Lesson 1: One missed approval, one idle production line · 7 min
Before you begin · Tuesday at Northwind Group · What would you do?
Learners prepare on their own, you answer questions live, and the surveys tell you what stuck. 8 fields to fill in with your own policy, contacts and locations; each one is highlighted inside the course.
What learners can do at the end of each lesson. Minutes are an estimate.
Before you begin · Tuesday at Northwind Group · What would you do?
Two kinds of cause · Likelihood times impact · Check
Sort the six cases · Two layers · Check
Four responses · The single source · The data error
What a good entry looks like · Escalate or log? · Check
Apply it on the job · Practice