Global

Delegation that works: Handing over tasks and outcomes

A ready-made course you customise for your organisation, with a live session deck and two surveys. You only add the 8 details that are specific to your organisation.

See the live deckSee the full outline
Try the coursePreview the survey
Length
35 min
Lessons
6 lessons
Frequency
In a new-manager programme
Last reviewed
21 Oct 2026
Briefing the task
What would you do?

You hand the monthly report to a team member

Try it: this is one of 19 interactive activities in the course.

What's included

Three pieces that work together

Copy once, get everything. Learners prepare on their own, you answer questions live, and the surveys tell you what stuck.

Self-paced course

Short lessons with real workplace scenarios, not walls of text.

  • 6 lessons, about 35 minutes
  • Scenario, process, sorting activity, tabs and quizzes

Live session deck

An AhaSlides presentation to run after the course, in person or online.

  • 10 slides
  • Quiz, poll, scale, word cloud slides
  • A closing slide for your contacts

Two surveys

Find out what landed, and whether people use it on the job.

  • Post-course feedback, about 2 minutes
  • 30-day check-in
  • Anonymous by default
  • Results feed your next refresher

Learning objectives

At the end of this course, learners can

Each objective and the lesson that covers it.

IDObjectiveSourceWhere it's covered
TO 257.0Achieve ≥ 80% on the final assessment-Whole course
SO 257.1Explain why managers hold on to work and what it costs the teamBest practiceWhole course
SO 257.2Choose what to delegate, to whom and at what level of freedomBest practiceWhole course
SO 257.3Brief a task so the outcome, limits and check-in points are clearBest practiceWhole course
SO 257.4Follow up without micromanaging and handle mistakesBest practiceWhole course
SO 257.5Build a plan to delegate three tasks over the next month + your infoBest practice; organisation's manager frameworkWhole course

Your part: what a template can't do for you

  • Your workplace details: fill in the 8 highlighted fields so the course describes your own policies, contacts and locations.
  • Records: record completion in your own LMS or record system.

Course outline

6 lessons, about 35 minutes

Minutes per lesson are an estimate, shared out by page count.

ContentInteractiveVideoYou customise
1

Why delegate?

3 pages

7 min
Before you beginNoteList
The late eveningTextImage
Why hold on?ChecklistKey factQuiz
2

What to delegate, and to whom

3 pages

6 min
Sort your tasksSorting activity
Match the personTabs
CheckFlashcardsMatching quiz
3

Briefing the task

3 pages

6 min
A clear briefProcess
Levels of freedomTabs
Try itScenarioQuiz
4

Grey areas: mistakes, urgency and accountability

3 pages

6 min
Accountable, not hands-onAccordion
What would you do?Scenario
CheckSorting activityMulti-select quiz
5

Following up without micromanaging

3 pages

6 min
Check-in rhythmProcess
Signs of micromanagingChecklistNoteYour info
Try itScenarioQuiz
6

Your delegation plan and the final assessment

2 pages

4 min
Next stepsProcessYour infoNoteYour info
PracticeQuizKey factNoteButtonYour info

Live deck and surveys

10 slides to run live, two surveys to close the loop

Pink slides are interactive. Both surveys are anonymous; pink questions are written for this course.

ContentTitle, agenda, "delegate to grow a team
PollWhy do you hold on to work?
ContentFour levels of freedom
QuizWhich task is best to delegate first? A recurring task with clear outcomes ✔ · A crisis · A secret · An untrained legal task
QuizA delegate makes a mistake. First step? (Help fix it and adjust the brief ✔)
ScaleHow comfortable are you letting go of control?
Word cloudA task you could hand over this week
ContentThe five-part brief
Open-ended / Q&AA task you will delegate and to whom
Content · customiseClosing {{HR_CONTACT}}, {{SURVEY_1_URL}}, {{SURVEY_2_URL}}, {{COURSE_URL}}
Post-course feedback: 11 questions, about 2 min
  1. Overall rating 5 stars
  2. Relevant, realistic, right length, helpful activities agree/disagree grid
  3. What was most useful? multi-select
  4. Confidence before this course, and now 1-5 scale
  5. Which level of freedom will you use most? multiple choice
  6. How confident are you following up without micromanaging? 1-5 scale
  7. Which course should come next? ranking
  8. I have enough freedom to do my work well. 1-5 scale
  9. One thing we should change or add open text
  10. Would you recommend this course? NPS
30-day check-in
  1. Have you used what you learned since the course? multiple choice
  2. How confident are you today? Compare with day 1 1-5 scale
  3. Do you know where to find the delegation brief template? yes / no / not sure
  4. A moment where the training helped, or where you weren't sure open text
  5. Which topics should the next refresher focus on? ranking

Results show whether people use the training on the job, not just whether they finished it.

Make it yours

8 fields to fill in, and you're ready

Everything else is done. These are the details only your organisation knows; each one is highlighted inside the course.

  • Who managers ask about people questions{{HR_CONTACT}}
  • Link to your manager competency or leadership framework{{MANAGER_FRAMEWORK_LINK}}
  • The confidential route for raising a conduct or safety concern{{SPEAK_UP_ROUTE}}
  • Link to the next course in your leadership path{{NEXT_COURSE_LINK}}
  • Where course completions are recorded{{LMS_OR_RECORD_SYSTEM}}
  • Link to the self-paced course{{COURSE_URL}}
Show all 8 fields
  • Link to the baseline survey{{SURVEY_1_URL}}
  • Link to the post-course and 30-day survey{{SURVEY_2_URL}}

FAQ

Common questions

Can I run delegation that works: Handing over tasks and outcomes training online?

Yes. The course is self-paced and online, and the live deck lets you add a live session in the room or online.

How often is this training needed?

In a new-manager programme, and when workload is a team-wide concern.

Who needs this training?

Managers and team leads who do too much themselves; run by L&D.

What records should I keep?

Record completion in your own LMS or record system, so you can show who finished the course and when.

Can I edit the content?

Yes, everything. Change the wording, swap scenarios for ones from your workplace, add your logo, or remove parts that don't apply.

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Last reviewed: 21 October 2026Templates are a starting point, not legal advice.

Ready to run it?

Open the live deck to see how the session runs alongside the course and both surveys.

See the live deck