Lesson 1: Why routines · 5 min
Define psychological safety in plain words and explain why routines matter more than speeches.
Learners prepare on their own, you answer questions live, and the surveys tell you what stuck. 9 fields to fill in with your own policy, contacts and locations; each one is highlighted inside the course.
What learners can do at the end of each lesson. Minutes are an estimate.
Define psychological safety in plain words and explain why routines matter more than speeches.
Choose and run 2-3 team rituals that make speaking up a habit.
Run a blameless failure review: facts, causes, learning and actions, while holding the standard.
Use meeting moves that bring in quieter voices and disagreement.
Measure safety with a short anonymous pulse, share the results and act on one thing.
12 questions, 80% to pass. The result is saved to the learner's record.