Lesson 1: How an event runs · 6 min
Before you begin · From booking to breakdown · Read the event order
Three pieces that work together
Learners prepare on their own, you answer questions live, and the surveys tell you what stuck. 2 fields to fill in with your own policy, contacts and locations; each one is highlighted inside the course.
What would you do?Twenty minutes before the start, the client asks for ten more chairs. The only free space is in front of a fire exitExplain the exit must stay clear and ask the event lead to find another solutionPut the chairs in front of the exit, it is only for an hourStack the chairs against the exit door
Live deckQuiz · 4 slidesContent · 1 slideWord cloud · 1 slideScale · 1 slide
Feedback surveyHow much do you agree with each statement? I can:How often do you work at events or banquets?What do you most want to get from this course?Overall, how would you rate this course?
6 lessons, about 35 minutes
What learners can do at the end of each lesson. Minutes are an estimate.
Lesson 2: Set-up · 6 min
Room layouts · Moving furniture and keeping routes clear · Practise
Lesson 3: Service · 9 min
Plated service in sync · Special diets and allergens · Buffets · Check your understanding
Lesson 4: Drinks at events · 4 min
Bars, toasts and drinks packages · Practise
Lesson 5: Problems and handover · 6 min
When things change · Breakdown and lost property · Check your understanding
Lesson 6: Final assessment · 4 min
Final assessment · Course complete
Often taught together
Courses teams often run alongside this one.
Workplace Safety Training
California workplace violence prevention (SB 553) (opens in a new tab)
Workplace Safety Training
New York retail worker safety act - Workplace violence prevention (opens in a new tab)
Workplace Safety Training
California injury & illness prevention program (IIPP) awareness (opens in a new tab)
Also listed in
Workplace Safety Training Global AhaSlides Retail, hospitality & consumer services Hospitality, restaurants & food service Frontline & deskless workforces Operations Customer service & support Frontline & customer-facing staff
Common questions
Yes. The course, the live deck and all three surveys are free. Claiming the template into your AhaSlides account is free too.
Yes. The course is self-paced and online, and the live deck lets you add a live session in the room or online.
At onboarding or as continuing professional development, with a yearly refresher (best practice).
Banquet servers, event porters, captains and supervisors, casual and agency event staff; run by banqueting and event managers or training teams.
Record completion in your own LMS or record system, so you can show who finished the course and when.
Yes, everything. Change the wording, swap scenarios for ones from your workplace, add your logo, or remove parts that don't apply.
Your own details, each highlighted inside the course:
- Link to your live session deck
- Your function sheet template
Comments from trainers
No comments yet. Tell other trainers how the course went.
Your comment
Comments are public. We remove spam and personal details.