Lesson 1: Your till, your responsibility · 6 min
Before you begin · The till routine from log-in to log-out · Check your understanding
Learners prepare on their own, you answer questions live, and the surveys tell you what stuck. 2 fields to fill in with your own policy, contacts and locations; each one is highlighted inside the course.
What learners can do at the end of each lesson. Minutes are an estimate.
Before you begin · The till routine from log-in to log-out · Check your understanding
Cash · Card and contactless basics · Refunds, voids and no-sales · Practise
Feel, look, tilt · If you think a note is fake · Practise
Common till scams · Practise · Check your understanding
Count, record, seal, drop · Over or short · Keys, safe drops and keeping cash safe
Final assessment · Course complete
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