Lesson 1: Why the first months matter · 7 min
Before you begin · Imani's third shift · What would you say?
Learners prepare on their own, you answer questions live, and the surveys tell you what stuck. 13 fields to fill in with your own policy, contacts and locations; each one is highlighted inside the course.



What learners can do at the end of each lesson. Minutes are an estimate.
Before you begin · Imani's third shift · What would you say?
Three roles · The staged plan · Check
A feedback routine · Helpful or not helpful · Teach, don't take over
Scenario · Scenario · Evidence or opinion
Who to tell · Scenario · Plan the transition
Practice · Completion