_GLOSSARY_LINK}} - LMS or record system
{{LMS_OR_RECORD_SYSTEM}} - Survey 2 URL
{{SURVEY_2_URL}} - Course URL
{{COURSE_URL}}
FAQ
Common questions
Can I run business english core vocabulary for the working day training online?
Yes. The course is self-paced and online, and the live deck lets you add a live session in the room or online.
How often is this training needed?
At onboarding for non-native staff, as a four-week vocabulary sprint, and before a move into a client-facing role.
Who needs this training?
Non-native English speakers in office, sales, HR, marketing and operations roles (B1 to B2), with a variant for new international hires; run by L&D with HR and regional leads.
What records should I keep?
Record completion in your own LMS or record system, so you can show who finished the course and when.
Can I edit the content?
Yes, everything. Change the wording, swap scenarios for ones from your workplace, add your logo, or remove parts that don't apply.
Related templates
Often taught together
Everyday english for frontline and New international staff
Newly arrived or frontline employees · Core workplace English
Business idioms, phrasal verbs and workplace jargon
Non-native English speakers · Core workplace English
Ready to run it?
Open the live deck to see how the session runs alongside the course and both surveys.