Lesson 1: Same task, different energy · 7 min
Before you begin · Two colleagues, one rota · What would you say?
Learners prepare on their own, you answer questions live, and the surveys tell you what stuck. 10 fields to fill in with your own policy, contacts and locations; each one is highlighted inside the course.



What learners can do at the end of each lesson. Minutes are an estimate.
Before you begin · Two colleagues, one rota · What would you say?
Two kinds · Three needs · Match it
Your own drivers · A short conversation · Check
When rewards backfire · Low energy, or something more? · Everyone is different
Recognition that lands · Practise
Your next steps · Practice