Global

Generative AI in legal and public-sector work: Accuracy, confidentiality and accountability

A ready-made course you customise for your organisation, with a live session deck and two surveys. You only add the 8 details that are specific to your organisation.

See the live deckSee the full outline
Try the coursePreview the survey
Length
35 min
Lessons
6 lessons
Frequency
Before a team rolls out an AI research or drafting tool
Last reviewed
21 Oct 2026
Grey areas: missed indemnity, wrong eligibility, AI-drafted letters
What would you do?

An assistant's contract summary omits an indemnity clause

Try it: this is one of 15 interactive activities in the course.

What's included

Three pieces that work together

Copy once, get everything. Learners prepare on their own, you answer questions live, and the surveys tell you what stuck.

Self-paced course

Short lessons with real workplace scenarios, not walls of text.

  • 6 lessons, about 35 minutes
  • Scenario, accordion, process, timeline and quizzes
  • 10-question final check, 80% to pass

Live session deck

An AhaSlides presentation to run after the course, in person or online.

  • 10 slides
  • Poll, quiz, word cloud, open-ended slides
  • A closing slide for your contacts

Two surveys

Find out what landed, and whether people use it on the job.

  • Post-course feedback, about 2 minutes
  • 30-day check-in
  • Anonymous by default
  • Results feed your next refresher

Learning objectives

At the end of this course, learners can

Each objective and the lesson that covers it.

IDObjectiveSourceWhere it's covered
TO 116.0Achieve ≥ 80% on the final assessment-Whole course
SO 116.1Verify every AI-cited authority, clause or regulation before relying on itBest practice; professional rulesWhole course
SO 116.2Keep privileged and citizen data out of unapproved tools + your infoGDPR Art. 5; organisation's AI use policyWhole course
SO 116.3Recognise public-sector decisions about people that need human decision-making and reasonsGDPR Art. 22 / UK GDPR Arts 22A-22D; EU AI Act Annex III (see verification list)Whole course
SO 116.4Disclose AI assistance where professional or court rules require + your infoApplicable court or professional rules (check before build)Whole course

Your part: what a template can't do for you

  • Your workplace details: fill in the 8 highlighted fields so the course describes your own policies, contacts and locations.
  • Records: record completion in your own LMS or record system.

Course outline

6 lessons, about 35 minutes

Minutes per lesson are an estimate, shared out by page count.

ContentInteractiveVideoYou customise
1

Fake citations and why they reach filings

3 pages

7 min
Before you beginNoteList
The authority that did not existTextImage
How it slips throughTimelineQuiz
2

Confidentiality, privilege and high-risk public uses

3 pages

7 min
What must stay outAccordion
Sort the use by riskSorting activity
CheckMulti-select quiz
3

Research, verify, cite and disclose workflow

3 pages

7 min
The workflowProcessYour info
Verify the citationMatching quiz
CheckQuiz
4

Grey areas: missed indemnity, wrong eligibility, AI-drafted letters

3 pages

6 min
The missed indemnityScenario
The wrong eligibilityScenario
The AI-drafted decision letterScenarioMulti-select quiz
5

Applying the legal AI policy and escalation contact

2 pages

4 min
Policy in one pageAccordionYour infoYour info
Who to askProcessYour infoKey factQuiz
6

Final assessment on verification and disclosure

Assessment

4 min
Final check10 questions80% to passCompletion page

Live deck and surveys

10 slides to run live, two surveys to close the loop

Pink slides are interactive. Both surveys are anonymous; pink questions are written for this course.

ContentTitle and agenda
PollHave you ever found an AI citation that was wrong?" (Yes · No · Not sure)
QuizAn assistant gives you a case citation. Before relying on it you…
Word cloudWhich part of your work should never be left to an assistant?
Content · customiseWhat stays out of AI tools {{APPROVED_LEGAL_AI_TOOLS}}
QuizA letter refusing a citizen's request was drafted by an assistant. Who owns the decision?
PollWhere do you draw the line on AI in decisions about people?" (Never · Draft only · Draft and review · Fully automated)
Open-endedWhich disclosure rule applies to your work and how will you check?
Q&AAsk the trainer anything
Content · customiseClosing {{LEGAL_AI_CONTACT}}, {{SURVEY_2_URL}}
Post-course feedback: 11 questions, about 2 min
  1. Overall rating 5 stars
  2. Relevant, realistic, right length, helpful activities agree/disagree grid
  3. What was most useful? multi-select
  4. Confidence before this course, and now 1-5 scale
  5. Which AI research or drafting tools do you use? multiple choice
  6. Have you ever found an AI citation that was wrong? multiple choice
  7. How confident are you verifying AI legal output? 1-5 scale
  8. I would feel safe telling a senior colleague that an AI-supported draft was wrong. 1-5 scale
  9. One thing we should change or add open text
  10. Would you recommend this course? NPS
30-day check-in
  1. Have you used what you learned since the course? multiple choice
  2. How confident are you today? Compare with day 1 1-5 scale
  3. Do you know where to find the AI policy, the disclosure rules and the escalation contact? yes / no / not sure
  4. A moment where the training helped, or where you weren't sure open text
  5. Which topics should the next refresher focus on? ranking

Results show whether people use the training on the job, not just whether they finished it.

Make it yours

8 fields to fill in, and you're ready

Everything else is done. These are the details only your organisation knows; each one is highlighted inside the course.

  • Legal AI policy link{{LEGAL_AI_POLICY_LINK}}
  • Approved legal AI tools{{APPROVED_LEGAL_AI_TOOLS}}
  • Disclosure rules{{DISCLOSURE_RULES}}
  • Legal AI contact{{LEGAL_AI_CONTACT}}
  • Service standards link{{SERVICE_STANDARDS_LINK}}
  • LMS or record system{{LMS_OR_RECORD_SYSTEM}}
Show all 8 fields
  • Survey 1 URL{{SURVEY_1_URL}}
  • Survey 2 URL{{SURVEY_2_URL}}

FAQ

Common questions

Can I run generative AI in legal and public-sector work: Accuracy, confidentiality and accountability training online?

Yes. The course is self-paced and online, and the live deck lets you add a live session in the room or online.

How often is this training needed?

Before a team rolls out an AI research or drafting tool; annually for legal and public-service staff.

Who needs this training?

In-house legal teams, lawyers, court and public-administration staff; run by legal, compliance or public-sector HR.

What records should I keep?

Record completion in your own LMS or record system, so you can show who finished the course and when.

Can I edit the content?

Yes, everything. Change the wording, swap scenarios for ones from your workplace, add your logo, or remove parts that don't apply.

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Last reviewed: 21 October 2026Templates are a starting point, not legal advice.

Ready to run it?

Open the live deck to see how the session runs alongside the course and both surveys.

See the live deck