Mental health first response: Risk conversations, substance use and naloxone
A ready-made course you customise for your organisation, with a live session deck and two surveys. You only add the 19 details that are specific to your organisation.
- Length
- 45 min
- Lessons
- 6 lessons
- Frequency
- At induction + annual update
- Last reviewed
- 21 Oct 2026
Fictional case. Ade, a healthcare assistant on a medical ward, is helping Mr Okafor wash. He says quietly, 'There's not much point carrying on now.'
Try it: this is one of 23 interactive activities in the course.
What's included
Three pieces that work together
Copy once, get everything. Learners prepare on their own, you answer questions live, and the surveys tell you what stuck.
Self-paced course
Short lessons with real workplace scenarios, not walls of text.
- 6 lessons, about 45 minutes
- Flashcards, scenario, step-by-step, sorting activity and quizzes
Live session deck
An AhaSlides presentation to run after the course, in person or online.
- 11 slides
- Word cloud, poll slides
- A closing slide for your contacts
Two surveys
Find out what landed, and whether people use it on the job.
- Post-course feedback, about 2 minutes
- 30-day check-in
- Anonymous by default
- Results feed your next refresher
Learning objectives
At the end of this course, learners can
Each objective and the lesson that covers it.
| ID | Objective | Source | Where it's covered |
|---|---|---|---|
| TO 154.0 | Achieve ≥ 80% on the final assessment | - | Whole course |
| LO 154.1.1 | Recognise common signs of depression, anxiety, psychosis and delirium | WHO fact sheets 2026; NICE CG103 | Lesson 1: Recognising common mental health presentations |
| LO 154.2.1 | Ask directly and compassionately about suicide and self-harm, find out what matters now, and refer + your info | NICE NG225; WHO 2014 | Lesson 2: Suicide and self-harm risk conversations |
| LO 154.3.1 | Treat sudden behaviour change as possibly physical and get help, using your local de-escalation policy + your info | NICE CG103; organisation policy | Lesson 3: Sudden behaviour change: think physical first |
| LO 154.4.1 | Recognise opioid overdose and respond, including giving naloxone where available + your info | WHO opioid overdose fact sheet; UK HMR 2012 reg 238; CDC | Lesson 4: Substance use and naloxone |
| LO 154.5.1 | Use non-stigmatising language and signpost to the right help + your info | NIDA Words Matter; NICE NG225; helplines | Lesson 5: Stigma and signposting |
Your part: what a template can't do for you
- Your workplace details: fill in the 19 highlighted fields so the course describes your own policies, contacts and locations.
- Records: record completion in your own LMS or record system.
Course outline
6 lessons, about 45 minutes
Minutes per lesson are an estimate, shared out by page count.
1Recognising common mental health presentations
3 pages
8 min
Recognising common mental health presentations
3 pages
2Suicide and self-harm risk conversations
4 pages
11 min
Suicide and self-harm risk conversations
4 pages
3Sudden behaviour change: think physical first
2 pages
5 min
Sudden behaviour change: think physical first
2 pages
4Substance use and naloxone
3 pages
8 min
Substance use and naloxone
3 pages
5Stigma and signposting
3 pages
8 min
Stigma and signposting
3 pages
6Final assessment
2 pages
5 min
Final assessment
2 pages
Live deck and surveys
11 slides to run live, two surveys to close the loop
Pink slides are interactive. Both surveys are anonymous; pink questions are written for this course.
Post-course feedback: 11 questions, about 2 min
- Overall rating 5 stars
- Relevant, realistic, right length, helpful activities agree/disagree grid
- What was most useful? multi-select
- Confidence before this course, and now 1-5 scale
- How confident are you talking with someone about suicidal thoughts? 1-5 scale
- How confident are you that you could recognise and respond to an opioid overdose? 1-5 scale
- Which statement is closest to your view? multiple choice
- In my team, people who use drugs or self-harm are spoken about with respect. 1-5 scale
- One thing we should change or add open text
- Would you recommend this course? NPS
30-day check-in
- Have you used what you learned since the course? multiple choice
- How confident are you today? Compare with day 1 1-5 scale
- Do you know where to find our mental health referral route and where the naloxone kits are? yes / no / not sure
- A moment where the training helped, or where you weren't sure open text
- Which topics should the next refresher focus on? ranking
Results show whether people use the training on the job, not just whether they finished it.
Make it yours
19 fields to fill in, and you're ready
Everything else is done. These are the details only your organisation knows; each one is highlighted inside the course.
- Employee assistance or staff psychological support
{{STAFF_WELLBEING_SUPPORT}} - Liaison psychiatry, crisis team or mental health referral pathway, with numbers
{{MENTAL_HEALTH_REFERRAL_ROUTE}} - Confidentiality, consent and information sharing when someone is at risk
{{INFORMATION_SHARING_POLICY}} - Your de-escalation and violence-prevention policy
{{DEESCALATION_POLICY}} - Observations and checks for sudden behaviour change
{{PHYSICAL_CHECKS_PROTOCOL}} - Internal emergency team number and national emergency number
{{EMERGENCY_NUMBER}}
Show all 19 fields
- Which naloxone product you hold, who may give it and how
{{NALOXONE_PROTOCOL}} - Where kits are kept
{{NALOXONE_KIT_LOCATIONS}} - Local rules for handing out take-home kits
{{LOCAL_NALOXONE_SUPPLY_RULES}} - Basic life support procedure
{{BLS_PROTOCOL}} - Crisis and support numbers for your area
{{LOCAL_CRISIS_LINE}} - Crisis and support numbers for your area
{{LOCAL_HELPLINES}} - Debrief after difficult events
{{SUPERVISION_OR_DEBRIEF_ROUTE}} - Incident reporting system
{{INCIDENT_REPORTING_SYSTEM}} - LMS or record system
{{LMS_OR_RECORD_SYSTEM}} - Survey URL
{{SURVEY_URL}} - Live session URL
{{LIVE_SESSION_URL}} - Course URL
{{COURSE_URL}} - Educator contact
{{EDUCATOR_CONTACT}}
FAQ
Common questions
Can I run mental health first response: Risk conversations, substance use and naloxone training online?
Yes. The course is self-paced and online, and the live deck lets you add a live session in the room or online.
How often is this training needed?
At induction + annual update (organisation policy).
Who needs this training?
Front-line clinical staff, healthcare assistants, care workers, emergency department, ambulance and community teams who are not mental health specialists.
What records should I keep?
Record completion in your own LMS or record system, so you can show who finished the course and when.
Can I edit the content?
Yes, everything. Change the wording, swap scenarios for ones from your workplace, add your logo, or remove parts that don't apply.
Related templates
Often taught together
Stroke, falls, delirium and dementia care
Ward and care-home staff · Older people, mental health and end of life
Pain, opioid safety and end-of-life care
Registered nurses · Older people, mental health and end of life
Ready to run it?
Open the live deck to see how the session runs alongside the course and both surveys.