Lesson 1: What value means · 4 min
Before you begin · The perfect report nobody used
Learners prepare on their own, you answer questions live, and the surveys tell you what stuck. 6 fields to fill in with your own policy, contacts and locations; each one is highlighted inside the course.
What learners can do at the end of each lesson. Minutes are an estimate.
Before you begin · The perfect report nobody used
Four discovery questions · Listen for the need · Check
Sort it · Link the two · Check
Update rhythm · Bad news · What would you do?
Review conversation · Grey area · Grey area
Final assessment · Course complete