Global

Dental and eye-care practice team essentials

A ready-made course you customise for your organisation, with a live session deck and two surveys. You only add the 15 details that are specific to your organisation.

See the live deckSee the full outline
Try the coursePreview the survey
Length
45 min
Lessons
6 lessons
Frequency
At induction to the practice
Last reviewed
21 Oct 2026
Course preview
Interactive course

Scenarios, sorting activities and quizzes with feedback on every answer.

What's included

Three pieces that work together

Copy once, get everything. Learners prepare on their own, you answer questions live, and the surveys tell you what stuck.

Self-paced course

Short lessons with real workplace scenarios, not walls of text.

  • 6 lessons, about 45 minutes
  • 2 video slots (you add the videos)
  • Flashcards, scenario, sorting activity, tabs and quizzes

Live session deck

An AhaSlides presentation to run after the course, in person or online.

  • 11 slides
  • Word cloud, poll, open-ended slides
  • A closing slide for your contacts

Two surveys

Find out what landed, and whether people use it on the job.

  • Post-course feedback, about 2 minutes
  • 30-day check-in
  • Anonymous by default
  • Results feed your next refresher

Learning objectives

At the end of this course, learners can

Each objective and the lesson that covers it.

IDObjectiveSourceWhere it's covered
TO 152.0Achieve ≥ 80% on the final assessment-Whole course
LO 152.1.1Put the instrument decontamination cycle in the right order and explain how to clean, inspect and store instruments + your infoHTM 01-05; CDC dental IPC summaryLesson 1: Decontamination and instrument reprocessing
LO 152.2.1Give consistent, evidence-based oral-health advice on toothbrushing, sugar, tobacco and alcoholDelivering Better Oral Health (2025)Lesson 2: Patient advice and oral-health promotion
LO 152.3.1Set up, run and close a clinic session safely, including water lines, surfaces and medical emergency readiness + your infoHTM 01-05; CDC; Resuscitation Council UKLesson 3: Clinic workflows for screening and surgery days
LO 152.4.1Recognise eye, ear, nose and mouth red flags and use the right urgency of referral + your infoNHS.uk; NICE NG98; NICE NG12Lesson 4: Eye and ENT red flags to refer
LO 152.5.1Explain what makes consent valid and keep clear, accurate, contemporaneous records + your infoGDC Standards for the Dental Team; GOC Standards of PracticeLesson 5: Consent and record keeping in practice

Your part: what a template can't do for you

  • Your workplace details: fill in the 15 highlighted fields so the course describes your own policies, contacts and locations.
  • Records: record completion in your own LMS or record system.

Course outline

6 lessons, about 45 minutes

Minutes per lesson are an estimate, shared out by page count.

ContentInteractiveVideoYou customise
1

Decontamination and instrument reprocessing

4 pages

10 min
Before you beginNoteYour infoYour infoList
Not every item carries the same riskTextSorting activityNoteQuiz
The decontamination cycleTextSorting activityNoteQuiz
Clean, inspect, storeFlashcardsTableNoteYour info
2

Patient advice and oral-health promotion

3 pages

8 min
Brushing advice by ageTextTabsQuiz
Sugar, tobacco and alcoholFlashcardsNoteYour info
Advice in practiceScenarioQuiz
3

Clinic workflows for screening and surgery days

3 pages

8 min
Opening the sessionStep-by-stepNoteYour infoQuiz
Between patients, and closing downAccordionScenario
Ready for a medical emergencyTextScenarioNoteYour infoQuiz
4

Eye and ENT red flags to refer

3 pages

7 min
Eye signs that cannot waitTextSorting activityQuiz
Chemical in the eyeStep-by-stepNoteYour info
Ear, nose and mouth red flagsTabsNoteYour infoQuiz
5

Consent and record keeping in practice

3 pages

7 min
What makes consent validTextAccordionNoteYour infoQuiz
Records that protect patientsFlashcardsNoteYour info
Consent and records in a busy practiceScenarioFlashcardsQuiz
6

Final assessment

2 pages

5 min
Final assessmentNoteQuiz
CompletionKey factListNoteYour infoButtonYour info

Live deck and surveys

11 slides to run live, two surveys to close the loop

Pink slides are interactive. Both surveys are anonymous; pink questions are written for this course.

