Mental performance for teams: Pressure, resets and confidence in high-stakes work

A ready-made course you customise for your organisation, with a live session deck and two surveys. You only add the 9 details that are specific to your organisation.

See the live deck See the full outline

Try the course Preview the survey

Length: 30 min
Lessons: 6 lessons
Frequency: Before a busy season or peak period
Last reviewed: 21 Oct 2026

Grey areas: pressure, confidence and the team

What would you do?

A team member says "I trust my gut" and skips a safety check at the end of a long shift

Try it: this is one of 19 interactive activities in the course.

What's included

Three pieces that work together

Copy once, get everything. Learners prepare on their own, you answer questions live, and the surveys tell you what stuck.

Self-paced course

Short lessons with real workplace scenarios, not walls of text.

6 lessons, about 30 minutes
Process, scenario, sorting activity, tabs and quizzes

Live session deck

An AhaSlides presentation to run after the course, in person or online.

10 slides
Quiz, poll, word cloud, scale slides
A closing slide for your contacts

Two surveys

Find out what landed, and whether people use it on the job.

Post-course feedback, about 2 minutes
30-day check-in
Anonymous by default
Results feed your next refresher

Learning objectives

At the end of this course, learners can

Each objective and the lesson that covers it.

ID	Objective	Source	Where it's covered
TO 234.0	Achieve ≥ 80% on the final assessment	-	Whole course
SO 234.1	Explain how pressure can help and hinder, and name early signs in yourself and your team without labelling anyone	Best practice	Whole course
SO 234.2	Use a short reset routine after a mistake so the next action gets full attention	Best practice in performance coaching	Whole course
SO 234.3	Separate trusting a well-prepared instinct from acting on impulse	Best practice	Whole course
SO 234.4	Build a preparation plan for a busy period that includes recovery, support and boundaries	Best practice	Whole course
SO 234.5	Run a blame-free review after the peak, and know when to signpost to confidential help + your info	Organisation's wellbeing offer	Whole course

Your part: what a template can't do for you

Your workplace details: fill in the 9 highlighted fields so the course describes your own policies, contacts and locations.
Records: record completion in your own LMS or record system.

Course outline

6 lessons, about 30 minutes

Minutes per lesson are an estimate, shared out by page count.

ContentInteractiveVideoYou customise

The mistake in the middle of the peak

3 pages

6 min

Before you beginNoteList

The warehouse at peakTextImage

What would you say?ChecklistKey factQuiz

Pressure and the signs it leaves

3 pages

5 min

What pressure doesTabsNote

Sort the signalSorting activity

CheckFlashcardsMatching quiz

A reset routine and a way to decide

3 pages

5 min

The resetProcessChecklist

Trusting your instinctTimelineNote

CheckQuizMulti-select quiz

Grey areas: pressure, confidence and the team

3 pages

5 min

Confident or careless?Scenario

Pressure from the topScenarioYour info

Sort and checkSorting activityMatching quiz

Prepare, review and ask for help

3 pages

5 min

Preparing for a busy periodProcessList

Post-peak reviewProcessNoteYour infoYour infoYour info

Try itScenarioQuiz

Your team plan and next step

2 pages

4 min

Your next stepsProcessYour infoYour info

PracticeQuizKey factNoteButtonYour info

Live deck and surveys

10 slides to run live, two surveys to close the loop

Pink slides are interactive. Both surveys are anonymous; pink questions are written for this course.

Content · customiseTitle, agenda, "general education, not medical advice; nobody has to share anything about their health" ( {{EAP_OR_SUPPORT_SERVICE}} in the footer)

PollPoll (unscored, anonymous, opt-in): "How does pressure usually feel for you?

QuizAfter a mistake you… A: Reset and take the next action ✔ · B: Hide it · C: Replay it for an hour

ContentThe reset routine in five steps (pause, name it, cue, next action, carry on)

Word cloudOne word to bring you back to the task

Content · customiseCustomise: our wellbeing offer and contacts" with {{WELLBEING_CONTACT}}, {{EAP_OR_SUPPORT_SERVICE}}, {{CONCERN_ROUTE}}

QuizA team member skips the final check "on instinct". The lead… A: Respects the instinct and asks for the check anyway ✔ · B: Says nothing · C: Shames them

ScaleHow confident are you resetting after a mistake?

Open-ended / Q&AOne thing that helps your team in a busy week

Content · customiseClosing {{WELLBEING_CONTACT}}, {{SURVEY_2_URL}}, {{COURSE_URL}}

Post-course feedback: 11 questions, about 2 min

Overall rating 5 stars
Relevant, realistic, right length, helpful activities agree/disagree grid
What was most useful? multi-select
Confidence before this course, and now 1-5 scale
Which part is still unclear? multiple choice
I know where to get help if pressure becomes too much. 1-5 scale
Which topics should the refresher focus on? ranking
I feel safe admitting a mistake at work. 1-5 scale
One thing we should change or add open text
Would you recommend this course? NPS

30-day check-in

Have you used what you learned since the course? multiple choice
How confident are you today? Compare with day 1 1-5 scale
Do you know where to find the support service and the wellbeing contact? yes / no / not sure
A moment where the training helped, or where you weren't sure open text
Which topics should the next refresher focus on? ranking

Results show whether people use the training on the job, not just whether they finished it.

Make it yours

9 fields to fill in, and you're ready

Everything else is done. These are the details only your organisation knows; each one is highlighted inside the course.

Wellbeing contact{{WELLBEING_CONTACT}}
EAP or support service{{EAP_OR_SUPPORT_SERVICE}}
Occupational health contact{{OCCUPATIONAL_HEALTH_CONTACT}}
Concern route{{CONCERN_ROUTE}}
Next course link{{NEXT_COURSE_LINK}}
LMS or record system{{LMS_OR_RECORD_SYSTEM}}

Show all 9 fields

Survey 1 URL{{SURVEY_1_URL}}
Survey 2 URL{{SURVEY_2_URL}}
Course URL{{COURSE_URL}}

FAQ

Common questions

Can I run mental performance for teams: Pressure, resets and confidence in high-stakes work training online?

Yes. The course is self-paced and online, and the live deck lets you add a live session in the room or online.

How often is this training needed?

Before a busy season or peak period, mid-season as a reset, and after the peak as a reflection.

Who needs this training?

Teams working under pressure (an operations shift, a ward team, a sales team in a busy season) and the coaches or team leads who support them, including sports coaches and academy staff as professional development; run by wellbeing, L&D or a team's lead coach.

What records should I keep?

Record completion in your own LMS or record system, so you can show who finished the course and when.

Can I edit the content?

Yes, everything. Change the wording, swap scenarios for ones from your workplace, add your logo, or remove parts that don't apply.

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Last reviewed: 21 October 2026Templates are a starting point, not legal advice.

Ready to run it?

Open the live deck to see how the session runs alongside the course and both surveys.

See the live deck