Lesson 1: A requirement that meant two things · 8 min
Before you begin · The word "fast" · What went wrong
Learners prepare on their own, you answer questions live, and the surveys tell you what stuck. 7 fields to fill in with your own policy, contacts and locations; each one is highlighted inside the course.



What learners can do at the end of each lesson. Minutes are an estimate.
Before you begin · The word "fast" · What went wrong
Two kinds · Sort them · Check
Story anatomy · Rewrite the story · Criteria check
Which diagram? · Spot the confusion · Check
A decision record · Raise it early
The review checklist · Practice