Lesson 1: Why this matters · 6 min
Explain that disability is common, varied and often not visible.
Learners prepare on their own, you answer questions live, and the surveys tell you what stuck. 9 fields to fill in with your own policy, contacts and locations; each one is highlighted inside the course.
What learners can do at the end of each lesson. Minutes are an estimate.
Explain that disability is common, varied and often not visible.
Define disability under the ADA (actual, record of, regarded as) and who Title I covers.
Recognise disability discrimination and harassment at work.
Respond respectfully as a colleague (etiquette basics; details in course #28).
Know how to ask for an accommodation or report a concern , and that retaliation is unlawful.
Practice
12 questions, 80% to pass. The result is saved to the learner's record.