Lesson 1: The mistake in the middle of the peak · 6 min
Before you begin · The warehouse at peak · What would you say?
Learners prepare on their own, you answer questions live, and the surveys tell you what stuck. 9 fields to fill in with your own policy, contacts and locations; each one is highlighted inside the course.



What learners can do at the end of each lesson. Minutes are an estimate.
Before you begin · The warehouse at peak · What would you say?
What pressure does · Sort the signal · Check
The reset · Trusting your instinct · Check
Confident or careless? · Pressure from the top · Sort and check
Preparing for a busy period · Post-peak review · Try it
Your next steps · Practice