Lesson 1: Why it matters · 5 min
Explain that mental health affects everyone and that a colleague's kindness helps.
Learners prepare on their own, you answer questions live, and the surveys tell you what stuck. 11 fields to fill in with your own policy, contacts and locations; each one is highlighted inside the course.
What learners can do at the end of each lesson. Minutes are an estimate.
Explain that mental health affects everyone and that a colleague's kindness helps.
Notice possible signs that a colleague is struggling, without diagnosing.
Have a supportive check-in: notice, ask, listen, point to support, follow up.
Respond when someone may be at immediate risk, and know where your part ends.
Set kind boundaries and look after yourself when you support others.
Signpost: EAP, crisis lines and your own support, so you never have to be the counselor.
12 questions, 80% to pass. The result is saved to the learner's record.