Lesson 1: What can-do really means · 4 min
Before you begin · Two replies
Learners prepare on their own, you answer questions live, and the surveys tell you what stuck. 6 fields to fill in with your own policy, contacts and locations; each one is highlighted inside the course.
What learners can do at the end of each lesson. Minutes are an estimate.
Before you begin · Two replies
Sort the obstacle · Three questions · Check
Reframe the reply · Honest, not endless · Check
Bounce back · Ask for help well
A negative colleague · A third urgent task · An unrealistic goal
Final assessment · Course complete