Lesson 1: Why responsible service matters · 7 min
Before you begin · Your duties and the licence · Check your understanding
Learners prepare on their own, you answer questions live, and the surveys tell you what stuck. 2 fields to fill in with your own policy, contacts and locations; each one is highlighted inside the course.
What learners can do at the end of each lesson. Minutes are an estimate.
Before you begin · Your duties and the licence · Check your understanding
Your house rule and accepted ID · Fake, borrowed or altered ID · Practise
How alcohol affects people · Signs to notice · Slow down before you stop · Check your understanding
How to refuse · Helpful or escalates? · Practise
A vulnerable customer · Drink spiking and harassment · Record it
Final assessment · Course complete
Comments from trainers
No comments yet. Tell other trainers how the course went.
Your comment
Comments are public. We remove spam and personal details.