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Free course template · Global

Feedback and difficult conversations for managers

A ready-made course, live deck and two surveys for managers and team leads. AhaSlides tracks progress, completion and scores for you. 45 minutes, 6 lessons. Last reviewed 21 October 2026; not legal advice.

By Dave Bui

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Feedback and difficult conversations for managers: try 3 questions

Three questions from this course. Pick an answer, then see why.

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Three pieces that work together

Learners prepare on their own, you answer questions live, and the surveys tell you what stuck. 8 fields to fill in with your own policy, contacts and locations; each one is highlighted inside the course.

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The Feedback and difficult conversations for managers course as a learner first sees it

Completion is tracked for you

Learners sign in to take the course, so every start, finish and score is recorded in AhaSlides. No spreadsheet to keep.

  • Who has finished

    See who has not started, who is in progress and who has completed the course.

  • Every score

    Each learner's answers to the quizzes and activities in the course.

  • What landed

    Survey results show what people took away, and the 30-day check-in shows whether they use it.

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6 lessons, about 45 minutes

What learners can do at the end of each lesson. Minutes are an estimate.

  • Lesson 1: Why we avoid feedback · 8 min

    Before you begin · The postponed talk · What gets in the way?

  • Lesson 2: Feedback that lands · 8 min

    Situation, behaviour, impact · Facts, not labels · Check

  • Lesson 3: Preparing a difficult conversation · 8 min

    Before you speak · Opening lines · Try it

  • Lesson 4: Grey areas: emotions, defensiveness and when to escalate · 8 min

    Strong reactions · What would you do? · Check

  • Lesson 5: One-to-ones that work · 8 min

    Rhythm · Keep notes · Try it

  • Lesson 6: Your practice plan and the final assessment · 5 min

    Next steps · Practice

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Often taught together

Courses teams often run alongside this one.

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Common questions

Yes. The course, the live deck and both surveys are free. Claiming the template into your AhaSlides account is free too.

Yes. The course is self-paced and online, and the live deck lets you add a live session in the room or online.

In a manager programme, and before the appraisal cycle.

Managers and team leads who give feedback, run one-to-ones or handle tension in the team; run by L&D with HR.

Record completion in your own LMS or record system, so you can show who finished the course and when.

Yes, everything. Change the wording, swap scenarios for ones from your workplace, add your logo, or remove parts that don't apply.

Your own details, each highlighted inside the course:
  • Who managers ask about people questions
  • Link to your people policies
  • The confidential route for raising a conduct or safety concern
  • Link to the next course in your leadership path
  • Where course completions are recorded
  • Link to the self-paced course
Then edit anything else you like: wording, scenarios, your logo.
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Ready to run it?

Free. Copy the course, live deck and both surveys into your AhaSlides account in one click.

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