Safe medication administration and error reporting

A ready-made course you customise for your organisation, with a live session deck and two surveys. You only add the 15 details that are specific to your organisation.

Length
45 min
Lessons
6 lessons
Frequency
At induction + annual update
Last reviewed
21 Oct 2026
Course preview
Interactive course

Scenarios, sorting activities and quizzes with feedback on every answer.

What's included

Three pieces that work together

Copy once, get everything. Learners prepare on their own, you answer questions live, and the surveys tell you what stuck.

Self-paced course

Short lessons with real workplace scenarios, not walls of text.

  • 6 lessons, about 45 minutes
  • Flashcards, step-by-step, scenario, process and quizzes

Live session deck

An AhaSlides presentation to run after the course, in person or online.

  • 11 slides
  • Quiz, poll, open-ended slides
  • A closing slide for your contacts

Two surveys

Find out what landed, and whether people use it on the job.

  • Post-course feedback, about 2 minutes
  • 30-day check-in
  • Anonymous by default
  • Results feed your next refresher

Learning objectives

At the end of this course, learners can

Each objective and the lesson that covers it.

IDObjectiveSourceWhere it's covered
TO 135.0Achieve ≥ 80% on the final assessment-Whole course
LO 135.1.1Describe the medicines pathway and apply your organisation's rights-of-administration checks + your infoOrganisation medicines policy; NCC MERPLesson 1: The rights of medication administration and the medicines pathway
LO 135.2.1Calculate a dose volume and an infusion rate, and know when to ask for a second check + your infoOrganisation medicines policyLesson 2: Dose and infusion-rate calculations
LO 135.3.1Explain why insulin, anticoagulants, opioids and concentrated potassium need extra safeguardsISMP High-Alert List; NHS England Never Events listLesson 3: High-alert medicines
LO 135.4.1Prepare and run an IV infusion safely, checking the line, the pump and the site + your infoOrganisation IV policyLesson 4: IV preparation and infusion safety
LO 135.5.1Recognise a medication error or near miss, keep the patient safe and report it through the right route + your infoNCC MERP; LFPSE; MHRA Yellow CardLesson 5: Recognising, reporting and learning from medication errors

Your part: what a template can't do for you

  • Your workplace details: fill in the 15 highlighted fields so the course describes your own policies, contacts and locations.
  • Records: record completion in your own LMS or record system.

Course outline

6 lessons, about 45 minutes

Minutes per lesson are an estimate, shared out by page count.

ContentInteractiveVideoYou customise
1

The rights of medication administration and the medicines pathway

3 pages

8 min
Before you beginNoteYour infoList
Where errors happenTextProcessQuiz
The checks you make every timeTextFlashcardsNoteYour infoQuiz
2

Dose and infusion-rate calculations

3 pages

8 min
The dose-volume formulaTextStep-by-stepQuiz
Infusion ratesTabsQuiz
Avoiding calculation trapsSorting activityNoteYour info
3

High-alert medicines

3 pages

8 min
What makes a medicine high-alertTextAccordionKey factNoteYour infoMulti-select quiz
Errors that should never happenTextFlashcardsQuiz
Safeguards that workProcessScenario
4

IV preparation and infusion safety

3 pages

8 min
Preparing an IV medicineNoteStep-by-stepQuiz
Running the infusionAccordionNoteYour infoYour infoFlashcards
Check your understandingScenarioQuiz
5

Recognising, reporting and learning from medication errors

3 pages

8 min
Error, near miss or reaction?TabsSorting activityQuiz
What to do when it happensStep-by-stepYour infoYour infoTextQuiz
Why reporting mattersNoteScenarioQuoteYour infoYour info
6

Final assessment

2 pages

5 min
Final assessmentTextQuiz
CompletionKey factListNoteYour infoButtonYour info

Live deck and surveys

11 slides to run live, two surveys to close the loop

Pink slides are interactive. Both surveys are anonymous; pink questions are written for this course.

