Lesson 1: Why the first and last hour matter · 4 min
Before you begin · Risks at opening and closing
Learners prepare on their own, you answer questions live, and the surveys tell you what stuck. 2 fields to fill in with your own policy, contacts and locations; each one is highlighted inside the course.
What learners can do at the end of each lesson. Minutes are an estimate.
Before you begin · Risks at opening and closing
Before you unlock · Inside · Practise · Check your understanding
The last-customer sweep · Cash and safe · Locking up and leaving together · Practise
Who holds what · Alarm responses and call-outs · Lost or stolen key
Check-in calls and who to tell · If you are threatened
Final assessment · Course complete
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