Medical and healthcare english
A ready-made course you customise for your organisation, with a live session deck and two surveys. You only add the 4 details that are specific to your organisation.
- Length
- 40 min
- Lessons
- 6 lessons
- Frequency
- At onboarding for international clinical and care staff
- Last reviewed
- 21 Oct 2026
A patient asks what a test is for
Try it: this is one of 15 interactive activities in the course.
What's included
Three pieces that work together
Copy once, get everything. Learners prepare on their own, you answer questions live, and the surveys tell you what stuck.
Self-paced course
Short lessons with real workplace scenarios, not walls of text.
- 6 lessons, about 40 minutes
- Sorting activity, scenario, process, tabs and quizzes
Live session deck
An AhaSlides presentation to run after the course, in person or online.
- 10 slides
- Poll, quiz, word cloud, scale slides
- A closing slide for your contacts
Two surveys
Find out what landed, and whether people use it on the job.
- Post-course feedback, about 2 minutes
- 30-day check-in
- Anonymous by default
- Results feed your next refresher
Learning objectives
At the end of this course, learners can
Each objective and the lesson that covers it.
| ID | Objective | Source | Where it's covered |
|---|---|---|---|
| TO 217.0 | Achieve ≥ 80% on the final assessment | - | Whole course |
| SO 217.1 | Use body, symptom and pain words + your info | CEFR B1 to C1 [source: report anchor, unverified] | Whole course |
| SO 217.2 | Ask history questions that work | Best practice; clinician review required | Whole course |
| SO 217.3 | Explain a test or medicine in plain words | Best practice; clinician review required | Whole course |
| SO 217.4 | Use handover and escalation phrases | Best practice; employer's protocol | Whole course |
| SO 217.5 | Know when to ask a colleague or interpreter + your info | Employer's policy your ld contact | Whole course |
Your part: what a template can't do for you
- Your workplace details: fill in the 4 highlighted fields so the course describes your own policies, contacts and locations.
- Records: record completion in your own LMS or record system.
Course outline
6 lessons, about 40 minutes
Minutes per lesson are an estimate, shared out by page count.
1A mix-up in a patient handover
3 pages
10 min
A mix-up in a patient handover
3 pages
2Body, symptoms and pain words
2 pages
6 min
Body, symptoms and pain words
2 pages
3Taking a history: questions that work
2 pages
6 min
Taking a history: questions that work
2 pages
4Explaining a test or medicine in plain words
2 pages
6 min
Explaining a test or medicine in plain words
2 pages
5Handover and escalation phrases
2 pages
6 min
Handover and escalation phrases
2 pages
6Final assessment on clinical English and next steps
2 pages
6 min
Final assessment on clinical English and next steps
2 pages
Live deck and surveys
10 slides to run live, two surveys to close the loop
Pink slides are interactive. Both surveys are anonymous; pink questions are written for this course.
Post-course feedback: 11 questions, about 2 min
- Overall rating 5 stars
- Relevant, realistic, right length, helpful activities agree/disagree grid
- What was most useful? multi-select
- Confidence before this course, and now 1-5 scale
- Which part is still unclear? multiple choice
- How confident are you handing over a patient? 1-5 scale
- Which phrase do you still find hard? open text
- I feel able to ask for clarification from a colleague about a patient. 1-5 scale
- One thing we should change or add open text
- Would you recommend this course? NPS
30-day check-in
- Have you used what you learned since the course? multiple choice
- How confident are you today? Compare with day 1 1-5 scale
- Do you know where to find the phrase list? yes / no / not sure
- A moment where the training helped, or where you weren't sure open text
- Which topics should the next refresher focus on? ranking
Results show whether people use the training on the job, not just whether they finished it.
Make it yours
4 fields to fill in, and you're ready
Everything else is done. These are the details only your organisation knows; each one is highlighted inside the course.
- Ld contact
{{LD_CONTACT}} - LMS or record system
{{LMS_OR_RECORD_SYSTEM}} - Survey 2 URL
{{SURVEY_2_URL}} - Course URL
{{COURSE_URL}}
FAQ
Common questions
Can I run medical and healthcare english training online?
Yes. The course is self-paced and online, and the live deck lets you add a live session in the room or online.
How often is this training needed?
At onboarding for international clinical and care staff, before placements, and as a quarterly refresher.
Who needs this training?
Nurses, doctors, care staff and administrators working in English or with English-speaking patients (B1 to C1); run by clinical education leads with HR.
What records should I keep?
Record completion in your own LMS or record system, so you can show who finished the course and when.
Can I edit the content?
Yes, everything. Change the wording, swap scenarios for ones from your workplace, add your logo, or remove parts that don't apply.
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Ready to run it?
Open the live deck to see how the session runs alongside the course and both surveys.