Global

Growth mindset, confidence and learning from setbacks

A ready-made course you customise for your organisation, with a live session deck and two surveys. You only add the 8 details that are specific to your organisation.

See the live deckSee the full outline
Try the coursePreview the survey
Length
35 min
Lessons
6 lessons
Frequency
On a leadership or new-manager programme
Last reviewed
21 Oct 2026
Grey areas: grit, impostor feelings and when to stop
What would you do?

A manager, Rahul, tells an understaffed team to "show some grit" while deadlines stack

Try it: this is one of 17 interactive activities in the course.

What's included

Three pieces that work together

Copy once, get everything. Learners prepare on their own, you answer questions live, and the surveys tell you what stuck.

Self-paced course

Short lessons with real workplace scenarios, not walls of text.

  • 6 lessons, about 35 minutes
  • Sorting activity, process, scenario, tabs and quizzes

Live session deck

An AhaSlides presentation to run after the course, in person or online.

  • 10 slides
  • Poll, quiz, open-ended, scale slides
  • A closing slide for your contacts

Two surveys

Find out what landed, and whether people use it on the job.

  • Post-course feedback, about 2 minutes
  • 30-day check-in
  • Anonymous by default
  • Results feed your next refresher

Learning objectives

At the end of this course, learners can

Each objective and the lesson that covers it.

IDObjectiveSourceWhere it's covered
TO 175.0Achieve ≥ 80% on the final assessment-Whole course
SO 175.1Explain fixed and growth mindset as ways of thinking about ability, and say what the research does and does not showGrowth mindset research [unverified] (see verification list)Whole course
SO 175.2Reframe a setback or piece of feedback into a question and a next stepBest practiceWhole course
SO 175.3Describe persistence (often called grit) and when stepping back is the sensible choiceGrit research [unverified]; best practiceWhole course
SO 175.4Notice unhelpful self-talk and impostor feelings, try one reframe, and know where to find support + your infoBest practice; the organisation's wellbeing supportWhole course
SO 175.5Say no or ask for help clearly and politely, and make one personal growth commitmentAssertive communication, best practiceWhole course

Your part: what a template can't do for you

  • Your workplace details: fill in the 8 highlighted fields so the course describes your own policies, contacts and locations.
  • Records: record completion in your own LMS or record system.

Course outline

6 lessons, about 35 minutes

Minutes per lesson are an estimate, shared out by page count.

ContentInteractiveVideoYou customise
1

Why one setback feels so loud

3 pages

7 min
Before you beginNoteList
The lost pitchTextImage
What would you say?ChecklistKey factQuiz
2

Fixed and growth mindset: what the research does and does not show

3 pages

7 min
Two ways of seeing abilityTabsNote
What we can saySorting activity
TermsFlashcardsMatching quiz
3

Reframing failure and feedback: a simple process

3 pages

7 min
Four stepsProcessYour info
Reframe itSorting activity
CheckChecklistMulti-select quiz
4

Grey areas: grit, impostor feelings and when to stop

3 pages

6 min
Persistence versus overloadScenario
The voice that says "you will be found out"ScenarioYour info
Stick or step back?Sorting activityMatching quiz
5

Saying no, asking for help and making a commitment

2 pages

4 min
Say it clearlyProcessNote
Your commitmentScenarioChecklistQuiz
6

Final assessment and completion

2 pages

4 min
Your next stepsProcessNote
PracticeQuizKey factNoteButtonYour info

Live deck and surveys

10 slides to run live, two surveys to close the loop

Pink slides are interactive. Both surveys are anonymous; pink questions are written for this course.

ContentTitle, agenda, "this is not a label for anyone, and not a test
PollWhich thought do you hear most after a setback?
ContentFixed and growth ways of seeing ability, and what the research does and does not show
QuizWhat can be said about growth mindset research? It guarantees success · Researchers still debate how large the effects are ✔ · It is proven to raise pay · It shows mindset is a personality type
ContentThe four-step reframe (pause, check, ask, act)
Open-endedReframe this: 'I will never be good at presenting'
Content · customiseCustomise: wellbeing support {{WELLBEING_SUPPORT_CONTACT}}, who to ask {{HELP_CONTACT}}
ScaleHow confident are you asking for help when you are stuck?
ContentOne growth commitment: one skill, one reframe, one person to ask
Content · customiseClosing {{HELP_CONTACT}}, {{SURVEY_2_URL}}, {{COURSE_URL}}
Post-course feedback: 11 questions, about 2 min
  1. Overall rating 5 stars
  2. Relevant, realistic, right length, helpful activities agree/disagree grid
  3. What was most useful? multi-select
  4. Confidence before this course, and now 1-5 scale
  5. Which part is still unclear? multiple choice
  6. I can ask for help when I am stuck. 1-5 scale
  7. Which course should come next? ranking
  8. I feel safe admitting a mistake in my team. 1-5 scale
  9. One thing we should change or add open text
  10. Would you recommend this course? NPS
30-day check-in
  1. Have you used what you learned since the course? multiple choice
  2. How confident are you today? Compare with day 1 1-5 scale
  3. Do you know where to find where to find support at work ({{WELLBEING_SUPPORT_CONTACT}})? yes / no / not sure
  4. A moment where the training helped, or where you weren't sure open text
  5. Which topics should the next refresher focus on? ranking

Results show whether people use the training on the job, not just whether they finished it.

Make it yours

8 fields to fill in, and you're ready

Everything else is done. These are the details only your organisation knows; each one is highlighted inside the course.

  • Who or what offers wellbeing support, such as an employee assistance programme or an HR contact{{WELLBEING_SUPPORT_CONTACT}}
  • Help contact{{HELP_CONTACT}}
  • Next course link{{NEXT_COURSE_LINK}}
  • LMS or record system{{LMS_OR_RECORD_SYSTEM}}
  • Survey 1 URL{{SURVEY_1_URL}}
  • Survey 2 URL{{SURVEY_2_URL}}
Show all 8 fields
  • Course URL{{COURSE_URL}}
  • Live session URL{{LIVE_SESSION_URL}}

FAQ

Common questions

Can I run growth mindset, confidence and learning from setbacks training online?

Yes. The course is self-paced and online, and the live deck lets you add a live session in the room or online.

How often is this training needed?

On a leadership or new-manager programme, after a reorganisation or a hard project, and as part of an annual development cycle.

Who needs this training?

All staff, leadership programme participants and new managers; run by L&D with culture or change leads.

What records should I keep?

Record completion in your own LMS or record system, so you can show who finished the course and when.

Can I edit the content?

Yes, everything. Change the wording, swap scenarios for ones from your workplace, add your logo, or remove parts that don't apply.

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Last reviewed: 21 October 2026Templates are a starting point, not legal advice.

Ready to run it?

Open the live deck to see how the session runs alongside the course and both surveys.

See the live deck