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Free course template · Global

Disability etiquette & respectful language

A ready-made course, live deck and two surveys for all employees. AhaSlides tracks progress, completion and scores for you. 25 minutes, 5 lessons, 10-question final check. Last reviewed 28 October 2026; not legal advice.

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Free. No credit card. Edit everything.

Course outline at a glance

  • Explain why "ask the person" beats any single rule
  • Quiz
  • Video

  • Use person-first or identity-first language as the person prefers, and avoid outdated or pitying terms
  • Accordion
  • Flashcards
  • Quiz

  • Apply etiquette basics: offer help, then wait; speak to the person; respect mobility aids, service animals and personal space
  • Tabs
  • Sorting activity
  • Multi-select quiz

  • Communicate respectfully with people who are deaf, blind, have speech differences or use AAC
  • Matching quiz
  • Fill in the blank
  • Scenario
  • Process

Final check: 10 questions, 80% to pass

Try some questions from the course

Question 1 of 3

What should the waiter have done?

 

Priya can answer for herself. Speaking to the person, not to someone beside them, is the heart of good etiquette.

Lesson 1, Why it matters, teaches this. See the outline

Question 2 of 3

Which is the better phrase?

 

"Uses a wheelchair" describes what the person does. A wheelchair gives freedom of movement, so "confined" and "bound" misdescribe it.

Lesson 2, The rules, teaches this. See the outline

Question 3 of 3

What is the best way to find out how someone prefers to be described?

 

People know best how they want to be described.

The final check covers this. See the outline

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Learners earn a certificate

Your organisation

Certificate of completion

This certifies that

Alex Morgan

has completed

Disability etiquette & respectful language

Completed on12 October 2026
Sample certificate with a placeholder learner name.

Style 1 of 6: Slate mono

Everyone who finishes gets a certificate with their name, the course title and the completion date. Add your own logo, colours and signer.

Three pieces that work together

Learners prepare on their own, you answer questions live, and the surveys tell you what stuck. 6 fields to fill in with your own policy, contacts and locations; each one is highlighted inside the course.

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Completion is tracked for you

Learners sign in to take the course, so every start, finish and score is recorded in AhaSlides. No spreadsheet to keep.

  • Who has finished

    See who has not started, who is in progress and who has completed the course.

  • Every score

    Each learner's result on the 10-question final check, against the 80% pass mark.

  • What landed

    Survey results show what people took away, and the 30-day check-in shows whether they use it.

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5 lessons, about 25 minutes

What learners can do at the end of each lesson. Minutes are an estimate.

  • Lesson 1: Why it matters · 5 min

    Explain why "ask the person" beats any single rule.

  • Lesson 2: The rules · 5 min

    Use person-first or identity-first language as the person prefers, and avoid outdated or pitying terms.

  • Lesson 3: Etiquette basics · 5 min

    Apply etiquette basics: offer help, then wait; speak to the person; respect mobility aids, service animals and personal space.

  • Lesson 4: Practice and recovery · 5 min

    Communicate respectfully with people who are deaf, blind, have speech differences or use AAC.

  • Lesson 5: Final assessment · 5 min

    10 questions, 80% to pass. The result is saved to the learner's record.

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Often taught together

Courses teams often run alongside this one.

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Common questions

Yes. The course, the live deck and both surveys are free. Claiming the template into your AhaSlides account is free too.

Yes. The course is self-paced and online, and the live deck lets you add a live session in the room or online.

At hire (best practice).

All employees.

Record completion in your own LMS or record system, so you can show who finished the course and when.

Yes, everything. Change the wording, swap scenarios for ones from your workplace, add your logo, or remove parts that don't apply.

Your own details, each highlighted inside the course:
  • Style guide link
  • Reporting channel
  • Employee resource group if any
  • LMS or record system
Then edit anything else you like: wording, scenarios, your logo.
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Ready to run it?

Free. Copy the course, live deck and both surveys into your AhaSlides account in one click.

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