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Free course template · Global

Polite, persuasive workplace conversations: Small talk, requests and respectful pushback

A ready-made course, live deck and two surveys for non-native english speakers. AhaSlides tracks progress, completion and scores for you. 35 minutes, 6 lessons. Last reviewed 21 October 2026; not legal advice.

By Leo

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Polite, persuasive workplace conversations: try 3 questions

Three questions from this course. Pick an answer, then see why.

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Three pieces that work together

Learners prepare on their own, you answer questions live, and the surveys tell you what stuck. 5 fields to fill in with your own policy, contacts and locations; each one is highlighted inside the course.

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The Polite, persuasive workplace conversations: Small talk, requests and respectful pushback course as a learner first sees it

Completion is tracked for you

Learners sign in to take the course, so every start, finish and score is recorded in AhaSlides. No spreadsheet to keep.

  • Who has finished

    See who has not started, who is in progress and who has completed the course.

  • Every score

    Each learner's answers to the quizzes and activities in the course.

  • What landed

    Survey results show what people took away, and the 30-day check-in shows whether they use it.

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6 lessons, about 35 minutes

What learners can do at the end of each lesson. Minutes are an estimate.

  • Lesson 1: One email, three tones: which one gets a yes? · 8 min

    Before you begin · Alder Hotels head office · Rate the tone

  • Lesson 2: Small talk that builds trust · 5 min

    Starters · Keep it going

  • Lesson 3: Asking for help and clarifying without losing face · 5 min

    Useful phrases · Choose the reply

  • Lesson 4: Disagreeing and saying no politely · 5 min

    Soften it · Try it

  • Lesson 5: Handling mistakes, misunderstandings and complaints · 5 min

    Three steps · Complaint

  • Lesson 6: Practice scenarios and a final assessment · 7 min

    Pairs practise · Next steps · Practice

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Often taught together

Courses teams often run alongside this one.

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Common questions

Yes. The course, the live deck and both surveys are free. Claiming the template into your AhaSlides account is free too.

Yes. The course is self-paced and online, and the live deck lets you add a live session in the room or online.

At onboarding for international teams, as a monthly conversation lab, and before a hybrid team starts working together.

Non-native English speakers who work with colleagues, clients or managers (B1 to C1), including remote and hybrid teams; run by L&D with HR and team leads.

Record completion in your own LMS or record system, so you can show who finished the course and when.

Yes, everything. Change the wording, swap scenarios for ones from your workplace, add your logo, or remove parts that don't apply.

Your own details, each highlighted inside the course:
  • Ld contact
  • Company style guide link
  • LMS or record system
  • Course URL
Then edit anything else you like: wording, scenarios, your logo.
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Ready to run it?

Free. Copy the course, live deck and both surveys into your AhaSlides account in one click.

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