Global

Prompting for work: Clear instructions, better answers

A ready-made course you customise for your organisation, with a live session deck and two surveys. You only add the 7 details that are specific to your organisation.

See the live deckSee the full outline
Try the coursePreview the survey
Length
35 min
Lessons
6 lessons
Frequency
After staff get access to an approved assistant
Last reviewed
21 Oct 2026
Draft, check and refine a prompt step by step
What would you do?

The first answer is generic

Try it: this is one of 17 interactive activities in the course.

What's included

Three pieces that work together

Copy once, get everything. Learners prepare on their own, you answer questions live, and the surveys tell you what stuck.

Self-paced course

Short lessons with real workplace scenarios, not walls of text.

  • 6 lessons, about 35 minutes
  • Scenario, tabs, accordion, flashcards and quizzes

Live session deck

An AhaSlides presentation to run after the course, in person or online.

  • 10 slides
  • Quiz, poll, word cloud, open-ended slides
  • A closing slide for your contacts

Two surveys

Find out what landed, and whether people use it on the job.

  • Post-course feedback, about 2 minutes
  • 30-day check-in
  • Anonymous by default
  • Results feed your next refresher

Learning objectives

At the end of this course, learners can

Each objective and the lesson that covers it.

IDObjectiveSourceWhere it's covered
TO 114.0Achieve ≥ 80% on the final assessment-Whole course
SO 114.1Write a prompt that states the goal, context, sources and expectations (role, task, constraints, output format)Best practiceWhole course
SO 114.2Choose zero-shot, example-based or step-by-step prompting to suit the taskBest practiceWhole course
SO 114.3Iterate on a weak answer with follow-up prompts instead of starting overBest practiceWhole course
SO 114.4Give the assistant the right context without including data you must not share + your infoOrganisation's AI use policyWhole course
SO 114.5Check and refine the output before using itBest practiceWhole course

Your part: what a template can't do for you

  • Your workplace details: fill in the 7 highlighted fields so the course describes your own policies, contacts and locations.
  • Records: record completion in your own LMS or record system.

Course outline

6 lessons, about 35 minutes

Minutes per lesson are an estimate, shared out by page count.

ContentInteractiveVideoYou customise
1

Weak versus strong prompts on one task

3 pages

7 min
Before you beginNoteList
One task, two promptsTextImage
What changed?TabsQuiz
2

The four elements: goal, context, sources, expectations

3 pages

7 min
The four elementsFlashcards
Sort the fragmentsSorting activity
CheckMulti-select quiz
3

Draft, check and refine a prompt step by step

3 pages

7 min
The loopProcess
Pick a techniqueAccordion
Rewrite challengeScenarioMatching quiz
4

Grey areas: client emails, risk views, delegating decisions

3 pages

6 min
The client emailScenario
A risk view with no dataScenario
Delegating the decisionScenarioQuiz
5

Adapting prompts for email, summary, briefing and slide

2 pages

4 min
Four templatesTabs
Build oneChecklistQuiz
6

Applying your team's prompt library and approved tools + final assessment

2 pages

4 min
Your libraryAccordionYour infoYour infoNote
PracticeQuiz

Live deck and surveys

10 slides to run live, two surveys to close the loop

Pink slides are interactive. Both surveys are anonymous; pink questions are written for this course.

ContentTitle and agenda
PollHow do you usually start a prompt?" (One line · A few lines · Structured)
QuizWhich prompt will get the more useful reply?
ContentThe four elements on one slide
Word cloudWhat is the most annoying thing an assistant does with a vague prompt?
QuizSort the fragment "Use only the attached policy" into goal, context, source or expectation
Content · customiseOur prompt library and approved tools {{PROMPT_LIBRARY_LINK}}
Open-endedRewrite this prompt so it works: 'Make this better'
Q&AAsk the trainer anything
Content · customiseClosing {{AI_CONTACT}}, {{SURVEY_2_URL}}
Post-course feedback: 11 questions, about 2 min
  1. Overall rating 5 stars
  2. Relevant, realistic, right length, helpful activities agree/disagree grid
  3. What was most useful? multi-select
  4. Confidence before this course, and now 1-5 scale
  5. How do you usually start a prompt? multiple choice
  6. How often do you rewrite a prompt after a poor answer? multiple choice
  7. How confident are you in getting a usable first answer? 1-5 scale
  8. I feel comfortable sharing my prompts with colleagues. 1-5 scale
  9. One thing we should change or add open text
  10. Would you recommend this course? NPS
30-day check-in
  1. Have you used what you learned since the course? multiple choice
  2. How confident are you today? Compare with day 1 1-5 scale
  3. Do you know where to find the team prompt library and the approved tools list? yes / no / not sure
  4. A moment where the training helped, or where you weren't sure open text
  5. Which topics should the next refresher focus on? ranking

Results show whether people use the training on the job, not just whether they finished it.

Make it yours

7 fields to fill in, and you're ready

Everything else is done. These are the details only your organisation knows; each one is highlighted inside the course.

  • Prompt library link{{PROMPT_LIBRARY_LINK}}
  • Approved AI tools{{APPROVED_AI_TOOLS}}
  • AI policy link{{AI_POLICY_LINK}}
  • AI contact{{AI_CONTACT}}
  • LMS or record system{{LMS_OR_RECORD_SYSTEM}}
  • Survey 1 URL{{SURVEY_1_URL}}
Show all 7 fields
  • Survey 2 URL{{SURVEY_2_URL}}

FAQ

Common questions

Can I run prompting for work: Clear instructions, better answers training online?

Yes. The course is self-paced and online, and the live deck lets you add a live session in the room or online.

How often is this training needed?

After staff get access to an approved assistant; as a refresher when the tool changes.

Who needs this training?

All employees using AI assistants; run by L&D, IT or an AI champion.

What records should I keep?

Record completion in your own LMS or record system, so you can show who finished the course and when.

Can I edit the content?

Yes, everything. Change the wording, swap scenarios for ones from your workplace, add your logo, or remove parts that don't apply.

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Last reviewed: 21 October 2026Templates are a starting point, not legal advice.

Ready to run it?

Open the live deck to see how the session runs alongside the course and both surveys.

See the live deck