Global

Palliative and end-of-life nursing care: Competency validation for ward and care-home nurses

A ready-made course you customise for your organisation, with a live session deck and two surveys. You only add the 15 details that are specific to your organisation.

See the live deckSee the full outline
Try the coursePreview the survey
Length
40 min
Lessons
6 lessons
Frequency
At onboarding for wards and homes that care for dying people
Last reviewed
21 Oct 2026
Decisions, wishes and grey areas
What would you do?

The family of Mrs Larsen in bed 5 feels the charts are intrusive

Try it: this is one of 20 interactive activities in the course.

What's included

Three pieces that work together

Copy once, get everything. Learners prepare on their own, you answer questions live, and the surveys tell you what stuck.

Self-paced course

Short lessons with real workplace scenarios, not walls of text.

  • 6 lessons, about 40 minutes
  • Sorting activity, scenario, flashcards, process and quizzes

Live session deck

An AhaSlides presentation to run after the course, in person or online.

  • 10 slides
  • Quiz, word cloud, poll, scale slides
  • A closing slide for your contacts

Two surveys

Find out what landed, and whether people use it on the job.

  • Post-course feedback, about 2 minutes
  • 30-day check-in
  • Anonymous by default
  • Results feed your next refresher

Learning objectives

At the end of this course, learners can

Each objective and the lesson that covers it.

IDObjectiveSourceWhere it's covered
TO 321.0Achieve ≥ 80% on the final assessmentnoneWhole course
SO 321.1Describe palliative care and end-of-life care, and who is involved + your infoExamples: WHO definition of palliative care; NICE NG142; best practiceWhole course
SO 321.2Recognise that a patient may be dying, tell the responsible clinician and share news sensitively within your role + your infoExamples: NICE NG31; The Code (NMC); best practiceWhole course
SO 321.3Provide and escalate comfort care for common symptoms under local policy and prescriber direction + your infoExamples: NICE NG31; best practiceWhole course
SO 321.4Support advance care planning and know where decisions about resuscitation and treatment are recorded + your infoExamples: Mental Capacity Act 2005; Patient Self-Determination Act 1990; best practiceWhole course
SO 321.5Support families, honour cultural and spiritual needs, carry out care after death, and look after yourself and your colleagues + your infoExamples: NICE NG31; best practiceWhole course

Your part: what a template can't do for you

  • Your workplace details: fill in the 15 highlighted fields so the course describes your own policies, contacts and locations.
  • Records: record completion in your own LMS or record system.

Course outline

6 lessons, about 40 minutes

Minutes per lesson are an estimate, shared out by page count.

ContentInteractiveVideoYou customise
1

Why this care matters

3 pages

7 min
Before you beginNoteList
A quiet night on Ward 7TextImageChecklist
What this care is forKey factFlashcardsQuiz
2

Palliative or end-of-life, and recognising the dying phase

3 pages

7 min
The terms in briefTabsNote
Myth or factSorting activity
Signs and sharing newsFlashcardsMatching quiz
3

Comfort care: a decision routine

3 pages

7 min
The routineProcessYour infoNote
Put it in orderSorting activityText
CheckChecklistQuiz
4

Decisions, wishes and grey areas

3 pages

7 min
ScenarioScenarioYour infoQuiz
ScenarioScenarioYour infoQuiz
Match decisions to where they sitMatching quizSorting activity
5

Families, care after death, self-care and speaking up

3 pages

7 min
Support for those who matterAccordion
Who to tellProcessYour infoYour infoYour infoYour infoYour infoNote
ScenarioScenarioQuizButtonYour info
6

Final assessment

2 pages

5 min
PracticeQuiz
CompletionKey factListNoteButtonYour info

Live deck and surveys

10 slides to run live, two surveys to close the loop

Pink slides are interactive. Both surveys are anonymous; pink questions are written for this course.

