Global

Safe use of generative AI in clinical and care settings

A ready-made course you customise for your organisation, with a live session deck and two surveys. You only add the 8 details that are specific to your organisation.

See the live deckSee the full outline
Try the coursePreview the survey
Length
40 min
Lessons
6 lessons
Frequency
Before clinical or administrative AI tools are used
Last reviewed
21 Oct 2026
Grey areas: chatbot diagnoses, AI scribes, public tools
What would you do?

A patient arrives sure of a diagnosis from a chatbot

Try it: this is one of 17 interactive activities in the course.

What's included

Three pieces that work together

Copy once, get everything. Learners prepare on their own, you answer questions live, and the surveys tell you what stuck.

Self-paced course

Short lessons with real workplace scenarios, not walls of text.

  • 6 lessons, about 40 minutes
  • Scenario, sorting activity, process, tabs and quizzes

Live session deck

An AhaSlides presentation to run after the course, in person or online.

  • 10 slides
  • Poll, quiz, scale, open-ended slides
  • A closing slide for your contacts

Two surveys

Find out what landed, and whether people use it on the job.

  • Post-course feedback, about 2 minutes
  • 30-day check-in
  • Anonymous by default
  • Results feed your next refresher

Learning objectives

At the end of this course, learners can

Each objective and the lesson that covers it.

IDObjectiveSourceWhere it's covered
TO 110.0Achieve ≥ 80% on the final assessment-Whole course
SO 110.1Use generative AI only for approved clinical and administrative tasks + your infoOrganisation's clinical governanceWhole course
SO 110.2Verify AI-generated clinical content against guidelines and sources before actingNIST AI 600-1 GenAI Profile; best practiceWhole course
SO 110.3Protect patient data when using AI tools and scribesGDPR Art. 5 and Art. 35 (health data)Whole course
SO 110.4Explain AI involvement to patients and record it appropriately + your infoOrganisation's policyWhole course
SO 110.5Report AI errors and near missesOrganisation's incident systemWhole course

Your part: what a template can't do for you

  • Your workplace details: fill in the 8 highlighted fields so the course describes your own policies, contacts and locations.
  • Records: record completion in your own LMS or record system.

Course outline

6 lessons, about 40 minutes

Minutes per lesson are an estimate, shared out by page count.

ContentInteractiveVideoYou customise
1

When a confident AI answer gets the dose wrong

3 pages

7 min
Before you beginNoteList
An invented near missTextImage
What made it dangerous?ChecklistKey factQuiz
2

Approved and unapproved clinical AI uses

3 pages

7 min
Approved or notTabsYour info
Sort the useSorting activity
CheckMatching quiz
3

Health data rules and why plausible is not correct

3 pages

7 min
Health dataAccordionYour info
Plausible but wrongFlashcards
Judge the outputSorting activityQuiz
4

Verify before use: source, guideline, second check

3 pages

7 min
Verify routineProcess
Worked exampleTextImageQuiz
Quick guideChecklist
5

Grey areas: chatbot diagnoses, AI scribes, public tools

3 pages

7 min
ScenarioScenario
ScenarioScenarioQuiz
ScenarioScenarioMulti-select quiz
6

Reporting AI errors and near misses

2 pages

5 min
Report pathProcessYour infoYour infoKey fact
PracticeQuizYour info

Live deck and surveys

10 slides to run live, two surveys to close the loop

Pink slides are interactive. Both surveys are anonymous; pink questions are written for this course.

ContentTitle, agenda, "not clinical advice
PollWhich AI tools do you use in clinical or admin work?
ScaleHow confident are you spotting an AI clinical error?
ContentApproved, needs approval, not allowed
QuizWhich use is not allowed? (Asking a general chatbot for a dose ✔)
QuizAn approved scribe records a medication wrongly. You… (Correct the note and report a near miss ✔)
PollJudge the output": a plausible but wrong AI answer on screen
Open-endedThe AI use that would help my work, if approved
Q&AAsk the trainer anything
Content · customiseClosing {{INCIDENT_SYSTEM}}, {{CLINICAL_AI_OWNER}}, {{SURVEY_1_URL}}, {{SURVEY_2_URL}}
Post-course feedback: 11 questions, about 2 min
  1. Overall rating 5 stars
  2. Relevant, realistic, right length, helpful activities agree/disagree grid
  3. What was most useful? multi-select
  4. Confidence before this course, and now 1-5 scale
  5. How confident are you verifying AI-generated clinical content? 1-5 scale
  6. Which scenario felt closest to your daily work? multiple choice
  7. What would help you report near misses faster? short text
  8. I would report an AI near miss without fear of blame. 1-5 scale
  9. One thing we should change or add open text
  10. Would you recommend this course? NPS
30-day check-in
  1. Have you used what you learned since the course? multiple choice
  2. How confident are you today? Compare with day 1 1-5 scale
  3. Do you know where to find the incident system and clinical AI owner? yes / no / not sure
  4. A moment where the training helped, or where you weren't sure open text
  5. Which topics should the next refresher focus on? ranking

Results show whether people use the training on the job, not just whether they finished it.

Make it yours

8 fields to fill in, and you're ready

Everything else is done. These are the details only your organisation knows; each one is highlighted inside the course.

  • Approved clinical AI tools{{APPROVED_CLINICAL_AI_TOOLS}}
  • Patient data policy link{{PATIENT_DATA_POLICY_LINK}}
  • Incident system{{INCIDENT_SYSTEM}}
  • Clinical AI owner{{CLINICAL_AI_OWNER}}
  • AI help contact{{AI_HELP_CONTACT}}
  • LMS or record system{{LMS_OR_RECORD_SYSTEM}}
Show all 8 fields
  • Survey 1 URL{{SURVEY_1_URL}}
  • Survey 2 URL{{SURVEY_2_URL}}

FAQ

Common questions

Can I run safe use of generative AI in clinical and care settings training online?

Yes. The course is self-paced and online, and the live deck lets you add a live session in the room or online.

How often is this training needed?

Before clinical or administrative AI tools are used, at onboarding, and annually.

Who needs this training?

Clinicians, nurses, allied health and care staff, healthcare administrators.

What records should I keep?

Record completion in your own LMS or record system, so you can show who finished the course and when.

Can I edit the content?

Yes, everything. Change the wording, swap scenarios for ones from your workplace, add your logo, or remove parts that don't apply.

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Ready to run it?

Open the live deck to see how the session runs alongside the course and both surveys.

See the live deck