Title + agenda (notesTemplate. Not clinical advice. Check against your organisation's medicines and IV policies. All cases and medicines are fictional.")
PollHow confident are you with drug calculations?" - Very / Fairly / Not very / Not at all
QuizFictional Medicine D: 300 mg prescribed, stock 200 mg in 4 mL. Volume?" - 4 mL / 6 mL ✔ / 8 mL / 1.5 mL
Quiz1,200 mL over 10 hours by pump. Rate in mL per hour?" - answer 120 ✔
Content · customiseOur high-alert list and double-check rule {{HIGH_ALERT_LIST_LINK}}, {{DOUBLE_CHECK_RULE}}
QuizQuiz (pick answer) - spot the error on a fictional chart line "Insulin 6U at breakfast": "What is wrong?" - Nothing / "U" should be written as "units" ✔ / The time is missing / It should say IU [MED-05-V06] [MED-05-V10]
CategoriseSort into "Medication error / Near miss / Adverse drug reaction" - wrong dose given; wrong strength caught by pharmacy; rash after correct dose ✔ (one in each)
True or falseYou should draw insulin from a pen with a syringe if the pen needle runs out." - False ✔ [MED-05-V06]
Open-endedWhat makes it hard to report a near miss here?
Q&AQ&A with pharmacy / medication safety lead {{MEDICATION_SAFETY_OFFICER}}
ClosingClosing - {{SURVEY_URL}}, {{COURSE_URL}}, {{EDUCATOR_CONTACT}}
Post-course feedback: 11 questions, about 2 min
  1. Overall rating 5 stars
  2. Relevant, realistic, right length, helpful activities agree/disagree grid
  3. What was most useful? multi-select
  4. Confidence before this course, and now 1-5 scale
  5. Before this course, how confident were you working out an infusion rate? 1-5 scale
  6. How confident are you now giving insulin, anticoagulants, opioids or IV potassium? 1-5 scale
  7. In the last month, did you see a near miss that was not reported? multiple choice
  8. If I reported a medication error here, I would be treated fairly. 1-5 scale
  9. One thing we should change or add open text
  10. Would you recommend this course? NPS
30-day check-in
  1. Have you used what you learned since the course? multiple choice
  2. How confident are you today? Compare with day 1 1-5 scale
  3. Do you know where to find our incident reporting system and medicines policy? yes / no / not sure
  4. A moment where the training helped, or where you weren't sure open text
  5. Which topics should the next refresher focus on? ranking

Results show whether people use the training on the job, not just whether they finished it.

Make it yours

15 fields to fill in, and you're ready

Everything else is done. These are the details only your organisation knows; each one is highlighted inside the course.

  • Your medicines policy, including your list of rights and who may give which medicines{{MEDICATION_POLICY_LINK}}
  • Which medicines and calculations need an independent second check{{DOUBLE_CHECK_RULE}}
  • Your organisation's high-alert medicines list{{HIGH_ALERT_LIST_LINK}}
  • IV preparation and administration policy, observation intervals{{IV_POLICY_LINK}}
  • Which infusion pumps and drug libraries you use{{SMART_PUMP_LIBRARY}}
  • The local incident system and how to reach it{{INCIDENT_REPORTING_SYSTEM}}
Show all 15 fields
  • Your being-open / duty of candour policy{{OPEN_DISCLOSURE_POLICY}}
  • Name or role of the medication safety lead{{MEDICATION_SAFETY_OFFICER}}
  • Who to call with a medicines question, day and night{{PHARMACY_CONTACT}}
  • Where your own medication incident figures come from{{QUALITY_DATA_SOURCE}}
  • Where completion is recorded{{LMS_OR_RECORD_SYSTEM}}
  • Post-course feedback survey{{SURVEY_URL}}
  • Link to the live companion session{{LIVE_SESSION_URL}}
  • Link to this course{{COURSE_URL}}
  • The educator running the live session{{EDUCATOR_CONTACT}}

FAQ

Common questions

Can I run safe medication administration and error reporting training online?

Yes. The course is self-paced and online, and the live deck lets you add a live session in the room or online.

How often is this training needed?

At induction + annual update, and after a related incident (organisation policy).

Who needs this training?

Registered nurses, nursing associates, pharmacy technicians and care-home medicines leads who prepare and give medicines.

What records should I keep?

Record completion in your own LMS or record system, so you can show who finished the course and when.

Can I edit the content?

Yes, everything. Change the wording, swap scenarios for ones from your workplace, add your logo, or remove parts that don't apply.

Ready to run it?

Open the live deck to see how the session runs alongside the course and both surveys.