Lesson 1: When the news lands: why change feels the way it does · 6 min
Before you begin · The announcement · What are you noticing?
Learners prepare on their own, you answer questions live, and the surveys tell you what stuck. 12 fields to fill in with your own policy, contacts and locations; each one is highlighted inside the course.



What learners can do at the end of each lesson. Minutes are an estimate.
Before you begin · The announcement · What are you noticing?
The change curve · Place the reaction · Terms
A simple process · Skills stock-take · Questions to ask
What would you do? · AI changes tasks · Check
Who to ask · Supporting a colleague · My next step
Your next steps · Practice