Everyday english for frontline and New international staff
A ready-made course you customise for your organisation, with a live session deck and two surveys. You only add the 5 details that are specific to your organisation.
- Length
- 30 min
- Lessons
- 6 lessons
- Frequency
- In the first week for new frontline and international staff
- Last reviewed
- 21 Oct 2026
You see water on the floor
Try it: this is one of 13 interactive activities in the course.
What's included
Three pieces that work together
Copy once, get everything. Learners prepare on their own, you answer questions live, and the surveys tell you what stuck.
Self-paced course
Short lessons with real workplace scenarios, not walls of text.
- 6 lessons, about 30 minutes
- Sorting activity, process, flashcards, accordion and quizzes
Live session deck
An AhaSlides presentation to run after the course, in person or online.
- 10 slides
- Poll, quiz, word cloud, scale slides
- A closing slide for your contacts
Two surveys
Find out what landed, and whether people use it on the job.
- Post-course feedback, about 2 minutes
- 30-day check-in
- Anonymous by default
- Results feed your next refresher
Learning objectives
At the end of this course, learners can
Each objective and the lesson that covers it.
| ID | Objective | Source | Where it's covered |
|---|---|---|---|
| TO 215.0 | Achieve ≥ 80% on the final assessment | - | Whole course |
| SO 215.1 | Understand time, days and a shift schedule | CEFR A1 to A2 [source: report anchor, unverified] | Whole course |
| SO 215.2 | Understand money, prices and payslip words + your info | CEFR A1 to A2 [source: report anchor, unverified] | Whole course |
| SO 215.3 | Follow directions and place words on site | CEFR A1 to A2 [source: report anchor, unverified] | Whole course |
| SO 215.4 | Ask for help in simple English | Safety communication: training in a language workers understand (OSHA policy statement, 2010) [source: report anchor, unverified] | Whole course |
| SO 215.5 | Report a problem or hazard in simple English | Employer's site rules your ld contact | Whole course |
Your part: what a template can't do for you
- Your workplace details: fill in the 5 highlighted fields so the course describes your own policies, contacts and locations.
- Records: record completion in your own LMS or record system.
Course outline
6 lessons, about 30 minutes
Minutes per lesson are an estimate, shared out by page count.
1A first shift told in simple English
3 pages
7 min
A first shift told in simple English
3 pages
2Time, days and schedules
2 pages
4 min
Time, days and schedules
2 pages
3Money, prices and payslip words
2 pages
4 min
Money, prices and payslip words
2 pages
4Directions, places and transport on site
2 pages
4 min
Directions, places and transport on site
2 pages
5Asking for help and reporting a problem
2 pages
4 min
Asking for help and reporting a problem
2 pages
6Final assessment and phrase card
3 pages
7 min
Final assessment and phrase card
3 pages
Live deck and surveys
10 slides to run live, two surveys to close the loop
Pink slides are interactive. Both surveys are anonymous; pink questions are written for this course.
Post-course feedback: 11 questions, about 2 min
- Overall rating 5 stars
- Relevant, realistic, right length, helpful activities agree/disagree grid
- What was most useful? multi-select
- Confidence before this course, and now 1-5 scale
- Which part is still unclear? multiple choice
- How confident are you now asking for help? 1-5 scale
- Which phrase do you use most? open text
- I feel I can ask for help at work in English. 1-5 scale
- One thing we should change or add open text
- Would you recommend this course? NPS
30-day check-in
- Have you used what you learned since the course? multiple choice
- How confident are you today? Compare with day 1 1-5 scale
- Do you know where to find the phrase card? yes / no / not sure
- A moment where the training helped, or where you weren't sure open text
- Which topics should the next refresher focus on? ranking
Results show whether people use the training on the job, not just whether they finished it.
Make it yours
5 fields to fill in, and you're ready
Everything else is done. These are the details only your organisation knows; each one is highlighted inside the course.
- Ld contact
{{LD_CONTACT}} - Company glossary link
{{COMPANY_GLOSSARY_LINK}} - LMS or record system
{{LMS_OR_RECORD_SYSTEM}} - Survey 2 URL
{{SURVEY_2_URL}} - Course URL
{{COURSE_URL}}
FAQ
Common questions
Can I run everyday english for frontline and New international staff training online?
Yes. The course is self-paced and online, and the live deck lets you add a live session in the room or online.
How often is this training needed?
In the first week for new frontline and international staff, and as a refresher after a month on site.
Who needs this training?
Newly arrived or frontline employees with beginner English (A1 to A2), such as shift, warehouse, care and facilities staff; run by L&D with HR onboarding and site managers.
What records should I keep?
Record completion in your own LMS or record system, so you can show who finished the course and when.
Can I edit the content?
Yes, everything. Change the wording, swap scenarios for ones from your workplace, add your logo, or remove parts that don't apply.
Related templates
Often taught together
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Non-native English speakers · Core workplace English
Business idioms, phrasal verbs and workplace jargon
Non-native English speakers · Core workplace English
Ready to run it?
Open the live deck to see how the session runs alongside the course and both surveys.