Electric vehicle selling confidence session

A ready-made course you customise for your organisation, with a live session deck and a survey. You only add the 6 details that are specific to your organisation.

Length
45 min
Lessons
3 lessons
Frequency
Product session
Last reviewed
22 Oct 2026
Use the right source
What would you do?

A customer asks how the car performs in winter

Try it: this is one of 10 interactive activities in the course.

What's included

Three pieces that work together

Copy once, get everything. Learners prepare on their own, you answer questions live, and the survey tells you what stuck.

Self-paced course

Short lessons with real workplace scenarios, not walls of text.

  • 3 lessons, about 45 minutes
  • Accordion, sorting activity, scenario, flashcards and quizzes
  • 8-question final check, 80% to pass

Live session deck

An AhaSlides presentation to run after the course, in person or online.

  • 10 slides
  • Poll, quiz, word cloud, open-ended slides
  • A closing slide for your contacts

A feedback survey

Find out what landed and what to change next time.

  • Feedback survey: 6 questions
  • Questions written for this session
  • Results feed your next session

Learning objectives

At the end of this course, learners can

Each objective and the lesson that covers it.

IDObjectiveSourceWhere it's covered
TO 426.0Complete the course and its final checkBest practiceWhole course
SO 426.1Name the common worries customers raise about an electric vehicleBest practiceWhole course
SO 426.2Start from how the customer drives, then explain range, charging and running costsBest practiceWhole course
SO 426.3Say where each figure comes fromBest practiceWhole course
SO 426.4Say when you are not sure and find outBest practiceWhole course

Your part: what a template can't do for you

  • Your workplace details: fill in the 6 highlighted fields so the course describes your own policies, contacts and locations.
  • Records: record completion in your own LMS or record system.

Course outline

3 lessons, about 45 minutes

Minutes per lesson are an estimate, shared out by page count.

ContentInteractiveVideoYou customise
1

What customers worry about

3 pages

15 min
Before you beginNoteTextList
The four worriesTextAccordionImageButtonYour info
Answer in their termsTextQuiz
2

Use the right source

3 pages

15 min
Where figures come fromTextSorting activityNoteYour infoYour info
ScenarioScenario
IncentivesTextAccordionQuizYour info
3

When you do not know

3 pages

15 min
Say so and find outTextFlashcards
Final checkQuizMulti-select quiz
You have finishedKey factAccordionButton

Live deck and survey

10 slides to run live, a survey to close the loop

Pink slides are interactive. Every survey question is listed below.

ContentSell EVs with confidence
Word cloudWhat worries customers about an EV?
PollHow confident are you explaining charging?
ContentAnswer in their terms
QuizWhere should a range or charging figure come from?
PollA customer asks about winter range. What do you say?
Open-endedQuestions you still cannot answer
QuizA customer asks about an incentive. Best answer?
Q&AAsk the trainer anything
Closing · customiseThanks for joining
Feedback survey: 6 questions
  1. How useful was the session? 5 stars
  2. Which activity helped most? multiple choice
  3. Before today, how confident were you about explaining electric vehicles to a customer? 1-5 scale
  4. Now, how confident are you about explaining electric vehicles to a customer? 1-5 scale
  5. What EV question do you still struggle with? open text
  6. How likely are you to recommend this session to another team? NPS

Make it yours

6 fields to fill in, and you're ready

Everything else is done. These are the details only your organisation knows; each one is highlighted inside the course.

  • Incentive information source{{INCENTIVE_INFORMATION_SOURCE}}
  • Ev models and specs{{EV_MODELS_AND_SPECS}}
  • Charging information{{CHARGING_INFORMATION}}
  • Survey 1 URL{{SURVEY_1_URL}}
  • Course URL{{COURSE_URL}}
  • Dealership name{{DEALERSHIP_NAME}}

FAQ

Common questions

Can I run electric vehicle selling confidence session training online?

Yes. The course is self-paced and online, and the live deck lets you add a live session in the room or online.

How often is this training needed?

Product session (live, 45 min).

Who needs this training?

Sales managers helping the team talk about electric and hybrid vehicles.

What records should I keep?

Record completion in your own LMS or record system, so you can show who finished the course and when.

Can I edit the content?

Yes, everything. Change the wording, swap scenarios for ones from your workplace, add your logo, or remove parts that don't apply.

Ready to run it?

Open the live deck to see how the session runs alongside the course and the survey.