Lesson 1: Your role · 6 min
Explain why fair reviews depend on clear criteria and evidence gathered all year.
Learners prepare on their own, you answer questions live, and the surveys tell you what stuck. 9 fields to fill in with your own policy, contacts and locations; each one is highlighted inside the course.
What learners can do at the end of each lesson. Minutes are an estimate.
Explain why fair reviews depend on clear criteria and evidence gathered all year.
Rate against written, job-related criteria.
Recognise and correct four common rating errors: recency, halo/horns, central tendency, similarity.
Write review comments that are specific, behaviour-based and free of style or personality labels.
Prepare for calibration and the review conversation, and document the outcome.
12 questions, 80% to pass. The result is saved to the learner's record.