Global

Safe discharge planning and care transitions for ward nurses and nurse educators

A ready-made course you customise for your organisation, with a live session deck and two surveys. You only add the 13 details that are specific to your organisation.

See the live deckSee the full outline
Try the coursePreview the survey
Length
35 min
Lessons
6 lessons
Frequency
At ward induction, when discharge processes change
Last reviewed
21 Oct 2026
Grey areas, transfers and speaking up
What would you do?

A bed is needed and the plan for a patient is incomplete

Try it: this is one of 19 interactive activities in the course.

What's included

Three pieces that work together

Copy once, get everything. Learners prepare on their own, you answer questions live, and the surveys tell you what stuck.

Self-paced course

Short lessons with real workplace scenarios, not walls of text.

  • 6 lessons, about 35 minutes
  • Process, flashcards, sorting activity, accordion and quizzes

Live session deck

An AhaSlides presentation to run after the course, in person or online.

  • 10 slides
  • Quiz, word cloud, poll, scale slides
  • A closing slide for your contacts

Two surveys

Find out what landed, and whether people use it on the job.

  • Post-course feedback, about 2 minutes
  • 30-day check-in
  • Anonymous by default
  • Results feed your next refresher

Learning objectives

At the end of this course, learners can

Each objective and the lesson that covers it.

IDObjectiveSourceWhere it's covered
TO 313.0Achieve ≥ 80% on the final assessmentNoneWhole course
SO 313.1Start discharge planning at admission and identify a patient's needs and level of support under local policy + your infoExamples: Medicare Conditions of Participation (42 CFR 482.43); NICE guideline NG27; best practiceWhole course
SO 313.2Take part in medication reconciliation and hand over medicines clearly at discharge + your infoExamples: NICE guideline NG5; The Joint Commission National Patient Safety Goals; best practiceWhole course
SO 313.3Coordinate transport, equipment, home care and community referralsExamples: NICE guideline NG27; best practiceWhole course
SO 313.4Use teach-back and written home-going instructions with patients and carersBest practiceWhole course
SO 313.5Recognise when a discharge or transfer is not yet safe, and escalate and document under local policy + your infoExamples: Health and Social Care Act 2008 (Regulated Activities) Regulations 2014, Regulation 12; best practiceWhole course

Your part: what a template can't do for you

  • Your workplace details: fill in the 13 highlighted fields so the course describes your own policies, contacts and locations.
  • Records: record completion in your own LMS or record system.

Course outline

6 lessons, about 35 minutes

Minutes per lesson are an estimate, shared out by page count.

ContentInteractiveVideoYou customise
1

Why discharge is a safety moment

3 pages

7 min
Before you beginNoteList
Friday, three o'clock on Ward 7TextImageChecklistYour info
What makes a discharge safeKey factFlashcardsQuiz
2

Plan from admission and reconcile medicines

3 pages

6 min
Start on day oneTabsNote
Medicines at dischargeProcess
Put it in orderSorting activityText
3

Coordinating support

3 pages

6 min
Who needs whatMatching quizAccordion
Triage the situationsSorting activity
CheckChecklistQuiz
4

Teach-back and home-going instructions

3 pages

6 min
Teach-backProcess
Written instructions that workAccordionYour info
Match the warning signMatching quizFlashcards
5

Grey areas, transfers and speaking up

3 pages

6 min
ScenarioScenarioYour info
ScenarioScenarioQuiz
Who to tellProcessYour infoYour infoYour infoYour infoNoteQuizButtonYour info
6

Final assessment

2 pages

4 min
PracticeQuiz
CompletionKey factListNoteButtonYour info

Live deck and surveys

10 slides to run live, two surveys to close the loop

Pink slides are interactive. Both surveys are anonymous; pink questions are written for this course.

ContentTitle, agenda, "the person, the medicines and the support are ready" (speaker notes: template page URL)
Word cloudOne word for a discharge that went well
PollWhat causes most discharge delays on your ward? (Medicines · Transport · Support at home · Paperwork)
ContentThe medicines steps and the pre-discharge checklist in brief
QuizTransport and home support are not in place and the bed is needed. You…" (Tell the nurse in charge, ask for a delay ✔ · Discharge anyway · Tell the patient to arrange it · Leave it for the next shift)
QuizTeach-back means…" (Asking them to say it back in their own words ✔ · Reading it aloud · Asking if all clear · A signed form)
Content · customiseCustomise: our discharge policy, escalation route and post-discharge contact" with {{DISCHARGE_POLICY_LINK}}, {{ESCALATION_ROUTE}}, {{POST_DISCHARGE_CONTACT}}
ScaleHow confident are you using teach-back at discharge?" 1 to 5
Open-ended / Q&AA discharge I would like to talk through
Content · customiseClosing {{CLINICAL_EDUCATION_CONTACT}}, {{SURVEY_2_URL}}, {{COURSE_URL}}
Post-course feedback: 11 questions, about 2 min
  1. Overall rating 5 stars
  2. Relevant, realistic, right length, helpful activities agree/disagree grid
  3. What was most useful? multi-select
  4. Confidence before this course, and now 1-5 scale
  5. How confident are you using teach-back? 1-5 scale
  6. Which change have you tried? multiple choice
  7. What barrier have you met in trying it? short text
  8. I can say a discharge is not yet safe without fear of blame. 1-5 scale
  9. One thing we should change or add open text
  10. Would you recommend this course? NPS
30-day check-in
  1. Have you used what you learned since the course? multiple choice
  2. How confident are you today? Compare with day 1 1-5 scale
  3. Do you know where to find the local discharge planning policy? yes / no / not sure
  4. A moment where the training helped, or where you weren't sure open text
  5. Which topics should the next refresher focus on? ranking

Results show whether people use the training on the job, not just whether they finished it.

Make it yours

13 fields to fill in, and you're ready

Everything else is done. These are the details only your organisation knows; each one is highlighted inside the course.

  • Clinical education contact{{CLINICAL_EDUCATION_CONTACT}}
  • Local policy link{{LOCAL_POLICY_LINK}}
  • Incident reporting route{{INCIDENT_REPORTING_ROUTE}}
  • Escalation route{{ESCALATION_ROUTE}}
  • Regulator and standards{{REGULATOR_AND_STANDARDS}}
  • LMS or record system{{LMS_OR_RECORD_SYSTEM}}
Show all 13 fields
  • Discharge policy link{{DISCHARGE_POLICY_LINK}}
  • Post discharge contact{{POST_DISCHARGE_CONTACT}}
  • Transfer handover contact{{TRANSFER_HANDOVER_CONTACT}}
  • Survey 1 URL{{SURVEY_1_URL}}
  • Survey 2 URL{{SURVEY_2_URL}}
  • Course URL{{COURSE_URL}}
  • Live session URL{{LIVE_SESSION_URL}}

FAQ

Common questions

Can I run safe discharge planning and care transitions for ward nurses and nurse educators training online?

Yes. The course is self-paced and online, and the live deck lets you add a live session in the room or online.

How often is this training needed?

At ward induction, when discharge processes change, and annually.

Who needs this training?

Registered nurses, care coordinators and discharge liaison staff on hospital wards, and nurses in care homes receiving transfers; run by the nurse educator or clinical education lead.

What records should I keep?

Record completion in your own LMS or record system, so you can show who finished the course and when.

Can I edit the content?

Yes, everything. Change the wording, swap scenarios for ones from your workplace, add your logo, or remove parts that don't apply.

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Last reviewed: 21 October 2026Templates are a starting point, not legal advice.

Ready to run it?

Open the live deck to see how the session runs alongside the course and both surveys.

See the live deck