Lesson 1: Small habits, big first impressions · 6 min
Before you begin · Lena starts on Monday. By Friday she has messaged her manager at 10 · What do you think?
Learners prepare on their own, you answer questions live, and the surveys tell you what stuck. 10 fields to fill in with your own policy, contacts and locations; each one is highlighted inside the course.
What learners can do at the end of each lesson. Minutes are an estimate.
Before you begin · Lena starts on Monday. By Friday she has messaged her manager at 10 · What do you think?
Messages · Meetings · CC and updates
What flags mean · Sort ten · Check
Practice · Practice · Practice
Ask your manager · Speaking up · Norms here
Your first-week plan · Practice