ContentTitle, agenda, "good end-of-life care is something we can practise" (speaker notes: template page URL)
Word cloudOne word for what a good death looks like for the patient
PollHow comfortable are you talking with a family about dying? (Very · Fairly · Not very · Not at all)
ContentThe six-step comfort routine and the difference between palliative care and end-of-life care
QuizA family member asks if their father is dying. You…" (Listen, tell the nurse in charge and share what you can within your role ✔ · Give a prognosis · Say it is not your job · Change the subject)
QuizPalliative care is…" (Care from diagnosis of a life-limiting illness ✔ · Care only in the last days · Care after treatment stops · Care only for cancer)
Content · customiseCustomise: our comfort care protocol, advance care plan and specialist team" with {{LOCAL_COMFORT_CARE_PROTOCOL}}, {{ADVANCE_CARE_PLAN_FORM}}, {{PALLIATIVE_TEAM_CONTACT}}
ScaleHow confident are you providing and escalating comfort care?" 1 to 5
Open-ended / Q&AA moment in end-of-life care I would like to talk through
Content · customiseClosing {{CLINICAL_EDUCATION_CONTACT}}, {{SURVEY_2_URL}}, {{COURSE_URL}}
Post-course feedback: 11 questions, about 2 min
  1. Overall rating 5 stars
  2. Relevant, realistic, right length, helpful activities agree/disagree grid
  3. What was most useful? multi-select
  4. Confidence before this course, and now 1-5 scale
  5. How comfortable are you talking with families about dying? 1-5 scale
  6. Which change have you tried? multiple choice
  7. What barrier have you met in trying it? short text
  8. I can ask for support after a difficult death without feeling judged. 1-5 scale
  9. One thing we should change or add open text
  10. Would you recommend this course? NPS
30-day check-in
  1. Have you used what you learned since the course? multiple choice
  2. How confident are you today? Compare with day 1 1-5 scale
  3. Do you know where to find the local end-of-life care policy? yes / no / not sure
  4. A moment where the training helped, or where you weren't sure open text
  5. Which topics should the next refresher focus on? ranking

Results show whether people use the training on the job, not just whether they finished it.

Make it yours

15 fields to fill in, and you're ready

Everything else is done. These are the details only your organisation knows; each one is highlighted inside the course.

  • Clinical education contact{{CLINICAL_EDUCATION_CONTACT}}
  • Local policy link{{LOCAL_POLICY_LINK}}
  • Incident reporting route{{INCIDENT_REPORTING_ROUTE}}
  • Escalation route{{ESCALATION_ROUTE}}
  • Regulator and standards{{REGULATOR_AND_STANDARDS}}
  • LMS or record system{{LMS_OR_RECORD_SYSTEM}}
Show all 15 fields
  • Local comfort care protocol{{LOCAL_COMFORT_CARE_PROTOCOL}}
  • Advance care plan form{{ADVANCE_CARE_PLAN_FORM}}
  • Palliative team contact{{PALLIATIVE_TEAM_CONTACT}}
  • Staff support contact{{STAFF_SUPPORT_CONTACT}}
  • Care after death procedure link{{CARE_AFTER_DEATH_PROCEDURE_LINK}}
  • Survey 1 URL{{SURVEY_1_URL}}
  • Survey 2 URL{{SURVEY_2_URL}}
  • Course URL{{COURSE_URL}}
  • Live session URL{{LIVE_SESSION_URL}}

FAQ

Common questions

Can I run palliative and end-of-life nursing care: Competency validation for ward and care-home nurses training online?

Yes. The course is self-paced and online, and the live deck lets you add a live session in the room or online.

How often is this training needed?

At onboarding for wards and homes that care for dying people, annually for competency validation, and after a bereavement-related complaint or review.

Who needs this training?

Registered nurses, nursing associates and senior care assistants in hospitals, hospices and care homes who care for dying patients and their families; run by the nurse educator or clinical education lead, with the specialist palliative care team as guests.

What records should I keep?

Record completion in your own LMS or record system, so you can show who finished the course and when.

Can I edit the content?

Yes, everything. Change the wording, swap scenarios for ones from your workplace, add your logo, or remove parts that don't apply.

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Last reviewed: 21 October 2026Templates are a starting point, not legal advice.

Ready to run it?

Open the live deck to see how the session runs alongside the course and both surveys.

See the live deck