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Free course template · Global

Digital communication: Choosing the right channel

A ready-made course, live deck and two surveys for hybrid and remote staff. AhaSlides tracks progress, completion and scores for you. 30 minutes, 6 lessons. Last reviewed 29 October 2026; not legal advice.

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Digital communication: Choosing the right channel: try 3 questions

Three questions from this course. Pick an answer, then see why.

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Three pieces that work together

Learners prepare on their own, you answer questions live, and the surveys tell you what stuck. 8 fields to fill in with your own policy, contacts and locations; each one is highlighted inside the course.

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Completion is tracked for you

Learners sign in to take the course, so every start, finish and score is recorded in AhaSlides. No spreadsheet to keep.

  • Who has finished

    See who has not started, who is in progress and who has completed the course.

  • Every score

    Each learner's answers to the quizzes and activities in the course.

  • What landed

    Survey results show what people took away, and the 30-day check-in shows whether they use it.

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6 lessons, about 30 minutes

What learners can do at the end of each lesson. Minutes are an estimate.

  • Lesson 1: The message that went to the wrong channel · 6 min

    Before you begin · At Northwind Group, Amara posts "Can we talk about the Friday launch?" in a busy group chat. Four people reply, two miss it, and Dev reads it as bad news. The real question was one line long · What would you say?

  • Lesson 2: Channels, strengths and limits · 5 min

    Which are digital channels? · The channel map · Check

  • Lesson 3: Spot it: the wrong channel · 5 min

    Sort the messages · Why it matters · Check

  • Lesson 4: What would you do? Pick channel and tone · 5 min

    The quiet colleague · The tense email · Rewrite it

  • Lesson 5: Speak up: urgency and response-time norms · 5 min

    Say what you need · Urgent or not? · Check

  • Lesson 6: Your next steps · 4 min

    Apply it on the job · Practice

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Often taught together

Courses teams often run alongside this one.

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Common questions

Yes. The course, the live deck and both surveys are free. Claiming the template into your AhaSlides account is free too.

Yes. The course is self-paced and online, and the live deck lets you add a live session in the room or online.

At onboarding, when moving to hybrid or remote work, and after a chat or email overload complaint.

Hybrid and remote staff who use chat, email, calls and video.

Record completion in your own LMS or record system, so you can show who finished the course and when.

Yes, everything. Change the wording, swap scenarios for ones from your workplace, add your logo, or remove parts that don't apply.

Your own details, each highlighted inside the course:
  • Channel guide link
  • Response time rules
  • Reporting route
  • Help contact
  • LMS or record system
  • Course URL
Then edit anything else you like: wording, scenarios, your logo.
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Ready to run it?

Free. Copy the course, live deck and both surveys into your AhaSlides account in one click.

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