Lesson 1: The performance cycle · 7 min
Before you begin · Review season surprise · What would have helped?
Learners prepare on their own, you answer questions live, and the surveys tell you what stuck. 8 fields to fill in with your own policy, contacts and locations; each one is highlighted inside the course.



What learners can do at the end of each lesson. Minutes are an estimate.
Before you begin · Review season surprise · What would have helped?
SMART in plain terms · Objectives and key results · Check
Keep goals alive · Evidence · Try it
Common rating biases · What would you do? · Check
Structure · After the review · Try it
Next steps · Practice