Title + agenda (notesTemplate - check against current guidance and local policies; not clinical or legal advice; needs clinician sign-off. All cases are fictional.")
Word cloudOne word: what makes a practice feel safe to patients?
OrderingPut the decontamination cycle in order - clean and disinfect → inspect → wrap → sterilise → store [MED-22-V01] [MED-22-V07]
Content · customiseOur decontamination room, workflow and records {{DECONTAMINATION_PROCEDURES}} {{STERILISER_RECORDS}}
CategoriseCritical · semicritical · noncritical - surgical forceps, periodontal scaler (critical); mouth mirror, impression tray (semicritical); blood pressure cuff (noncritical) [MED-22-V14] [MED-22-V15] [MED-22-V16]
PollFictional case - a parent asks how much toothpaste to use for their 4-year-old. What do you say?" - A smear · A pea-sized amount with at least 1,000 ppm fluoride ✔ · A full brush length (discussion, then reveal) [MED-22-V22]
Content · customiseAsk, advise, act on tobacco, and our local stop smoking service {{STOP_SMOKING_SERVICE}} [MED-22-V25]
Categorise999 or A&E now · urgent same day · routine - sudden loss of sight, chemical in eye (now); new flashes and floaters (urgent); sticky red eyes (routine) [MED-22-V34] [MED-22-V36] [MED-22-V37]
True or falseOnce a patient signs a consent form, they cannot change their mind." - False ✔ [MED-22-V45]
Open-endedWhat gets in the way of finishing our session checks, and what would help?
ClosingClosing - {{SURVEY_URL}}, {{COURSE_URL}}, {{EDUCATOR_CONTACT}}
Post-course feedback: 11 questions, about 2 min
  1. Overall rating 5 stars
  2. Relevant, realistic, right length, helpful activities agree/disagree grid
  3. What was most useful? multi-select
  4. Confidence before this course, and now 1-5 scale
  5. How confident are you putting the decontamination cycle steps in the right order without checking? 1-5 scale
  6. When a patient mentions an eye or ear problem, do you know who to tell and how fast? multiple choice
  7. How often does our team give the same oral-health advice? multiple choice
  8. In our practice, I can stop a session or question a colleague about a safety step without fear of blame. 1-5 scale
  9. One thing we should change or add open text
  10. Would you recommend this course? NPS
30-day check-in
  1. Have you used what you learned since the course? multiple choice
  2. How confident are you today? Compare with day 1 1-5 scale
  3. Do you know where to find the practice decontamination procedures and referral contacts list? yes / no / not sure
  4. A moment where the training helped, or where you weren't sure open text
  5. Which topics should the next refresher focus on? ranking

Results show whether people use the training on the job, not just whether they finished it.

Make it yours

15 fields to fill in, and you're ready

Everything else is done. These are the details only your organisation knows; each one is highlighted inside the course.

  • Named lead for infection control and decontamination{{DECONTAMINATION_LEAD}}
  • Written decontamination and manual cleaning procedures, room layout{{DECONTAMINATION_PROCEDURES}}
  • Steriliser and washer-disinfector daily tests, logs and validation records{{STERILISER_RECORDS}}
  • Local stop smoking service and patient leaflets{{STOP_SMOKING_SERVICE}}
  • Session opening and closing checklist, screening-day and surgery-day workflow{{SESSION_CHECKLIST}}
  • Location of the AED, oxygen and emergency drugs, kit checks and drill schedule{{MEDICAL_EMERGENCY_ARRANGEMENTS}}
Show all 15 fields
  • Eyewash station location and COSHH sheets for products used{{EYEWASH_AND_COSHH}}
  • Referral routes and contacts for eye casualty, ENT and suspected cancer, and the practice's urgency grading{{EYE_ENT_REFERRAL_PATHWAYS}}
  • Consent forms, and policy for children and adults who may lack capacity{{CONSENT_POLICY}}
  • Patient record system and retention periods{{RECORDS_SYSTEM_AND_RETENTION}}
  • Practice manager, lead dental nurse or clinical lead{{EDUCATOR_CONTACT}}
  • LMS or record system{{LMS_OR_RECORD_SYSTEM}}
  • Survey URL{{SURVEY_URL}}
  • Live session URL{{LIVE_SESSION_URL}}
  • Course URL{{COURSE_URL}}

FAQ

Common questions

Can I run dental and eye-care practice team essentials training online?

Yes. The course is self-paced and online, and the live deck lets you add a live session in the room or online.

How often is this training needed?

At induction to the practice, then refreshed at the interval your practice policy sets (organisation policy).

Who needs this training?

Dental nurses, dental hygienists and therapists, practice receptionists and managers, optical assistants and dispensing staff, and ENT clinic support staff.

What records should I keep?

Record completion in your own LMS or record system, so you can show who finished the course and when.

Can I edit the content?

Yes, everything. Change the wording, swap scenarios for ones from your workplace, add your logo, or remove parts that don't apply.

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Last reviewed: 21 October 2026Templates are a starting point, not legal advice.

Ready to run it?

Open the live deck to see how the session runs alongside the course and both surveys.

See the live deck